VariQuest
®
Perfecta™ 3600STP
User’s Guide
6-51
Troubleshooting Scan and Copy Issues
Vertical distortion.
If the lid sensor of the scanner fails, the scanner cannot detect
when the lid is open. As a result, you can start a scan and at some
point find that the pressure sliders do not move the original
through the scanner paper path. You may see images like the
following when this happens (original on left, scanned image on
right). Note the black arrow indicating the scanning direction.
1.
Open and close the scanner lid by pushing it down until you hear a
click.
2. Repeat the scan and visually check that the original advances
correctly through the scanner path.
3. If original does not advance,
contact your VariQuest dealer and
report
an “incorrect paper advance” error.
CAUTION!
Remember that the scanner is not intended to work with
originals thicker than 0.75 mm (29 mil).
Copy and Scan Quality Issues
(Continued)
Problem
Suggested Action
