VariQuest
®
Perfecta™ 3600STP
User’s Guide
6-45
Troubleshooting Scan and Copy Issues
Flare in the image when scanning
glossy originals.
If the scanner is miscalibrated or if the original plot is very glossy
or reflective, you can sometimes find flare in the scanned image
(original on left, scanned image on right).
1. Clean the original and the scanner’s glass plate, then scan
again. See
“Clean the Scan Bars” on page 5-16
.
2. If the problem persists, recalibrate the scanner as indicated in
“Calibrate the Scanner” on page 5-18
. Re-scan original after
calibration is completed.
3. If the problem persists, see
“Clipping in dark or light areas.” on
Vertical red and green bands over
white or black background
If the scanner has not been calibrated for a long period of time, or if the
last calibration failed, you can sometimes see defects (original on left,
scanned image on right). Note the black arrow indicating the scanning
direction.
1. Reboot the printer and re-scan or copy.
2. Clean and calibrate the scanner as indicated in
3. If calibration failed, see
“Calibrate the Scanner” on page 5-18
If calibration ended correctly, scan original again and check
that the colored vertical bands have disappeared.
4. If the problem persists, contact your VariQuest dealer and
report “vertical red/green bands after calibration.”
Copy and Scan Quality Issues
(Continued)
Problem
Suggested Action
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