Teledyne T300, Operation Manual, Page: 7 / 426

v
WARRANTY
WARRANTY POLICY (02024D)
Teledyne API (TAPI), a business unit of Teledyne Instruments, Inc., warrants its
products as follows:
Prior to shipment, TAPI equipment is thoroughly inspected and tested. Should
equipment failure occur, TAPI assures its customers that prompt service and support
will be available.
COVERAGE
After the warranty period and throughout the equipment lifetime, TAPI stands ready to
provide on-site or in-plant service at reasonable rates similar to those of other
manufacturers in the industry. All maintenance and the first level of field
troubleshooting are to be performed by the customer.
NON-TAPI MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by TAPI is warranted and will be repaired to
the extent and according to the current terms and conditions of the respective equipment
manufacturer’s warranty.
GENERAL
During the warranty period, TAPI warrants each Product manufactured by TAPI to be
free from defects in material and workmanship under normal use and service.
Expendable parts are excluded.
If a Product fails to conform to its specifications within the warranty period, TAPI shall
correct such defect by, in TAPI's discretion, repairing or replacing such defective
Product or refunding the purchase price of such Product.
The warranties set forth in this section shall be of no force or effect with respect to any
Product: (i) that has been altered or subjected to misuse, negligence or accident, or (ii)
that has been used in any manner other than in accordance with the instruction provided
by TAPI, or (iii) not properly maintained.
THE WARRANTIES SET FORTH IN THIS SECTION AND THE REMEDIES
THEREFORE ARE EXCLUSIVE AND IN LIEU OF ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR OTHER
WARRANTY OF QUALITY, WHETHER EXPRESSED OR IMPLIED. THE REMEDIES
SET FORTH IN THIS SECTION ARE THE EXCLUSIVE REMEDIES FOR BREACH OF
ANY WARRANTY CONTAINED HEREIN. API SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO
THIS AGREEMENT OF TAPI'S PERFORMANCE HEREUNDER, WHETHER FOR
BREACH OF WARRANTY OR OTHERWISE.
TERMS AND CONDITIONS
All units or components returned to Teledyne API should be properly packed for
handling and returned freight prepaid to the nearest designated Service Center. After the
repair, the equipment will be returned, freight prepaid.
ATTENTION
AVOID WARRANTY INVALIDATION
Failure to comply with proper anti-Electro-Static Discharge (ESD)
handling and packing instructions and Return Merchandise Authorization
(RMA) procedures when returning parts for repair or calibration may void
your warranty. For anti-ESD handling and packing instructions please
refer to “Packing Components for Return to Teledyne API’s Customer
Service” in the Primer on Electro-Static Discharge section of this manual,
and for RMA procedures please refer to our Website at http://www.teledyne-
api.com under Customer Support > Return Authorization.
06864B DCN6314