ID 442426.04
282
WE KEEP THINGS MOVING
Communication
14
Manual SD6
Note the following points when remote maintenance is active:
•
At least one drive controller must be shared for remote maintenance in the
IGB network to be able to maintain the internet connection properly. You
can share or block drive controllers in the IGB network for remote
maintenance at any time with an active internet connection. This is done
with the signal defined in
A167 remote service start
.
•
If you download a new configuration via remote maintenance, set the
parameters related to remote maintenance so they are identical to the
previous configuration to prevent the connection from being disconnected
prematurely because it is parameterized incorrectly. This is especially
important for parameter
A167 remote service start
in which the signal for
starting remote maintenance is defined.
•
If you perform a live firmware update by remote maintenance and then
restart the drive controller immediately, the remote maintenance
connection will be terminated.
14.4.7
Deactivation of remote maintenance
NOTICE
Long timeout times on the teleserver!
Do not deactivate remote maintenance by turning the device off and on again
because this will result in long timeout times on the teleserver.
Use one of the following methods to deactivate remote maintenance.
The following events can be deactivated by remote maintenance:
•
The person responsible for the machine turns off the signal defined in
A167
for all drive controllers in the IGB network (Low level).
•
The service technician ends remote maintenance in DriveControlSuite.
•
The Internet connection is interrupted, for example by a timeout. In all
cases a session-ID becomes invalid if one was assigned. The blue LED is
turned off. To set up a new connection, the process in section 14.4.5
Activation of remote maintenance must be performed again.
When deactivating remote maintenance, note parameter
A178
. A numeric
value in this parameter indicates why the deactivation occurred and whether it
was error-free.
Note also when ending remote maintenance in DriveControlSuite that before
activating remote maintenance again, the signal defined in
A167
must first be
switched to Low level. The next change to High level will activate remote
maintenance again.
Information
Deactivate remote maintenance immediately after the job is
finished. Do not let a request exist for an unnecessarily long period
of time.