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Operating Instructions
Chapter
6
Flexi Soft Gateways
8012664/XB29/2013-06-11
© SICK AG • Industrial Safety Systems • Germany • All rights reserved
129
Subject to change without notice
Fieldbus gateways
6.1.4
Diagnostics and troubleshooting
For information how to perform diagnostics on the Flexi Soft system please refer to the
operating instructions for the Flexi Soft Designer software (SICK part no. 8012998).
Error
Possible cause
Possible remedy
The Flexi Soft Designer tool
does not connect to the Flexi
Soft gateway module.
FX0-GPRO has no power supply.
Establish the power supply.
Check the communication settings in
the Flexi Soft Designer.
FX0-GPRO does not supply any
data.
PWR Green
BF Off
MS
Red (1 Hz)
Configuration required.
Configuration download is not
completed.
Configure the FX0-GPRO and download
the configuration to the device.
Wait until the configuration download
has been completed.
FX0-GPRO does not supply any
data.
PWR Green
BF Off
MS Green
No data set is activated.
Activate at least one data set.
FX0-GPRO does not supply any
data.
PWR Green
BF Off/ Red
MS
Green (1 Hz)
FX0-GPRO is in Idle mode.
CPU/application is stopped. Start CPU
(change into Run state)
FX0-GPRO does not supply any
data.
PWR Green
BF Off
MS Green
PROFIBUS master is in stop mode.
Set PROFIBUS master into Run state.
FX0-GPRO functioned correctly
after configuration, but sud-
denly no longer supplies data.
PWR Green
BF Red
MS
Red/green
FX0-GPRO PROFIBUS hardware
address is changed.
PROFIBUS cable is disconnected.
Check PROFIBUS address setting at
hardware address.
Check PROFIBUS cable.
Check PROFIBUS master.
FX0-GPRO is in Critical fault
mode.
PWR Green
BF Red
MS
Red (2 Hz)
FX0-GPRO internal device error
CPU firmware version does not
support Flexi Soft gateways.
Switch off the power supply of the Flexi
Soft system and switch it on again.
Check the diagnostics messages with
Flexi Soft Designer.
Use a FX3-CPUx with the required
firmware version (see section 2.2
“Correct use” on page 10).
If the error remains, replace the
gateway.
FX0-GPRO/Flexi Soft System is
in Critical fault mode
PWR Red
BF Off
MS Red
FX0-GPRO is not plugged properly
into the other Flexi Soft module.
Module connecting plug is soiled or
damaged.
Other Flexi Soft module has
internal critical error.
Plug the FX0-GPRO in correctly.
Clean the connecting socket/plug.
Repower the system.
Check the other Flexi Soft modules.
Tab. 93: Troubleshooting for
the FX0-GPRO
Symbol description:
: LED is off
Green: LED lights up green
Red: LED flashes red