19
Enrolling and Maintaining Users
Preparing to Enroll Users
These guidelines make the process of enrolling users faster and easier.
• Each user must have a unique ID number; the reader won’t accept two people with the
same ID. It saves time if you assign the ID numbers in advance. See page 15 for more
on designing an ID numbering system.
• Determine whether you are going to collect one finger or two for each user; see
Setting Up a Duress Indicator or Alternate Finger
starting on page 40.
• Some users may have concerns about what the reader is or isn’t doing; discussing
the issues under
Eliminating Potential User Concerns
on page 20 helps alleviate these
concerns.
• Teach users about correct finger placement before trying to enroll them. If users know
how to place their fingers consistently and correctly, the enrollment process goes more
quickly. See page 20 for more on teaching users how to use the reader correctly.
• You can enroll a group of people during a single enrollment session.
