Teleco Perfect Voice Tis 16 Installation Manual Download

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System Administration

PVTis16S3IM

Users on the Perfect Voice Tis16S3

All Users must complete Quick Setup before they can receive messages. New messages will be purged after
2 weeks if not listened to. Saved messages will be purged 2 weeks after the day they were saved.

NOTE:

Due to limited disk space, the maximum number of mailboxes allowed on the Perfect Voice

Tis16S3

system is approximately 300.

Normal Users

The Normal Type of User is the most common type of User on the system. A User of this type is associated
with each person in your company who has a physical extension number on your telephone system. That
extension number directly corresponds to their User ID, or mailbox number, on the Perfect Voice Tis16S3

system.

If your Perfect Voice Tis16S3

system is a primary attendant, a caller hears your main company greeting and

whattodo when the system answers. When a caller enters a User’s extension number, Perfect Voice
Tis16S3

places the caller on hold and dials the User’s extension number. Perfect Voice Tis16S3

then listens

for a ring signal. If the User does not answer the ringing phone, Perfect Voice Tis16S3

returns to the caller

and plays the User’s personal greeting. The caller may then leave a message, enter another extension
number, or press 0 to reach the operator.

If the caller chooses to leave a message, Perfect Voice Tis16S3

records the message and turns the message

light on at the User’s extension. When a User accesses their mailbox, Perfect Voice Tis16S3

turns the

message light off on the extension. Below are the default settings for Normal Users. These settings may be
changed using the SCREENS interface.

2 personal greetings, 20 seconds in length

25 messages at 120 seconds in length

User mode starting menu is the Message Management Menu

Pager notification and message waiting light

Outside Users

The Outside Users are individuals in your company who do not have a physical extension number on the
telephone system, but need voice messaging service. The Outside User boxes function just like those of the
normal User. The only difference is that, since there is no telephone to transfer the caller to, Perfect Voice
Tis16S3

immediately plays the personal greeting for this type of mailbox as soon as the caller enters an

Outside User ID.

Since Outside Users do not have physical extension numbers on the telephone system, it is their
responsibility to check frequently for new messages. Below are the default settings for Outside Users.
These settings may be changed using the SCREENS interface.

1 personal greeting, 20 seconds in length

25 messages at 120 seconds in length

User mode starting menu is the Message Management Menu

Pager notification

Standard Audiotext Users

This type of User is not associated with a person. A caller who selects a User of this type is not transferred
to an extension, nor is the caller allowed to leave a message for the User. Only a message plays, after which,
the caller is placed back to the whattodo. The audiotext message may be changed at any time by simply re-
recording the personal greeting for this User. The information recorded in the message could be your
address, your fax number, your business hours or any type of information you would like callers to have.
Below are the default settings for Standard Audiotext Users. These settings may be changed using the
SCREENS interface.

1 personal greeting, 60 seconds in length

I&M