Xerox WorkCentre 5687 Series, Service Manual, Page: 1903 / 2320

August 2007
6-11
WorkCentre 5687 Family
GP 4
General Procedures & Information
3. Use a PWS to perform an alternate boot of the network controller. This procedure must
only be performed if the software on the network controller has become corrupt. Refer to
Software Loading Using AltBoot.
Software Loading onto Copiers
Perform the following:
1. Use a USB cable, PL 26.10 Item 5 to connect the PWS to the USB port at the rear of the
image processing module, (32-55 ppm) PL 3.20 Item 1, (65-87 ppm) PL 3.10 Item 1.
2. Refer to the read me file supplied on the CD for the software loading procedure.
NOTE: The read me file is contained in the same folder as the software upgrade file.
3. The progress of the software loading procedure is displayed on the UI. For more informa-
tion, refer to Software Loading Progress.
NOTE: The forced upgrade button on the PWS software upgrade tool must be selected
when reinstalling the same level of software.
Software Loading Via the Customers Network
The software is loaded via the customers network. As the software loading instructions are
subject to change, a read me file is available at the same location as the software. Refer to the
read me file for the software loading procedure.
The progress of the software loading procedure is displayed on the UI. For more information,
refer to Software Loading Progress.
If the machine does not go into the software loading procedure, check the following:
• The relevant cabling to the machine.
• The functionality of the PC being used to perform the procedure.
Software Loading From the PWS
Perform the following:
1. Print a copy of the latest configuration report.
2. Set the proxy server setting on the PWS. Perform the following:
a. Open Start / Control Panel / Network and Internet Connections / Network Connec-
tions/Local Area Connections.
b. Open Local Area Connection.
c. In the General tab, click on the properties button.
d. Highlight the Internet Protocol (TCP / IP) icon.
e. Click on the Properties button.
f. Select Use the following IP address.
NOTE: Before changing the proxy server settings, record the original IP address and
Subnet mask. The original settings are reset at the end of this procedure.
g. Refer to the configuration report for IP address of the machine. Set the IP address of
the PWS one number higher than the machine. For example, if the IP address of the
machine is 192.168.196.112, set the IP address of the PWS to 192.168.196.113.
h. Refer to the configuration report for Subnet mask of the machine. Set the Subnet
mask of the PWS to the same as the Subnet mask of the machine.
NOTE: A default gateway setting is not required.
i. Click on OK to close the properties dialog box.
j. Click on OK to close the Local Area Connection Properties dialog box.
k. If any settings have been changed, reboot the PWS.
3. Switch on the machine, GP 14.
4. Disconnect the ethernet cable from the network controller.
5. Connect the ethernet crossover cable, PL 26.10 Item 6 between the network controller
and the PWS.
6. If the web browser on the PWS is set to use a proxy server, it will not connect to the
machines web page. Perform the following:
a. Open the web browser on the PWS.
b. Select Tools, then select Internet Options.
c. Select the Connections tab.
d. Click on the LAN settings button. The LAN settings dialog box will now be displayed.
e. The ‘Use a proxy server for your LAN’ box should not be checked.
7. Open the web browser. Enter the machines IP address in the web browsers Address field,
then press the enter key. The machines web page will open.
NOTE: Refer to the configuration report for the machines IP address.
8. In the machines web page, click on the Properties tab.
9. Open the Services folder, then the Machine Software folder.
10. Select Manual Upgrade. The Administration dialog box will open.
11. Login as the administrator, i.e. Login: Admin. Password: 1111.
12. Click the browse button in the middle of the screen.
13. Browse to the correct location of the DLM file. If using the System Software CD, the dlm
file is located at:\Inst\ #_##_##(software level) \ ST \ Upgrade. Select the dlm file, then
click open.
14. Click on the large green software installation button.
15. After a few minutes, the DLM is displayed in the machines print queue. The upgrade
begins in approximately 10 minutes. The progress of the software loading procedure will
be displayed on the UI. For more information, refer to Software Loading Progress.
16. When the upgrade has completed, the machine will reboot automatically.
NOTE: When the machine reboots, the connection to the machines web page is lost.
17. After the machine has rebooted, a configuration report will be printed. Check the software
version against the software version in the machine details screen on the user interface.
18. Compare the configuration reports. Ensure that the configuration report generated after
the upgrade shows the same machine configuration as before the upgrade.
19. If the proxy server setting on the PWS was changed, return the setting to the original
value.
20. Connect the customers network cable to the machine. Switch off the machine, then switch
on the machine, GP 14. This will ensure that all the features on the network controller are
set up.