Xerox WorkCentre 5687 Series, Service Manual, Page: 963 / 2320

August 2007
2-771
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Media required for held job
is not available 22-511 When correct media is not
available for held job Provide media to
complete the held job
or cancel job
Network controller connec-
tion is about to be reset 16-575 The network controller registra-
tion service process has
stopped Automatic network
controller reset
Network controller connec-
tion is about to be reset 16-576 The network controller event
notification service process has
stopped Automatic network
controller reset
Network controller connec-
tion is about to be reset 16-577 The network controller platform
manager service process has
stopped Automatic network
controller reset
Network controller connec-
tion is about to be reset 16-584 The network controller counters
document manager process
has stopped Reset network con-
troller
Network controller error.
Please contact system
administrator. 22-547 When the fault 22-370 is raised Perform 22-370 RAP
Network controller error.
Please contact system
administrator. 16-536 The ESS XSA service is
unavailable. The fault is due to
a failure of internal communica-
tion in the network controller. The ESS XSA service
becomes available.
Network controller is initiat-
ing. Power Off will be avail-
able when initialization has
completed. Please wait. 03-554 network controller machine
powered up but network con-
troller still initializing. Fault 03-
340 is raised. Perform 03-340, 03-
416 RAP
Network controller unavail-
able. Please call for assis-
tance 03-544 Image processing-network con-
troller: three times retry fail at
100 ms cycle communication -
no response Perform 03-340, 03-
416 RAP. Switch off
the machine then
switch on the
machine, GP 14.
Network printing disabled.
Please notify machine
administrator 16-571 Network controller - print ser-
vice has failed Reset network con-
troller
Network printing disabled.
Please notify machine
administrator 16-572 Network controller - print SPI
service has failed Reset network con-
troller
Network printing disabled.
Please notify machine
administrator 16-573 Network controller - MF print
service has failed Reset network con-
troller
Network scanning commu-
nication error. Please notify
machine administrator 16-545 Network controller - unrecover-
able scan to file communication
error Network controller
reset manually initi-
ated by customer.
Resubmit job
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message Reference / Action
Network scanning error.
Please notify machine
administrator 16-548 Network controller - scan to file
job processing error Resubmit job. If prob-
lem persists, network
controller reset manu-
ally initiated by cus-
tomer
Network scanning filing
error. Please notify
machine administrator 16-546 Network controller - network
repository filing error Verify destination
address; check repos-
itory setup; verify
repository is online.
Check network con-
nectivity. Resubmit
the job
Network scanning is not
available. Please notify
machine administrator 16-549 Network controller - failure of
any scan to file services If problem persists,
network controller
reset manually initi-
ated by customer.
Resubmit job.
Network scanning tem-
plates could not be
retrieved. Please notify
machine administrator 16-547 Network controller - scan to file
template retrieval failure Verify remote tem-
plate pool settings;
verify that the tem-
plate repository is
online. Check net-
work connectivity
Network Scanning Unavail-
able 16-561 Some scan to file processes
have died Reset network con-
troller
No communication on fax
line 1. Please check exter-
nal connection 20-562 When fault 20-331 is raised When fault 20-331 is
cleared. Perform 20-
331, 20-339, 20-341
RAP
No communication on fax
line 2. Please check exter-
nal connection 20-563 When fault 20-332 is raised When fault 20-332 is
cleared. Perform 20-
332, 20-340 RAP
No UI message appears 22-502 When fault 22-310 is raised Automatically clears
after being raised
Not all configurable ser-
vices have achieved a sta-
ble state 02-533 Machine not achieved stable
state five minutes from power
on Perform 02-390, 02-
391, 02-704, 02-706
RAP
Not enough memory to use
fax services. Contact your
system administrator. 20-546 When fault 20-324 is raised When fault 20-324 is
cleared. Perform 20-
323, 20-324 RAP
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message Reference / Action