Troubleshooting
7
7.1 When Problems Occur
113
Poor print quality.
The correct
characters are not
printed (printing
garbage).
The Print Processing
LED is on or
blinking but no
paper is output.
Paper tray is stuck.
When printing has not been correctly processed, the information will be saved in the
Print History.
When printing has not been processed, make use of the Print History feature to check
the print processing condition. Print data that cannot be correctly processed might
be discarded.
"3.6 Outputting List/Report" for details on how to print the Print History.
Refer to "7.3 When the Print Quality
is Poor" and treat accordingly.
1. Check the printer-resident fonts by
the "PCL Font List" and the font
indication of the driver.
2. Try to use the font downloaded
from the driver.
Stop printing or force the remaining
data to be output.
"3.2 Cancelling Printing/Fax
Transmission"
"3.3 Outputting"
Switch off the power without
forcefully moving the paper tray.
After a few seconds, switch it on.
Check that the printer is in the
state to receive data and then push
in/pull out paper tray.
Condition
Cause
Treatment
There might be an image error.
The printer is printing with non-
standard built-in fonts.
There is data remaining in the
printer.
During printing, has the cover
been opened or the power
switched off?
Summary of Contents for Document Centre 400 series
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