1-18
Introduction
UNIFORM CALL DISTRIBUTION (UCD)
7-1
UCD GROUP PROGRAMMING
7-3
FLASH 60
Alternate UCD Group Assignment
7-4
9
None
UCD Overflow Station Assignment
7-5
3
None
UCD Primary Agent Assignments
7-5
7
None
UCD Announcement Assignment(s)
7-6
10-11
None
UCD TIMERS
7-7
FLASH 61
UCD Ring Timer
7-8
1
60 sec
UCD Message Interval Timer
7-8
2
60 sec
UCD Overflow Timer
7-9
3
60 sec
UCD Auto Wrap-Up Timer
7-9
4
4 sec
UCD No-Answer Recall Timer
7-10
5
000=Disabled
UCD No-Answer Retry Timer
7-11
6
300 sec
UCD ANNOUNCEMENT TABLES (RAN)
7-11
FLASH 62
1–8
None
VOICE MAIL GROUPS
8-1
VOICE MAIL PROGRAMMING
8-3
FLASH 65
Voice Mail Groups (440-447)
8-3
1–8
None
Alternate Voice Mail Group
8-4
9
None
Leave Mail Index Entry
8-5
10
440 = 0
Retrieve Mail Index Entry
8-6
11
440 = 1
Station Assignment(s)
8-6
12
None
VOICE MAIL OUTPULSING TABLE
8-7
FLASH 66
Voice Mail In-Band Signaling
8-7
(Table 0)
8-8
1
Pre=P7 Suf=None
(Table 1)
8-8
2
Pre=P7 Suf= *
(Tables 2-6)
8-7
3-7
None
(Table 7)
8-8
8
Pre=P7 Suf=2
Table 1-1: Feature Default Values
Features
Page
#
Program
Code
Flex
Button
Default Value
* Feature s available with Opti onal Software
Summary of Contents for Starplus Triad 1
Page 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Page 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
Page 17: ...xiv March 2001...
Page 20: ...xvi March 2001...
Page 21: ...xvii March 2001...
Page 23: ......
Page 55: ...1 34 Database Upload Download Routine...
Page 57: ......
Page 147: ...2 92 Local Number Name Translation Table...
Page 149: ......
Page 225: ......
Page 271: ...4 48 Page C Introduction...
Page 273: ......
Page 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
Page 281: ......
Page 303: ...6 24 PC ACD Interface Trace...
Page 305: ......
Page 319: ......
Page 333: ...8 16 Voice Mail Index Table...
Page 335: ......
Page 351: ......
Page 355: ...10 6 LCR Tables Figure 10 1 LCR Flowchart ROUTE ASSIGNED FROM 6 DIGIT TABLE...
Page 371: ......
Page 399: ......
Page 455: ...viii March 2001...