VariQuest
®
Perfecta™ 3600STP
User’s Guide
6-15
Troubleshooting Print Quality Issues
Horizontal Banding
Problem
Suggested Action
Horizontal lines across the image.
If your printed image has added horizontal lines as shown (Note:
The color may vary.):
1. Check that the paper type you have loaded corresponds to the
paper type selected in the front panel and in your software.
See
“View Paper Information” on page 3-13
.
2. Check that you are using appropriate print-quality settings for
your purposes (see
). In some cases,
you can overcome a print-quality problem by selecting a
higher print-quality level. For instance, if you set the Print
Quality slider to Speed, try setting it to Quality.
3. Print the Print Diagnostic Report. See
4. If printhead is working correctly, perform the paper advance
calibration: see
“Calibrating the Paper Advance” on page 5-12
5. If the problem continues to persist, contact your VariQuest
dealer for further support.
