viii
March 2001
Paging Zone(s) .............................................................................................. 4-29
Line Group Access - Station ...................................................................... 4-30
LCR Class of Service (COS) ......................................................................... 4-30
Off-Hook Preference .................................................................................... 4-31
Flexible Button .............................................................................................. 4-32
Keyset Mode ................................................................................................... 4-37
Voice Mail ID Translation ........................................................................... 4-37
Display Flexible Buttons ............................................................................. 4-38
Cordless KTU (CKTU) Feature Button .................................................... 4-40
Page C Introduction ............................................................................................ 4-40
Preset Call Forward ...................................................................................... 4-42
Speed Dial Access ......................................................................................... 4-43
Flexible Numbering Assignment ............................................................ 4-44
5
ICLID (Caller ID) Route Programming
Introduction ........................................................................................................... 5-3
Calling Number / Name Display .............................................................. 5-3
Incoming Number/Name for SMDR Records ..................................... 5-5
ICLID Features ....................................................................................................... 5-5
Enable / Disable ............................................................................................ 5-6
Name in Display ............................................................................................ 5-7
Baud Rate Display ......................................................................................... 5-7
Port Assignment ........................................................................................... 5-8
6
Automatic Call Distribution (ACD)
ACD Group Programming ................................................................................ 6-3
ACD Group Name ......................................................................................... 6-4
Alternate ACD Group Assignment ......................................................... 6-5
ACD Overflow Station Assignment ........................................................ 6-5
ACD Supervisor ............................................................................................. 6-6
ACD CIQ Threshold ...................................................................................... 6-7
ACD Auto Wrap-Up Timer ......................................................................... 6-7
Primary Agents .............................................................................................. 6-8
Secondary Agents ........................................................................................ 6-9
Guaranteed RAN ........................................................................................... 6-10
Primary RAN ................................................................................................... 6-10
Summary of Contents for Starplus Triad 1
Page 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Page 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
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Page 55: ...1 34 Database Upload Download Routine...
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Page 147: ...2 92 Local Number Name Translation Table...
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Page 271: ...4 48 Page C Introduction...
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Page 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
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Page 303: ...6 24 PC ACD Interface Trace...
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Page 333: ...8 16 Voice Mail Index Table...
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Page 355: ...10 6 LCR Tables Figure 10 1 LCR Flowchart ROUTE ASSIGNED FROM 6 DIGIT TABLE...
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