12-46
Database Printing
Figure 12-13: ACD Group Parameters Printout
Print Voice Mail Group Parameters
Programming Steps
1. Press the VOICE MAIL GROUP flexible button
(FLASH 85,
Button #13)
. The following message displays:
2. To print data for Voice Mail Group Parameters, press the HOLD
button. The following message displays:
When the system finishes sending the requested information to the
printer, a confirmation tone is heard.
ACD
IQ Thrshold Wrapup Time Overflow Timer Call Factor
------------------------------------------------------------------------------------------
550
0
4
60
0
551
0
4
60
0
552
0
4
60
0
553
0
4
60
0
554
0
4
60
0
555
0
4
60
0
556
0
4
60
0
557
0
4
60
0
558
0
4
60
0
559
0
4
60
0
560
0
4
60
0
561
0
4
60
0
562
0
4
60
0
563
0
4
60
0
564
0
4
60
0
565
0
4
60
0
ACD Timers
-----------------
RING MIT OVER WRAP NAT NAR FRT
60 60 60 4 0 300 5
Announcement Table
---------------------------------
Tab le
Type
Index
Time
1
#
###
###
2
#
###
###
3
#
###
###
4
#
###
###
5
#
###
###
6
#
###
###
7
#
###
###
8
#
###
###
ACD SMDR Rep or ting
--------------------------------
CO ICM EVT I/O BAUD
N N N 1 9600
P RIN T V M GR OU P
P RE SS H OLD
P RIN TI NG V M G R OU P
Summary of Contents for Starplus Triad 1
Page 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Page 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
Page 17: ...xiv March 2001...
Page 20: ...xvi March 2001...
Page 21: ...xvii March 2001...
Page 23: ......
Page 55: ...1 34 Database Upload Download Routine...
Page 57: ......
Page 147: ...2 92 Local Number Name Translation Table...
Page 149: ......
Page 225: ......
Page 271: ...4 48 Page C Introduction...
Page 273: ......
Page 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
Page 281: ......
Page 303: ...6 24 PC ACD Interface Trace...
Page 305: ......
Page 319: ......
Page 333: ...8 16 Voice Mail Index Table...
Page 335: ......
Page 351: ......
Page 355: ...10 6 LCR Tables Figure 10 1 LCR Flowchart ROUTE ASSIGNED FROM 6 DIGIT TABLE...
Page 371: ......
Page 399: ......
Page 455: ...viii March 2001...