Teleco Perfect Voice Tis 16, Installation Manual

Page: 4 / 101

Console Operator Training......................................................................................... 35
System Administrator Training .................................................................................. 35
User Training ............................................................................................................... 36
FINAL CUTOVER.......................................................................................... 36
TROUBLESHOOTING .................................................................................. 37
SYSTEM ADMINISTRATION ........................................................................ 39
Before You Begin ........................................................................................................ 39
Basic System Maintenance ........................................................................................ 39
Questions and Answers ............................................................................................. 39
User Training ............................................................................................................... 39
Problem Reporting ...................................................................................................... 40
SYSTEM ADMINISTRATOR MENU ............................................................. 41
To Access the System Administrator Menu ............................................................. 41
USERS ON THE PERFECT VOICE TIS16S3 ............................................... 42
Normal Users ............................................................................................................... 42
Outside Users .............................................................................................................. 42
Standard Audiotext Users .......................................................................................... 42
Single Digit Audiotext and Transfer-Only Users ...................................................... 43
Operator ....................................................................................................................... 43
Auto-Detect Users ....................................................................................................... 43
Public Distribution Lists ............................................................................................. 43
ACTIVATING PAGER NOTIFICATION......................................................... 44
Notification Cycle ........................................................................................................ 45
RECORDING SYSTEM GREETINGS AND WHATTODOS.......................... 46
System Greetings........................................................................................................ 46
System Greeting Scripts............................................................................................. 47
Pre-Defined Users For Greetings and Whattodos .................................................... 47
Recording System Greetings ..................................................................................... 48
Holiday and Temporary Greetings and Whattodos .................................................. 49
Holiday Greeting and Whattodo............................................................................................................. 49
Temporary Greeting and Whattodo ....................................................................................................... 49
Recording Greetings and Whattodos..................................................................................................... 49
Manually Select the Open or Closed Mode ............................................................... 50
Single Digit Audiotext Messages ............................................................................... 51
Audiotext Scripts......................................................................................................... 51
Recording Audiotext Scripts ...................................................................................... 51
CHANGE THE SYSTEM DATE AND TIME .................................................. 52
To Change the System Date & System Time: ........................................................... 52
USING AND CONFIGURING THE DEFAULT OPERATOR ......................... 53
Programming the Default Operator’s Extension ...................................................... 53
Recording a Personal Greeting for the Default User’s Mailbox .............................. 54
Enabling / De-Activating Operator Personal Greeting ............................................. 55
Retrieving messages From the Default Operator’s Mailbox.................................... 55
PUBLIC DISTRIBUTION LISTS.................................................................... 56
Maintaining or Creating New Public Distribution Lists............................................ 56
Recording Public Distribution List Names................................................................ 57
I&M
?