Appendix A
Support and Warranty
A1
Customer Support
For support, please contact your local representative or Support at Tobii. In order to receive assistance as quickly as possible,
make sure you have access to your Tobii PCEye Go device and, if possible, an Internet connection. You should also be able to
supply the serial number of the device, which you find on the back of the device or in the Tobii Gaze Interaction Settings, see
5.7 System Information, page 48
For further product information and other support resources, please visit the Tobii website
www.tobii.com
.
A2
Warranty
Please read the Manufacturer’s Warranty paper included in the package.
Please read this User’s Manual carefully before using the device. The warranty is only valid if the device is used according to the
User’s Manual. Disassembling the Tobii PCEye Go device will void the warranty.
Keep the original packaging materials for the Tobii PCEye Go.
In case the device needs to be returned to Tobii Dynavox for Warranty related issues or repair, it is required that the
original packaging (or equal equivalent) is used for shipping.
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Appendix A Support and Warranty
Tobii PCEye Go User’s manual v.2.8 - en-US