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WE KEEP THINGS MOVING
Communication
14
Manual SD6
14.4.8
Monitoring remote maintenance
The person responsible for the machine has the option of monitoring remote
maintenance. This means that the person responsible for the machine will see
on the screen which settings the service technician makes in the engineering
software.
The person responsible for the machine requires the free subscriber program
from Netviewer to do this. The screen below shows the components involved:
You can also obtain the Netviewer subscriber program at no cost from the
homepage www.stoeber.de. The service technician has the consultant
program that is used to start a session. If you want to monitor remote
maintenance, tell the service technician at the beginning of remote
maintenance.