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Operating Instructions
Chapter
6
Flexi Soft Gateways
8012664/XB29/2013-06-11
© SICK AG • Industrial Safety Systems • Germany • All rights reserved
171
Subject to change without notice
Fieldbus gateways
6.3.7
Diagnostics and troubleshooting
For information on how to perform diagnostics on the Flexi Soft system please refer to the
operating instructions for the Flexi Soft Designer software (SICK part no. 8012998).
Error
Possible cause
Possible remedy
FX0-GDEV does not supply any
data.
PWR Green
NS Off
MS
Red (1 Hz)
Configuration required, node guard
or heartbeat message have not
been sent.
Configuration download is not
completed.
Configure the FX0-GDEV and download
the configuration to the device.
Wait until the configuration download
has been completed.
FX0-GDEV does not supply any
data.
PWR Green
NS Green
MS
Red (1 Hz)
Configuration download is not
completed.
Wait until the configuration download
has been completed.
FX0-GDEV does not supply any
data.
PWR Green
NS Green
MS
Red/green
No data transmission since
power
R
up
Start the data transmission.
FX0-GDEV does not supply any
data.
PWR Green
NS
Green
MS
Red/green
No data transmission since
power
R
up
False baud rate
False Node ID/DeviceNet address
The cable has been disconnected.
Start the data transmission.
Check and correct the baud rate.
Check and correct the Node ID and
DeviceNet address.
Check cabling.
FX0-GDEV does not supply PDO
data.
PWR Green
NS Off/ Red/ Green
MS
Green (1 Hz)
FX0-GDEV is in Idle mode. Node
guard or heartbeat messages will
be sent.
Flexi Soft configuration is not
verified and main module is
stopped.
CPU/application is stopped. Start CPU
(change into Run state).
Verify the configuration with Flexi Soft
Designer and start the main module.
FX0-GDEV does not supply PDO
data.
PWR Green
NS Green
MS
Off
Supply voltage too low.
Check supply voltage.
FX0-GDEV does not supply any
data.
PWR Red
NS Red
MS Red
Supply voltage dip.
Check supply voltage.
Reset Flexi Soft system.
FX0-GDEV does not supply any
data.
PWR Green
NS
Green (1 Hz)
MS
Green (1 Hz)
False Node ID/DeviceNet address.
False baud rate,
FX0-GDEV is in Idle mode.
Check and correct the Node ID and
DeviceNet address.
Check and correct the baud rate.
FX0-GDEV does not supply any
data.
PWR Green
NS Red
MS
Red/green
False baud rate and FX0-GDEV
transceiver is in bus off state
(hardware problem at DeviceNet
physical layer).
The cable has been disconnected.
Check and correct the baud rate.
Check cabling.
Reset Flexi Soft system.
FX0-GDEV does not supply any
data.
PWR Green
NS
Green (1 Hz)
MS Green
DeviceNet master is in stop or pre-
operational state.
During initialization of the bus
system, another slave could not be
initialized.
DeviceNet state of the FX0-GDEV is
pre-operational.
False Node ID/DeviceNet address
Set DeviceNet master into Run state
(DeviceNet state Operational).
Check whether all slaves on the bus are
“On”.
Check cabling.
Check whether DeviceNet master starts
automatically.
Check and correct the DeviceNet
address.
FX0-GDEV does not supply any
data.
PWR Green
NS Red
MS Green
FX0-GDEV transceiver is in error
passive.
The cable has been disconnected.
Check cabling.
Check the diagnostics messages with
the Flexi Soft Designer.
Reset Flexi Soft system.
Tab. 147: Troubleshooting for
the FX0-GDEV
Symbol description:
: LED is off
Green: LED lights up green
Red: LED flashes red