Xante FilmMaker 4, User Manual

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Troubleshooting 8-11
• Clean the rollers. Dust and debris on the rollers can cause scratching or
displacement of toner. Also, FilmStar 4 Solution can dry and build up on
the rollers. See the
FilmStar 4 User‘s Guide .
• Clean the FilmStar 4’s solution tray. Foreign matter may be in the tray. See
the
FilmStar 4 User‘s Guide .
• Be sure you guide the film as it exits the output slot. You should pull it
slightly to the back as it exits the FilmStar 4 so that the film does not get
scratched on the front edge of the output slot.
• FilmStar Solution needs to be changed. See the FilmStar 4 User’s Guide .
Small type plugs (fills in) after running through the FilmStar 4.
• If your printer has the NEIT feature, check the NEIT setting and adjust it if
necessary. See “Negative Enhanced Imaging Technology (NEIT)” in
chapter 4.
• If your printer has a print density dial, check its setting and lower it if
necessary. See “Adjusting Print Density” in chapter 4.
The final output is not dark enough after it runs through the FilmStar 4.
• If your printer has a print density dial, check its setting and raise it if
necessary. See “Adjusting Print Density” in chapter 4.
• If your printer has the NEIT feature, check the setting to see if it is too high
and adjust it if necessary. See “Negative Enhanced Imaging Technology
(NEIT)” in chapter 4.
• FilmStar Solution may need to be changed. See the FilmStar 4 User’s Guide .
• Be sure that you use only Myriad Film and the correct XANTÉ FilmStar 4
Solution for your printer in the FilmStar 4. Use FilmStar 4 FX Solution
with FilmMaker 4 printers.
• The printer’s toner may be low or bad. Change the toner cartridge, and run
the job again. See “Removing and Installing the Toner Cartridge” in
chapter 1.
Mechanical Issues
This section provides tips for resolving problems with the printer‘s mechanical setup.