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VariQuest
®
Perfecta™ 3600STP
User’s Guide
Troubleshooting Print Quality Issues
Some Objects Missing from Image
Problem
Suggested Action
Some objects are missing from
the printed image.
Large quantities of data may be necessary to print a high-quality
large-format print job, and in some specific workflows there may
be issues that can lead to some objects missing from the output.
Tips to help avoid this problem.
• Tell the HP-GL/2 driver to send the image as a bitmap.
• Select a smaller page size and scale to the desired final page size
in the driver or in the front panel.
• Save the file in another format, such as TIFF or EPS, and open it
with another application.
• Use a RIP to print the file.
• Reduce the resolution of bitmap images in your application
software.
• Select a lower print quality to reduce the resolution of the printed
image.
CAUTION!
These options are suggested for troubleshooting purposes
and may adversely affect the final output quality or the time
necessary to generate the print job. Therefore, they should
be cancelled if they do not help to solve the problem.
PDF File Clipped or Missing Information
Problem
Suggested Action
When printing a PDF file, some of
the information is clipped or
missing.
In older versions of Adobe Acrobat or Adobe Reader, large PDF
files could be clipped or lose some objects when printing with the
HP-GL/2 and HP RTL driver at high resolution.
To avoid such problems, upgrade your Adobe Acrobat or Adobe
Reader software to the latest version. These problems should be
solved from version 7 and above.
Still Experiencing Problems
Problem
Suggested Action
Still experiencing print-quality
problems.
If you still experience print-quality problems after applying the
advice in this section, try the following:
• Use a higher print-quality option. See
• Verify the driver you are using is the most current. Consult your
VariQuest dealer for details.
• Verify that your printer's firmware is up to date. See
and Firmware Updates” on page 5-14
. Check that you have the
right settings in your software application.
