Solutions
1. If your press configuration includes the Interface Decurler Module (IDM)s, confirm that the
IDM
Curl Correction
option on the IDM control panel is set to
Auto
.
Note:
For more information, refer to
Interface Decurler Module and Interface Decurler
Module with Inline Spectrophotometer (ILS)
2. Change the
Adjust Paper Curl
setting.
Tip:
Changing the default setting is considered a temporary solution because
environmental conditions vary from day to day. It is recommended that upon
completion of the print job you return the option to its default setting.
• Use the
Adjust Paper Curl
feature to correct paper curl caused by heat and pressure and to
apply fine adjustments based on the characteristics of each paper type. Paper curl may cause
paper jams and wrinkled output.
• This feature can be found in
Machine Status
→
Tools
→
Setup & Adjustment
→
Adjust Paper
Curl
. It can also be found in
Machine Status
→
Tools
→
Setup & Adjustment
→
Custom Paper
Settings
. Select the desired
Custom Paper
→
Change Settings
→
Adjust Paper Curl
→
Change
Settings
.
• From the
Adjust Paper Curl
screen, make the change by moving up or down the selections
available one at a time.
• Use the following sequential order when making changes to the paper curl. This ensures that
the desired output is achieved:
Tip:
Paper jams and wrinkled output may occur if the change is not performed in
the recommended sequential order; for example, using
Default
and then skipping to
Type C
.
Note:
Always run test prints every time a setting is changed / selected; this allows
you to evaluate the output and determine if additional changes are necessary.
a. Default
b. Type A
c. Type B
d. Type C
e. Custom Curl Correction: Slight (Very Small) Upward or Slight (Very Small) Downward
f. Custom Curl Correction: Moderate (Small) Upward or Moderate (Small) Downward
g. Custom Curl Correction: Medium Upward or Medium Downward
h. Custom Curl Correction: Severe (Large) Upward or Severe (Large) Downward
• If paper curl continues to persist after trying several or all of these settings, try decreasing the
image density on the print job or use a different type of paper.
• If paper curl is still a problem after you decrease the image density and after you use a
different type of paper, for more information, contact the customer support center.
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