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Contents

Using This Documentation

................................................................................. 9

Product Documentation Library ......................................................................... 9
Feedback ....................................................................................................... 9

Identifying Components

.................................................................................... 11

Front Panel Components with Eight Drives ........................................................ 11
Front Panel Components with Twelve-3.5-Inch-Drive Backplane ............................ 13
Front Panel Components with Twenty-Four-Drive Backplane ................................ 15
Front Panel Components with Twelve NVMe Drive Backplane .............................. 18
Rear Panel Components .................................................................................. 19
Internal Component Locations ......................................................................... 20
Device Paths ................................................................................................. 23

Detecting and Managing Faults

........................................................................ 27

Checking for Faults ....................................................................................... 27

▼  Log In to Oracle ILOM (Service) ........................................................ 28
▼  Identify Faulted Components .............................................................. 28
▼  Identify Disabled Components ............................................................ 30
Component Names Displayed by Diagnostic Software ................................. 31

Interpreting LEDs .......................................................................................... 33

Front Panel Controls and LEDs ............................................................... 34
Rear Panel Controls and LEDs ................................................................ 35

Performing Advanced Troubleshooting .............................................................. 36

▼  Check the Message Buffer ................................................................. 37
▼  View Log Files (Oracle Solaris) .......................................................... 37
▼  View Log Files (Oracle ILOM) .......................................................... 38
POST Overview .................................................................................... 39
▼  Configure POST .............................................................................. 39

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Summary of Contents for S7-2L

Page 1: ...SPARC S7 2L Server Service Manual Part No E73201 04 March 2017...

Page 2: ......

Page 3: ...mation management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this softwar...

Page 4: ...stion des informations Ce logiciel ou mat riel n est pas con u ni n est destin tre utilis dans des applications risque notamment dans des applications pouvant causer un risque de dommages corporels Si...

Page 5: ...Rear Panel Components 19 Internal Component Locations 20 Device Paths 23 Detecting and Managing Faults 27 Checking for Faults 27 Log In to Oracle ILOM Service 28 Identify Faulted Components 28 Identif...

Page 6: ...f the Server Oracle ILOM 52 Power Off the Server Server Power Button Graceful 52 Power Off the Server Emergency Shutdown 53 Disconnect Power Cords 53 Accessing Server Components 54 Prevent ESD Damage...

Page 7: ...wer Supply 91 Servicing DIMMs 93 DIMM Configuration 93 DIMM FRU Names 94 Locate a Failed DIMM LEDs 95 Locate a Failed DIMM Oracle ILOM 96 Remove a DIMM 97 Install a DIMM 98 Enable and Verify a DIMM 10...

Page 8: ...the Twelve Drive NVMe Backplane 141 Remove the Twenty Four Drive Backplane 142 Install the Twenty Four Drive Backplane 144 Remove the Rear Drive Backplane 145 Install the Rear Drive Backplane 147 Retu...

Page 9: ...ds within the equipment and qualified to remove and replace hardware Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resou...

Page 10: ...10 SPARC S7 2L Server Service Manual March 2017...

Page 11: ...Panel Components with Twelve NVMe Drive Backplane on page 18 Internal Component Locations on page 20 Device Paths on page 23 Related Information Detecting and Managing Faults on page 27 Preparing for...

Page 12: ...Serial number Find the Server Serial Number on page 48 7 HDD 0 Servicing Drives on page 65 8 HDD 1 Servicing Drives on page 65 9 HDD 2 or NVMe 0 Servicing Drives on page 65 10 HDD 3 or NVMe 1 Servicin...

Page 13: ...L Server Installation Guide Related Information Rear Panel Components on page 19 Internal Component Locations on page 20 Device Paths on page 23 Front Panel Components with Twelve 3 5 Inch Drive Backp...

Page 14: ...es on page 65 12 Drive 9 Servicing Drives on page 65 13 Drive 2 Servicing Drives on page 65 14 Drive 6 Servicing Drives on page 65 15 Drive 10 Servicing Drives on page 65 16 Drive 3 Servicing Drives o...

Page 15: ...vice Required LED amber Front Panel Controls and LEDs on page 34 3 Power LED green Front Panel Controls and LEDs on page 34 4 Power button Front Panel Controls and LEDs on page 34 5 SP Power OK button...

Page 16: ...n page 65 17 Drive 10 Servicing Drives on page 65 18 Drive 11 Servicing Drives on page 65 19 Drive 12 Servicing Drives on page 65 20 Drive 13 Servicing Drives on page 65 21 Drive 14 Servicing Drives o...

Page 17: ...S7 2L Server Installation Guide 32 Overtemperature LED amber Front Panel Controls and LEDs on page 34 33 PS fault LED amber Servicing Power Supplies on page 87 34 Fan Fault LED amber Servicing Fan Mo...

Page 18: ...tton Locator LED white 2 Service Required LED amber 3 Power LED green 4 Power button 5 SP Power OK button green 6 Server serial number 7 NVMe drive 0 8 NVMe drive 1 9 NVMe drive 2 10 NVMe drive 3 11 N...

Page 19: ...ts on page 19 Internal Component Locations on page 20 Device Paths on page 23 Rear Panel Components No Description Links 1 Power supply 0 Servicing Power Supplies on page 87 2 Power supply 1 Servicing...

Page 20: ...e 103 9 10GbE ports 4 NET 0 to NET 3 10 Network management NET MGT port 11 Serial management SER MGT RJ 45 serial port Related Information Front Panel Components with Eight Drives on page 11 Internal...

Page 21: ...DD2 or SYS DBP NVME0 SYS DBP HDD3 or SYS DBP NVME1 SYS DBP HDD4 or SYS DBP NVME2 SYS DBP HDD5 or SYS DBP NVME3 SYS DBP HDD6 SYS DBP HDD7 right Servicing Drives on page 65 3 Drive backplane on drive ca...

Page 22: ...3 12 PCIe cards SYS MB PCIE1 SYS MB PCIE2 SYS MB PCIE3 SYS MB PCIE4 SYS MB PCIE5 SYS MB PCIE6 SYS MB PCIE7 internal PCIe card Servicing PCIe Cards on page 103 14 Motherboard SYS MB Servicing the Mothe...

Page 23: ...pci 13 CPU 1 x8 SYS MB PCIE4 PCIe slot 4 pci 300 pci 2 pci 0 pci 14 PCIE SW 1 Port 4 pci 14 CPU 0 x8 SYS MB PCIE5 PCIe slot 5 pci 300 pci 2 pci 0 pci 15 PCIE SW 1 Port 6 pci 15 CPU 0 x8 physical x16...

Page 24: ...5 pci 302 pci 2 pci 0 pci 17 LSI sas 0 disk p7 PCIE SW 1 Port 14 pci 17 CPU1 SYS DBP HDD6 SAS drive in Slot 6 pci 302 pci 2 pci 0 pci 17 LSI sas 0 disk p5 PCIE SW 1 Port 14 pci 17 CPU1 SYS DBP HDD7 S...

Page 25: ...Device Paths Internal Component Locations on page 20 Device Paths on page 23 Identifying Components 25...

Page 26: ...26 SPARC S7 2L Server Service Manual March 2017...

Page 27: ...rpreting LEDs on page 33 2 Perform additional troubleshooting if needed Performing Advanced Troubleshooting on page 36 3 Manage faults following a service procedure Clear a Fault Manually on page 42 4...

Page 28: ...ting LEDs on page 33 Performing Advanced Troubleshooting on page 36 Clear a Fault Manually on page 42 Log In to Oracle ILOM Service At the terminal prompt type ssh root SP IP address Password password...

Page 29: ...fdd 1 0 System Manufacturer Oracle Corporation Name SPARC S7 2L Part_Number 12345678 11 1 Serial_Number 1238BDC0DF Suspect 1 of 1 Fault class fault component misconfigured Certainty 100 Affects SYS MB...

Page 30: ...information about this type of fault a Obtain the message ID from console output SPT 8000 PX in the example above b Go to https support oracle com and search on the message ID in the Knowledge tab or...

Page 31: ...quested_config_state Enabled SYS MB CMP0 MCU0 CH0 D0 current_config_state Enabled SYS MB CMP0 MCU0 CH0 D0 disable_reason Configuration Rules SYS MB CMP0 MCU0 CH0 D0 fru_name 8192MB DDR4 SDRAM DIMM Rel...

Page 32: ...drive SYS MB EUSB_DISK Remove the eUSB Drive on page 109 Fan modules As viewed from front of server SYS MB FM0 left SYS MB FM1 SYS MB FM2 SYS MB FM3 right Servicing Fan Modules on page 77 Motherboard...

Page 33: ...LEDs on the individual components Component LEDs might not be lit even though the component is faulty Rely on software to determine if a component is faulty see Identify Faulted Components on page 28...

Page 34: ...conditions individual component fault LEDs are lit in addition to the Service Required LED 3 Power OK LED green Indicates these conditions Off Server is not running in its normal state Server power mi...

Page 35: ...ions Off Steady state no service action is required Steady on A temperature failure event has been acknowledged A temperature limit has been exceeded and a service action is required Related Informati...

Page 36: ...ning or that the system is booting 6 Host Ethernet Port Link Activity LED green From left to right NET 1 NET 0 NET 3 and NET 2 Indicates these conditions Off No link is established Steady On A link is...

Page 37: ...Information Checking for Faults on page 27 Interpreting LEDs on page 33 Clear a Fault Manually on page 42 Check the Message Buffer The dmesg command checks the system buffer for recent diagnostic mes...

Page 38: ...to messages 2 and messages 3 and then deleted 1 Log in as superuser 2 Type more var adm messages 3 To view all logged messages type more var adm messages Related Information Check the Message Buffer o...

Page 39: ...tomatically If the server is able to run without the disabled component the server boots when POST completes its tests For example if POST detects a faulty processor core the core is disabled POST com...

Page 40: ...off min max hw_change_level User role required for set r hw_change_verbosity Diag verbosity when running after a hw change hw_change_verbosity Possible values none min normal max hw_change_verbosity U...

Page 41: ...ehavior on page 41 Oracle ILOM Properties That Affect POST Behavior There are a number of Oracle ILOM commands that you can use to perform host diagnostic tests For details about using these commands...

Page 42: ...inue to the next step 3 Clear the fault from all persistent fault records In some cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messag...

Page 43: ...on refer to the section on marking an incident repaired in the Oracle Enterprise Manager Ops Center Feature Reference Guide at http www oracle com pls topic lookup ctx oc122 6 If you are servicing a c...

Page 44: ...44 SPARC S7 2L Server Service Manual March 2017...

Page 45: ...the server Removing Power From the Server on page 50 8 Move the server out of the rack and remove covers as necessary to gain access to internal components Accessing Server Components on page 54 9 Att...

Page 46: ...vices such as the cards drives and DIMMS require special handling Caution Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of...

Page 47: ...the following tools for most service operations Antistatic wrist strap Antistatic mat No 2 Phillips screwdriver No 1 flat blade screwdriver battery removal T6 Torx screwdriver Related Information Safe...

Page 48: ...umber You need the serial number of the server s chassis to obtain technical support for the system Note When a drive backplane or motherboard is replaced the chassis serial number and part number mig...

Page 49: ...set System locator_indicator off Related Information Front Panel Components with Eight Drives on page 11 Component Service Categories The server components and assemblies that can be replaced in the f...

Page 50: ...ng DIMMs on page 93 PCIe cards Servicing PCIe Cards on page 103 Battery Servicing the Battery on page 113 SC PROM Servicing the Motherboard on page 117 eUSB Drive Cold service replaceable by authorize...

Page 51: ...t down the server 2 Notify affected users that the server will be shut down Refer to the Oracle Solaris system administration documentation for additional information 3 Save any open files and quit al...

Page 52: ...er off the server stop System Note You can also use the Server Power button on the front of the server to initiate a graceful server shutdown See Power Off the Server Server Power Button Graceful on p...

Page 53: ...corruption might occur 1 Prepare to power off the server See Prepare to Power Off the Server on page 51 2 Press and hold the Power button for five seconds Related Information Prepare to Power Off the...

Page 54: ...e CMA on page 56 Remove the Server From the Rack on page 58 Remove the Top Cover on page 59 Remove the Air Baffle on page 60 Remove the Fan Cover on page 60 Related Information Safety Information on p...

Page 55: ...n You can service the following components with the server in the service position Drives or fillers Power supplies Fans DIMMs PCIe cards eUSB drive Battery Note You can replace the drives and rear po...

Page 56: ...age 56 Remove the Server From the Rack on page 58 Release the CMA For some service procedures such as replacing a power supply if you are using a CMA you might need to release the CMA to gain access t...

Page 57: ...hed the service steps that require the CMA to be out of the way swing the CMA closed and latch it to the left rack rail Check that the CMA and the cables are functioning properly after completing serv...

Page 58: ...server to the maintenance position See Extend the Server to the Service Position on page 55 5 Release the optional CMA from the rail assembly The CMA is still attached to the cabinet but the server ch...

Page 59: ...onfigurations will not be properly reflected in the service processor s inventory until you replace the top cover 1 Ensure that the AC power cords are disconnected from the server power supplies 2 Pre...

Page 60: ...the air baffle and lift it straight up Related Information Install the Air Baffle on page 151 Remove the Top Cover on page 59 Remove the Fan Cover on page 60 Remove the Fan Cover To access some compon...

Page 61: ...Remove the Fan Cover Use a T6 Torx screwdriver Preparing for Service 61...

Page 62: ...emove the Air Baffle on page 60 Remove the Top Cover on page 59 Attachment of Devices During Service During service procedures you might have to connect devices to the server For OS support connect an...

Page 63: ...ort by default You can configure the SP to share one of the server s four Ethernet ports instead The SP uses only the configured Ethernet port If you plan to access the Oracle ILOM CLI through the man...

Page 64: ...64 SPARC S7 2L Server Service Manual March 2017...

Page 65: ...motherboard interface Twelve 2 5 inch NVMe drives in the front Motherboard interface and three NVMe switch cards in PCIe slots x x x Drives can be removed and installed while the server is running Th...

Page 66: ...Service Required Amber Indicates that the drive has experienced a fault condition 3 OK Activity hard drives Green Indicates the drive s availability for use On Read or write activity is in progress Of...

Page 67: ...efore you replace it 1 Check to see if any System Service Required LEDs are lit or flashing See Interpreting LEDs on page 33 2 Visually inspect the drive to see if any of its status LEDs are lit or fl...

Page 68: ...erations shut down the OS as described in Power Off the Server Oracle ILOM on page 52 Then go to Step 5 If the drive can be taken offline without shutting down the OS go to the next step 3 Take the dr...

Page 69: ...ist lc Locate the name of the drive such as SYS DBP NVME0 in this example You can use this same command to check the state of the drive at other stages of the removal procedure b Disable the NVMe driv...

Page 70: ...one of the procedures described in Removing Power From the Server on page 50 6 Attach an antistatic wrist strap 7 On the drive or drive filler you want to remove complete the following tasks Caution...

Page 71: ...ght overheat due to improper airflow 8 After you remove an NVMe drive check that the drive slot s state has changed to empty hotplug list lc 9 Install a replacement drive or a drive filler See Install...

Page 72: ...drive that was removed Drives are physically addressed according to the slot in which they are installed 1 Remove a drive or a drive filler See Remove a Drive or Drive Filler on page 68 2 Unpack the...

Page 73: ...and attach the drive manually hotplug enable SYS DBP NVME0 Check that the drive s state has changed to enabled hotplug list lc 6 Verify the drive functionality See Verify a Drive on page 73 Related In...

Page 74: ...or your configuration 4 Verify that the blue Ready to Remove LED is no longer lit on the drive that you installed See Determine Which Drive Is Faulty on page 67 5 At the Oracle Solaris prompt list all...

Page 75: ...ks are covered in the Oracle Solaris OS administration documentation For additional drive verification you can run Oracle VTS Refer to the Oracle VTS documentation for details Related Information Dete...

Page 76: ...76 SPARC S7 2L Server Service Manual March 2017...

Page 77: ...server from the rack to access the fans Each fan module contains two fans mounted in an integrated hot serviceable component These topics describe how to service faulty fan modules Fan Module LEDs on...

Page 78: ...Module LEDs LED Color Status When Lit Power OK Green The server is powered on and the fan module is functioning correctly Service Required Amber The fan module is faulty 78 SPARC S7 2L Server Service...

Page 79: ...fault The Server Overtemp LED might also light if a fan fault causes an increase in server operating temperature Related Information Front Panel Components with Eight Drives on page 11 Rear Panel Com...

Page 80: ...cing a Attach an antistatic wrist strap See Prevent ESD Damage on page 54 b Extend the server to the maintenance position See Extend the Server to the Service Position on page 55 2 Open the fan door S...

Page 81: ...a screw by hand use a No 2 Phillips screwdriver 5 Grasp the fan module and lift it out of the server Caution When removing a fan module do not rock it back and forth Rocking fans can damage the fan m...

Page 82: ...page 55 Install a Fan Module on page 82 Install a Fan Module Caution To ensure proper cooling ensure that you install the replacement fan module in the same slot from which the faulty fan was removed...

Page 83: ...ote Fan modules are keyed to ensure that they are installed in the correct orientation Ensure that the cables threaded between the two middle fan modules are not caught b Apply firm pressure to fully...

Page 84: ...Fan Module on page 85 6 Close the fan door Swing the fan door closed then press down until the two green buttons snap into place 7 Return the server to the normal operating position See Return the Ser...

Page 85: ...server can determine that the fan module is functioning properly 3 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Identify Faulted Components on page 28 for more...

Page 86: ...86 SPARC S7 2L Server Service Manual March 2017...

Page 87: ...fy a Power Supply on page 91 Related Information Rear Panel Components on page 19 Locate a Faulty Power Supply View the following LEDs which are lit when a power supply fault is detected Rear PS Fault...

Page 88: ...lled in the server until you replace it with a new power supply You can perform this procedure while the server is running See Component Service Categories on page 49 for more information about hot se...

Page 89: ...nt it from falling Caution Whenever you remove a power supply you should replace it with another power supply Otherwise the server might overheat due to improper airflow If a new power supply is not a...

Page 90: ...ly chassis bay 4 Slide the power supply into the bay until it is fully seated You will hear an audible click when the power supply is fully seated 5 Reconnect the power cord to the power supply 6 If y...

Page 91: ...y that the PS Fault LED on the front of the server is not lit 3 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Identify Faulted Components on page 28 for more in...

Page 92: ...Verify a Power Supply Rear Panel Components on page 19 92 SPARC S7 2L Server Service Manual March 2017...

Page 93: ...The memory configuration rules for the server are as follows The motherboard provides sixteen slots for DIMMs Eight or sixteen slots on the motherboard must be filled with a DIMM Every DIMM must be of...

Page 94: ...andles Labels identify the names of DIMMs DIMM FRU names are based on the location of the DIMM on the motherboard For example the full FRU name for the DIMM slot on the motherboard farthest from the p...

Page 95: ...B CMP1 MCU1 CH1 D1 Black 13 SYS MB CMP1 MCU0 CH0 D1 Black 14 SYS MB CMP1 MCU0 CH0 D0 White 15 SYS MB CMP1 MCU0 CH1 D1 Black 16 SYS MB CMP1 MCU0 CH1 D0 White Related Information DIMM Configuration on p...

Page 96: ...e the LEDs Press the button briefly to avoid using up the stored power Related Information Locate a Failed DIMM Oracle ILOM on page 96 Remove a DIMM on page 97 Locate a Failed DIMM Oracle ILOM The Ora...

Page 97: ...a DIMM on page 97 Remove a DIMM Caution These procedures require that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you f...

Page 98: ...wer to the server Otherwise the server might overheat due to improper airflow Related Information Install a DIMM on page 98 Install a DIMM 1 Remove a DIMM from the motherboard See Remove a DIMM on pag...

Page 99: ...lot 2 DIMM connector key 3 DIMM ejector lever a Ensure that the ejector levers at both ends of the DIMM slot are in a fully open position b Align each DIMM with the empty connector slot aligning the n...

Page 100: ...page 93 Remove a DIMM on page 97 Enable and Verify a DIMM on page 100 Enable and Verify a DIMM 1 Access the Oracle ILOM prompt 2 Use the show faulty command to determine how to clear the fault If the...

Page 101: ...console displays status Powered Off d Switch to the system console to view POST output Watch the POST output for possible fault messages The following output indicates that POST did not detect any fau...

Page 102: ...s 0 7a8a SP faultmgmt 0 timestamp Dec 14 22 43 59 faults 0 If the output reports a fault with a UUID go to Step 7 If the output does not report a fault with a UUID you are done with the verification p...

Page 103: ...support x8 PCIe cards and slots 2 and 5 can support x8 PCIe cards with physical x16 connectors There is a seventh PCIe slot on the motherboard for an HBA or PCIe switch card To determine the slot in...

Page 104: ...rver and disconnect all power cords from the server power supplies See Removing Power From the Server on page 50 c Extend the server to the maintenance position See Extend the Server to the Service Po...

Page 105: ...fore removing the card 6 Remove the PCIe card by completing the following tasks a Rotate the PCIe card locking mechanism panel 1 b Carefully lift the PCIe card or filler from the card slot panel 2 7 R...

Page 106: ...card 4 Ensure that the server is powered off and all power cords are disconnected from the server power supplies See Removing Power From the Server on page 50 5 Determine which slot to install the PC...

Page 107: ...ce panel 2 9 Return the server to operation a Install the top cover See Replace the Top Cover on page 152 b Return the server to the normal operating position See Return the Server to the Normal Opera...

Page 108: ...tton on page 155 10 Refer to the documentation shipped with the PCIe card for information about configuring the PCIe card including installing required operating systems Related Information PCIe Card...

Page 109: ...You can perform this cold service procedure Power down the server completely before performing this procedure Caution This procedure requires that you handle components that are sensitive to ESD This...

Page 110: ...the new eUSB drive If the screw is too tight to remove by hand use a Torx 10 driver to loosen it 3 Lift the eUSB drive up to disconnect it from the motherboard 4 Install a new eUSB drive See Install...

Page 111: ...andle components that are sensitive to ESD This sensitivity can cause the components to fail To avoid damage ensure that you follow antistatic practices as described in Prevent ESD Damage on page 54 1...

Page 112: ...ighten the screw to secure the drive to the motherboard Do not use a tool to tighten the screw further 5 Return the server to operation See Returning the Server to Operation on page 149 Related Inform...

Page 113: ...o avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 46 A customer can perform this procedure The server must be completely powered down before performing th...

Page 114: ...entpserver SP clock Properties usentpserver enabled d Set the property to disabled set SP clock usentpserver disabled 2 Replace the battery Replacing the battery is a cold service procedure The server...

Page 115: ...up and out of the battery holder c Unpack the replacement battery d Press the new battery into the battery retainer with the positive side visible e Return the server to operation See Returning the S...

Page 116: ...imezone EDT EST5EDT uptime 2 days 19 56 49 usentpserver disabled b If the SP policy HOST_AUTO_POWER_ON was enabled before you replaced the battery then it must be re enabled set SP policy HOST_AUTO_PO...

Page 117: ...herboard Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cables from the server before performing these pr...

Page 118: ...ver and unplug power cords from the power supplies See Removing Power From the Server on page 50 c Remove the server from the rack See Remove the Server From the Rack on page 58 d Remove the top cover...

Page 119: ...each DIMM came from and return them to their original position 6 Open the fan cover and remove the fan modules 7 Disconnect the ribbon cables from the motherboard that go to the left and right LED ind...

Page 120: ...er intrusion switch panel 1 9 Disconnect the signal cable and power cable from the motherboard to the drive backplane See Remove the Eight Drive Backplane on page 131 10 Disconnect the mid wall from t...

Page 121: ...of the chassis that secures the mid wall to the chassis panel 3 b Loosen the four green captive screws that secure the mid wall to the bottom of the chassis panel 4 Use a No 2 Phillips screwdriver to...

Page 122: ...ut the motherboard 13 Lift the motherboard out of the chassis You can use the bar by the rear I O panel and the metal handle in front of the cable channel as handles to lift the motherboard Slide the...

Page 123: ...the new motherboard The SPM contains the Oracle ILOM system configuration data and the SC PROM contains the system host ID and MAC address Transferring this component preserves system specific inform...

Page 124: ...nel as handles to lift the motherboard Ensure that the remaining cables do not get caught on edges of the motherboard a Tilt the motherboard to the right side so it gets under the power supplies Be su...

Page 125: ...standoffs d Push the power supplies in to engage securely with the motherboard 4 Insert the mid wall into the chassis panel 2 5 Fasten the mid wall to the chassis a Tighten the four green captive scre...

Page 126: ...otherboard Use a No 2 Phillips screwdriver to tighten the captive screws b Fasten a screw on each side of the chassis to secure the mid wall to the chassis panel 4 126 SPARC S7 2L Server Service Manua...

Page 127: ...ard from the left and right LED indicator modules panel 2 8 Reconnect the signal cable and power cable from the motherboard to the drive backplane Also reconnect the NVMe cable from the motherboard to...

Page 128: ...had been before 11 Install the SC PROM on the motherboard Use the SC PROM you removed from a motherboard 12 Install all PCIe cards Place each PCIe card in the slot where it had been located See Instal...

Page 129: ...irmware Follow the firmware download instructions in the Oracle ILOM documentation Note You can load any supported system firmware version including the firmware version that was installed prior to re...

Page 130: ...he show faulty command 2 Perform one of the following tasks based on your verification results If the previous steps did not clear the fault see Detecting and Managing Faults on page 27 for informatio...

Page 131: ...e 135 Install the Twelve Drive Backplane on page 138 Remove the Twelve Drive NVMe Backplane on page 139 Install the Twelve Drive NVMe Backplane on page 141 Remove the Twenty Four Drive Backplane on pa...

Page 132: ...drive out far enough to disengage it from the drive backplane Note You do not need to completely remove the storage drives from the server Simply pull them out far enough to disengage them from the dr...

Page 133: ...tion of the cables b Disconnect the power cable and the auxiliary signal cable from the drive backplane panel 2 c Disconnect the two NVMe cables from the drive backplane panel 2 Note the location of e...

Page 134: ...ve Backplane 1 Lower the drive backplane into the server and then position it under the spring tab to engage the standoff hooks The standoff hooks fit into small openings in the drive backplane Ensure...

Page 135: ...System Power Button on page 155 Verify that the power supply AC OK LED is lit Note Authorized service personnel might need to reprogram the product serial number on the drive backplane This number is...

Page 136: ...ews and the two side screws then remove the cover e If necessary remove the fan modules from the server See Remove a Fan Module on page 79 2 Pull each drive and filler out far enough to disengage it f...

Page 137: ...SAS expander and drive backplane a Disconnect the three SAS cables from the SAS expander panel 1 b Disconnect the auxiliary signal cable from the drive backplane panel 2 c Disconnect the power cable...

Page 138: ...sing a No 2 Phillips screwdriver tighten the captive screw to secure the drive backplane to the disk cage 3 Reconnect the cables to the drive backplane a Reconnect the auxiliary signal cable to the dr...

Page 139: ...OM show faulty command to verify that the fault has been cleared See Identify Faulted Components on page 28 for more information on using the show faulty command Remove the Twelve Drive NVMe Backplane...

Page 140: ...gage them from the drive backplane If you do remove the storage drives from the server record their locations so that you can reinstall them in the same locations 3 Disconnect the cables from the driv...

Page 141: ...2 Using a No 2 Phillips screwdriver tighten the two green spring mounted screws to secure the drive backplane to the chassis 3 Reconnect the cables to the drive backplane a Reconnect the auxiliary sig...

Page 142: ...ulted Components on page 28 for more information on using the show faulty command Remove the Twenty Four Drive Backplane 1 Prepare the server for service a Power off the server and disconnect the powe...

Page 143: ...NVMe cables c Disconnect the three SAS cables from the SAS expander 4 Using a No 2 Phillips screwdriver loosen the two green captive screws that secure the drive backplane to the chassis 5 Lift the d...

Page 144: ...the cables to the drive backplane a Reconnect the auxiliary signal cable to the drive backplane b Reconnect the 2 power cables to the drive backplane c Reconnect the two NVMe cables d Connect the thr...

Page 145: ...ment and warranty coverage The correct product serial number is located on a label on the front of the chassis 5 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See I...

Page 146: ...o loosen the two screws that secure the rear drive backplane to the rear drive cage panel 2 5 Lift up the rear drive backplane to release it from the two standoff hooks panel 3 6 Pull the rear drive b...

Page 147: ...1 Orient the rear drive backplane in the server above the power supplies Position the rear drive backplane to engage the two standoff hooks panels 1 and 2 2 Use a No 2 Phillips screwdriver to tighten...

Page 148: ...ully insert all drives that you disengaged or removed d Return the server to normal operating position e Connect power cords to the power supplies and power on the server 5 Check that the firmware in...

Page 149: ...Fan Cover on page 149 Install the Air Baffle on page 151 Replace the Top Cover on page 152 Return the Server to the Normal Operating Position on page 153 2 Connect the power cords to the server Attach...

Page 150: ...Replace the Fan Cover There are 12 screws securing the fan cover 2 Fasten the 12 screws to the top and side 150 SPARC S7 2L Server Service Manual March 2017...

Page 151: ...over Related Information Replace the Top Cover on page 152 Install the Air Baffle Follow this procedure to install an air baffle 1 Orient the air baffle over the center of the server Hold the air baff...

Page 152: ...e chassis Set the cover down so that it is about 1 inch 2 5 cm forward of the rear of the server 2 Slide the top cover toward the rear of the chassis until the rear cover lip engages with the rear of...

Page 153: ...on The chassis is heavy To avoid personal injury use two people to lift the server and set it in the rack 1 Release the slide rails from the fully extended position by pushing the release tabs on the...

Page 154: ...ot at this time 2 Power on the server See Power On the Server Oracle ILOM on page 154 or Power On the Server System Power Button on page 155 Related Information Power On the Server Oracle ILOM on page...

Page 155: ...t LED blinks as the SP boots The SP OK Fault LED is illuminated solid green when the SP has successfully booted After the SP has booted the Power OK LED on the front panel begins flashing slowly indic...

Page 156: ...156 SPARC S7 2L Server Service Manual March 2017...

Page 157: ...labels 93 enabling new 100 FRU names 94 installing 98 locating faulty LEDs 95 Oracle ILOM 96 physical layout 94 disabled component detection checking for 30 dmesg command 37 drive backplane eight dri...

Page 158: ...Ms 98 drive backplane eight drive 134 drive backplane twelve drive NVMe 141 drive backplane twelve drive 138 drive backplane twenty four 144 drives 72 eUSB drive 111 fans 82 motherboard 123 PCIe cards...

Page 159: ...ertemperature LED 34 35 location of 13 15 18 Overtemperature LED location of 11 P PCIe cards configuration rules 103 installing 106 removing 104 slot locations 19 19 physical layout DIMMs 94 POST abou...

Page 160: ...ide rail 55 SP fault LED location of 11 NET MGT port 19 SP Fault LED 13 15 18 standby power defined 52 status LEDs locations of 19 symbols safety 46 T top cover installing 152 removing 59 troubleshoot...

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