Teleco Perfect Voice Tis 16, Installation Manual

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System Administration
PVTis16S3IM
49
Holiday and Temporary Greetings and Whattodos
Holiday Greeting and Whattodo
The system allows you to play a different greeting during a holiday. Holiday greetings become active when
you place the system in “Holiday” mode. The holiday recordings will play until you place the system in
“Workday” mode. (See “Manually Select Open or Closed Mode”.)
Holiday greetings and whattodos are recorded in User ID 980:
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User 980 – Greeting 5: Holiday Greeting
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User 980 – Greeting 6: Holiday Whattodo
Temporary Greeting and Whattodo
A Temporary greeting and whattodo is typically used if your company is closed due to inclement weather or
a some other reason. These recordings should explain when you will be back in operation and what options
the caller has at that time.
Temporary greetings become active as soon as you record them. These new recordings will play until the
next scheduled greeting change occurs. For example, if you plan to be closed on a Thursday, record your
temporary greeting just after the Thursday “open” greeting has loaded. Perfect Voice Tis16S3
will play the
temporary greeting/whattodo during the open hours. Perfect Voice Tis16S3 will automatically switch to the
closed greeting after hours and play the regular open greeting on Friday.
Temporary greetings and whattodos are recorded in User ID 980:
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User 980 – Greeting 7: Temporary Greeting
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User 980 – Greeting 8: Temporary Whattodo
If the system does not have an open/closed schedule, you may record a temporary greeting and whattodo in
User ID 980 – Greetings 3 and 4. Manually toggle the system from open to closed mode as needed. (See
“Manually Select Open or Closed Mode”.)
Recording Greetings and Whattodos
Refer to “Recording System Greetings and Whattodos” for clarification of “greeting” and “whattodo” and
instructions on how to record them. Keep in mind you may only want to change the greeting
or the
whattodo, it is not necessary to change both.
I&M
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