Introduction
5-3
Introduction
ICLID, or Caller ID, is a service provided from the telephone company.
Usually this service provides the number and name (not available in
some cases) of the calling party for identification prior to answering the
call. Calling party number and name are delivered in between this first
and second ring using FSK (Frequency Shift Key) format.
For this feature to operate properly, it must be activated from the Central
Office so the numbers or name, if available, of the calling party are
delivered over the individual tip and ring of the CO lines during the first
silent interval between ringing.
Calling Number / Name Display
Whenever an incoming call is received at the system, the number
received with the ringing signal is stored in the line control tables and
used during the call processing.
The
Triad 1/2/3
System can use the Caller ID information to display the
number and/or name of the calling party on the system telephone
display. By default, the system displays the telephone number of the
caller. The system can be changed to display the name (if provided) in
place of the telephone number.
If two lines are ringing at the same time, the display shows the oldest
line information. After one of the lines is answered, the display shows
the information on the unanswered lines.
Summary of Contents for Starplus Triad 1
Page 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Page 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
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Page 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
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Page 355: ...10 6 LCR Tables Figure 10 1 LCR Flowchart ROUTE ASSIGNED FROM 6 DIGIT TABLE...
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