Samsung Multifunction Xpress C48 series User Manual Download Page 304

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Summary of Contents for Multifunction Xpress C48 series

Page 1: ...e This guide provides information concerning the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...Basic scanning 62 Basic faxing 63 Using USB memory device 67 3 Maintenance Ordering supplies and accessories 73 Available supplies 74 Available maintenance parts 75 Storing the toner cartridge 76 Redistributing toner 77 Replacing the toner cartridge 79 Replacing the imaging unit 81 Replacing the waste toner container 83 Monitoring the supplies life 85 Setting the toner low alert 86 Cleaning the ma...

Page 3: ...3 BASIC 5 Appendix Specifications 111 Regulatory information 120 Copyright 133 ...

Page 4: ...know before using the machine Key benefits 5 Features by model 7 Useful to know 12 About this user s guide 13 Safety information 14 Machine overview 20 Control panel overview 24 Turning on the machine 28 Installing the driver locally 29 Reinstalling the driver 31 ...

Page 5: ...ing Samsung Cloud Print apps see Samsung Cloud Print on page 184 You can print on the go from your smartphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 187 Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard see Easy Capture Manager on page 243 Samsung Easy Printer Manager and Printing Stat...

Page 6: ...on page 215 You can print in various operating systems see System requirements on page 116 Your machine is equipped with a USB interface and or a network interface Supports various wireless network setting method Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and the access point a wireless router Using the USB cable or a...

Page 7: ... Some features and optional goods may not be available depending on model or country Operating System Supported Blank Not supported Operating System C48x series C48xW series C48xFN series C48xFW series Windows Mac Linux ...

Page 8: ...the Select Software to Install window Software C48x series C48xW series C48xFN series C48xFW series SPL printer driver PCL printer driver PS printer drivera XPS printer drivera Samsung Easy Printer Manager Scan to PC settings Fax to PC settings Advanced Setting Samsung Easy Document Creator Samsung Easy Color Managera Samsung Printer Status Samsung Printer Center SyncThru Web Service ...

Page 9: ... find your product Support or Downloads Before installing check whether your computer s OS support the software b To use the Easy Eco Driver features the Eco Driver Pack must be installed c The printer driver includes a user interface that is optimized for touchscreens To use this UI click Samsung Printer Center Device Options and then select Stylish User Interface see Using Samsung Printer Center...

Page 10: ... n wireless LANa a Depending on your country wireless LAN card may not be available For some countries only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine NFC Near Field Communication Mopria Samsung Cloud Print Google Cloud Print AirPrint Eco printing Control panel Duplex 2 sided printing Manual b b Windows only USB memory interface Automa...

Page 11: ...ported Features C48x series C48xW series C48xFN series C48xFW series Fax Multi send Delay send Secure receive Send Receive forward fax Email Scan Scan to PC Copy ID card copying Reduced or enlarged copying Collation 2 up 4 up Adjust background ...

Page 12: ...n Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 101 A paper jam has occurred Open and close the cover see Front view on page 21 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 94 Printouts are blurry The toner level might be low or uneven Shake th...

Page 13: ...ts options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to ...

Page 14: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 15: ...ectric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It ca...

Page 16: ...rd from the electrical outlet Do not place the machine in an area with dust humidity or water leaks This could result in electric shock or fire Place the machine in the environment where it meets the operating temperature and humidity specification Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing temperature Doing so may damage ...

Page 17: ...mful to your health Place the machine in a well ventilated space or open a window to circulate the air periodically Do not place the machine on an unstable surface The machine could fall causing injury or machine damage Use only No 26 AWGa or larger telephone line cord if necessary Otherwise it can cause damage to the machine Make sure you plug the power cord into a grounded electrical outlet Othe...

Page 18: ...l a certified technician when the machine needs repairing To clean and operate the machine strictly follow the user s guide provided with the machine Otherwise you could damage the machine Keep the power cable and the contact surface of the plug clean from dust or water Otherwise this could result in electric shock or fire Do not remove any covers or guards that are fastened with screws Fuser unit...

Page 19: ...le do not reuse it after emptying the bottle If you do not follow the instructions above it may cause machine malfunctionandenvironmentalpollution Thewarrantydoesnot cover damages caused by a user s carelessness Using recycled supplies such as toner can cause damage to the machine In case of damage due to the use of recycled supplies a service fee will be charged When toner gets on your clothing d...

Page 20: ...me components may change depending on the configuration Power cord Quick installation guide Software CDa a The software CD contains the print drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 21: ...g on model or country see Features by model on page 7 C48x C48xW series 1 Scanner lid 8 Toner cartridges 2 Front handle 9 Waste toner container 3 Tray 10 Imaging unit 9 8 10 13 11 12 3 2 4 5 1 6 7 4 Front door 11 Scan unita b 5 Output support 12 USB memory portc 6 Control panel 13 Scanner glass 7 NFC tagc a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers c...

Page 22: ...ray 12 Waste toner container 4 Document feeder output support 13 Imaging unit 5 Front handle 14 Scan unitb c 6 Tray 15 USB memory port 7 Front cover 16 Scanner lid 8 Output support 17 Scanner glass 9 Control panel 13 6 5 7 11 8 12 1 3 9 16 17 2 4 14 15 10 a C48xFW series only b Close the scanner lid before opening the scan unit c Be careful not to pinch your fingers ...

Page 23: ...ures and optional goods may not be available depending on model or country see Features by model on page 7 C48x C48xW series C48xFN C48xFW series 1 Rear cover 3 USB port 2 Power receptacle 4 Network porta a C48xW series only 1 4 3 2 1 Rear cover 4 Network port 2 Power receptacle 5 Telephone line socket LINE 3 USB port 6 Extension telephone socket EXT 1 4 3 2 6 5 ...

Page 24: ...e 7 12 C48x C48xW series 1 WPSa Configures the wireless network connection easily without a computer see Using the WPS Settings menu on page 156 2 Scan toa Switches between scan and copy mode The Scan to LED turns on scan mode and turns off on copy mode 3 Display screen Shows the current status and displays prompts during an operation 4 Arrows Scrolls through the options available in the selected ...

Page 25: ...for more than three seconds when the machine is in ready mode 9 Start Starts a job 10 Back Sends you back to the upper menu level 11 Status Wireless LEDa Indicates the status of your machine see Understanding the status LED on page 101 Status LEDb 12 Ecoa Turn into eco mode to reduce toner consumption and paper usage when pc printing and copying only see Eco printing on page 55 13 Direct USBa Allo...

Page 26: ...le side of paper see ID card copying on page 61 3 Display screen Shows the current status and displays prompts during an operation 4 Copy Switches to Copy mode 5 Fax Switches to Fax mode 6 Arrows Scrolls through the options available in the selected menu and increases or decreases values 7 Menu Opens Menu mode and scrolls through the available menus see Menu overview on page 33 8 OK Confirms the s...

Page 27: ... turn the machine off press this button for more than three seconds when the machine is in ready mode 14 Start Starts a job 15 On Hook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a call using speaker phone see Receiving manually in Tel mode on page 238 16 Back Sends you back to the upper menu level 17 Scan Switches to Scan mode 18 Status...

Page 28: ...upply first Turn the switch on if the machine has a power switch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 2 Power is turned on automatically For C48x C48xW series press Power Wake Up button on the control panel If you want to turn the power off press and hold Power Wake Up button for about 3...

Page 29: ...ted to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacin...

Page 30: ...Search 2 Click Store 3 Search and click Samsung Printer Experience 4 Click Install If you install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can download from the Samsung website www samsung com find your product Support or downloads If you want to install Samsung s printer management tools you need to install the...

Page 31: ...stall 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 29 From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on 2 Click on the Uninstall Samsung Printer Software tile in the Start screen 3 Follow the instructions in the windo...

Page 32: ...er provides information about the overall menu structure and the basic setup options Menu overview 33 Machine s basic settings 37 Media and tray 39 Basic printing 52 Basic copying 58 Basic scanning 62 Basic faxing 63 Using USB memory device 67 ...

Page 33: ...fer from your machine depending on its options or the models The menus are described in the Advanced Guide see Useful Setting Menus on page 189 1 Accessing the menu 1 Select the Copy Fax or Scan button on the control panel depending on the feature to be used 2 Select Menu until the menu you want appears on the bottom line of the display and press OK 3 Presstheleft rightarrowsuntiltheneededmenuitem...

Page 34: ...kness Original Type Collation Darkness Light 5 Light 1 Normal Dark 1 Dark 5 Resolution Standard Fine Super Fine Photo Fax Original Size Multi Send Delay Send Send Forward Forward to Fax Fwd to Email Rcv Forward Forward to Fax Forward to PC Fwd to Email Forward Print Secure Receive Off On Print Cancel Job Sending Redial Times Redial Term Prefix Dial ECM Mode Modem Speed Fax Confirm Image TCR Dial M...

Page 35: ...inal Size Original Type Resolution Color Mode Darkness Samsung Cloudb Original Size Original Type Resolution Color Mode Darkness b C48xFN C48xFW series only Change Default USB Default Email Defaultb Samsung Cloudb Orientation Portrait Landscape Copies 1 999 Resolution Standard High Resol Clear Text Off Minimum Medium Maximum Edge Enhance Off Normal Maximum Trapping Off Normal Maximum Screen Normal...

Page 36: ...Alarm Sound Speaker Ringer Report Configuration Demo Page Network Conf a Supplies Info Usage Counter Fax Receivedb Fax Sentb Scheduled Jobsb Fax Confirm b Email Sentb Junk Faxb PCL Font PS Font Address Bookb Maintenance CLR Empty Msgd Supplies Life Image Mgr Custom Color TonerLow Alert ImgU Low Alert Serial Number d This option only appears when small amount of toner is left in the cartridge TCP I...

Page 37: ... follow these steps It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu button on the control panel 2 Press System Setup Machine Setup 3 Select the option you want then press OK Language change the language that is displayed on the control panel Date Time When you set the time and date they are used in delay fax and delay print They are printed on reports...

Page 38: ...fected by atmospheric pressure which atmospheric pressure is determined by the height of the machine above sea level Before you set the altitude value determine the altitude where you are see Altitude adjustment on page 209 4 Select the option you want then press OK 5 Press OK to save the selection 6 Press Stop Clear to return to ready mode Refer to below links to set other settings useful for usi...

Page 39: ...is machine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 113 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 2 Tray overview To change the size you need to adjust the paper guides If you do not adjust th...

Page 40: ...r machine depending on its options or models Check your machine type see Front view on page 21 1 Pull out the paper tray see Tray overview on page 39 2 Open the paper cover 3 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size 2 ...

Page 41: ...the tray in manually Then adjust the paper length guide and paper width guide For paper longer than Legal sized press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide Do not push the paper width guide too far causing the media to buckle Do not use a paper with a leading edge curl it may cause a paper jam or the paper can be ...

Page 42: ...sing it to buckle 7 Close the paper cover 8 Insert the paper tray 9 When you print a document set the paper type and size for the tray see Setting the paper size and type on page 46 The tray is preset to Letter or A4 size depending on your country To change the size to A4 or Letter you must adjust the lever and paper width guide properly ...

Page 43: ... lever at the back of the tray and rotate the lever clockwise You can see the lever when you move the paper length guide to the legal sized paper LGL 3 Squeeze the paper width guide and slide it to the edge of the lever If you want to change the size to A4 first move the paper width guide to left and rotate the lever counterclockwise If you force the lever it could damage the tray L T R A 4 L T R ...

Page 44: ...ce If your machine is connected to the local you can set the machine s setting from Samsung Easy Printer Manager Advanced Setting Device Settings see Using Samsung Easy Printer Manager on page 252 If your machine is connected to the network you can set the machine s setting from SyncThru Web Service Settings tab Machine Settings see Using SyncThru Web Service on page 249 You can set it using Syste...

Page 45: ...on Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sheet of labels through the machine more than once The adhesive backing is designed ...

Page 46: ...ing paper in the paper tray set the paper size and type using the control panel buttons The paper setting in the machine and driver should match to print without a paper mismatch error You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru Web Service If your machine is connected to the local you can set the machine s setting from Samsung Easy Printer...

Page 47: ...the Printing Preferences see Opening printing preferences on page 54 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once Make sure that you do not touch the surface and do not allow children near it The printed pages stack on the output support and the output support will help the printed pages to align The printer sends output to t...

Page 48: ... ink or correction fluid on the paper is completely dry before loading Do not load originals that include different sizes or weights of paper Do not load booklets pamphlets transparencies or documents with other unusual characteristics 8 Loading originals You can use the scanner glass or the document feeder to load an original for copying scanning and sending a fax Illustrations on this user s gui...

Page 49: ... 49 2 Menu Overview and Basic Setup 1 Lift and open the scanner lid 2 Place the original face down on the scanner glass Align it with the registration guide at the top left corner of the glass 3 Close the scanner lid ...

Page 50: ... magazine is thicker than 30 mm start copying with the scanner lid open Be careful not to break the scanner glass You may get hurt Do not put hands while closing the scanner lid The scanner lid may fall on your hands and get hurt Do not look into the light from inside of the scanner while copying or scanning It is harmful to eyes In the document feeder 1 Flex or fan the edge of the paper stack to ...

Page 51: ...nu Overview and Basic Setup 3 Adjust the document feeder width guides to the paper size Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning the machine on page 87 ...

Page 52: ...Preferences window may differ depending on your operating system or the application you are using 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties...

Page 53: ...nt job If the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Stop Clear on the control panel ...

Page 54: ...gs on page 260 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Properties or Preferences The screenshot may differ depending on model You can apply Eco features to save paper and toner before printing see Easy Eco Driver on page 245 You can check the machine s current status pressing the Printer ...

Page 55: ...tings are saved To use a saved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and click Delete 12 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard 13 Eco printing The Eco function cuts toner consumption and paper us...

Page 56: ...on you want and press OK Default Mode Select this to turn on or off the eco mode Off Set the eco mode off On Set the eco mode on If you set the eco mode on with a password from the SyncThru Web Service Settings tab Machine Settings System Eco Settings or Samsung Easy Printer Manager Advanced Setting Device Settings Eco the On force message appears You have to enter the password to change the eco m...

Page 57: ...on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing org uk Each model has a different index The power consumption in printing mode refers to the average printing power...

Page 58: ...tings for each copy on page 58 5 Enter the number of copies using the arrow or number keypad if necessary 6 Press Start If you need to cancel the copying job during the operation press Stop Clear and the copying will stop 15 Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy If you press the Stop Clear button twice ...

Page 59: ...b 1 C48xW series Make sure that the Scan to button s LED is off C48xFN C48xFW series Select copy on the control panel 2 Select Menu Copy Feature Original Type on the control panel 3 Select the option you want and press OK Text Use for originals containing mostly text Text Photo Use for originals with mixed text and photographs If texts in the printout is blurry select Text to get the clear texts P...

Page 60: ... press OK 4 Press Stop Clear to return to ready mode To scale the copy by directly entering the scale rate 1 C48xW series Make sure that the Scan to button s LED is off C48xFN C48xFW series Select copy on the control panel 2 Select Menu Copy Feature Reduce Enlarge Custom on the control panel 3 Enter the copy size you want using the numeric keypad 4 Press OK to save the selection 5 Press Stop Clear...

Page 61: ...ilable Depending on the model the operating procedure may differ 1 Press ID Copy on the control panel 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid 3 Place Front Side and Press Start appears on the display 4 Press Start Your machine begins scanningthe front side and shows PlaceBackSide and Press Start 5 Turn the ori...

Page 62: ...er see Loading originals on page 48 2 C48xW series Press Scan to Scan to PC Local PC on the control panel C48xFN C48xFW series Select scan Scan to PC Local PC on the control panel If you see Not Available message check the port connection or select Enable Scan from Device Panel in Samsung Easy Printer Manager Advanced Setting Scan to PC Settings 3 Select the scan destination you want and press OK ...

Page 63: ...1 Line port 2 Micro filter 3 DSL modem Telephone line see Rear view on page 23 18 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear view on page 23 Refer to the Quick Installation Guide how to make a connection The method of making a telephone connection is different from one country to another 19 Sending a fax When yo...

Page 64: ...ature on page 10 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 48 2 Select fax on the control panel 3 Adjust the resolution and the darkness to suit your fax needs see Adjusting the document settings on page 65 4 Press On Hook Dial on the control panel or lift the handset 5 Enter a fax number using the...

Page 65: ... appears and repeat steps 5 and 6 You can add up to 10 destinations 8 When you have finished entering fax numbers select No at the Another No prompt and press OK The machine begins sending the fax to the numbers you entered in the order in which you entered them 20 Receiving a fax Your machine is preset Fax mode at the factory When you receive a fax the machine answers the call on a specified numb...

Page 66: ...ot available The resolution setting is automatically changed to Fine When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution the machine transmits using the highest resolution mode supported by the other fax machine Photo Fax Originals containing shades of gray or photographs 3 Press Stop Clear to return to ready...

Page 67: ...r machine by using a USB memory device Scan documents and save them on a USB memory device Print data stored on a USB memory device Restore backup files to the machine s memory Format the USB memory device Check the available memory space 23 Plugging in a USB memory device Lift the scanner lid slightly and insert your USB memory device into the USB memory port Close the scanner lid again before us...

Page 68: ... about these features see the user s guide of the USB memory device 24 Printing from a USB memory device You can directly print files stored on a USB memory device File is supported by Direct Print option PRN Only files created by provided driver with your machine are compatible If you print PRN files created from other machine the printout would be different TIFF TIFF 6 0 Baseline JPEG JPEG Basel...

Page 69: ...d image onto a USB memory device Scanning 1 Insert a USB memory device into the USB memory port on your machine 2 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 48 3 Select scan Scan To USB OK on the control panel The machine begins scanning To scan multiple pages select Yes while Another Page Yes No appe...

Page 70: ... on a USB memory device one by one or all at once by reformatting the device If you see or D in the front of a folder name there are one or more files or folders in the selected folder After deleting files or reformatting a USB memory device files cannot be restored Therefore confirm that you no longer need the data before deleting it Deleting an image file 1 Insert a USB memory device into the US...

Page 71: ... can check the amount of memory space available for scanning and saving documents 1 Insert a USB memory device into the USB memory port on your machine and then press Direct USB 2 Select Check Space 3 The available memory space appears on the display 4 Press Stop Clear to return to ready mode ...

Page 72: ...and accessories 73 Available supplies 74 Available maintenance parts 75 Storing the toner cartridge 76 Redistributing toner 77 Replacing the toner cartridge 79 Replacing the imaging unit 81 Replacing the waste toner container 83 Monitoring the supplies life 85 Setting the toner low alert 86 Cleaning the machine 87 Tips for moving storing your machine 91 ...

Page 73: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 74: ...uine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty Type Average yielda a Declared yield value in accordance with ISO IEC 19798 The number of pages may be affected by operating ...

Page 75: ... model Replacing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine To purchase maintenance parts contact the retailer where you bought the machine The replacement period for the maintenance parts is informed by the Samsung Printer Status program Or on the UI User Interface if your machine supports a display screen The repl...

Page 76: ... not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air 1 Handling instructions Do not expose the ...

Page 77: ...stributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 Do not use sharp objects such as a knife or scissors to open the toner cartridge package They mi...

Page 78: ...Redistributing toner 78 3 Maintenance ...

Page 79: ...fer from your machine depending on its options or models Check your machine type see Front view on page 21 Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric When opening a scan unit hold the ...

Page 80: ...Replacing the toner cartridge 80 3 Maintenance 1 2 ...

Page 81: ...nting Don t use sharp objects such as a knife or scissors to open the imaging unit package You could damage the surface of the imaging unit Be careful not to scratch the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it with a piece of paper to protect it if necessary Before closing the front cover make sure all toner cartrid...

Page 82: ...Replacing the imaging unit 82 3 Maintenance ...

Page 83: ...rmation about installing the waste toner container refer to the waste toner container installation guide included on the package Toner particles can be released inside the machine but it does not mean the machine is damaged Contact a service representative when print quality problems occur When you pull out the waste toner container out of the machine move the container carefully not to drop it fr...

Page 84: ...Replacing the waste toner container 84 3 Maintenance 2 1 ...

Page 85: ... pages the machine has printed or scanned Replace the corresponding parts if necessary It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Maintenance Supplies Life on the control panel 2 Select the option you want and press OK 3 Press Stop Clear to return to ready mode ...

Page 86: ...onnected to the local you can set the machine s setting from Samsung Easy Printer Manager Advanced Setting Device Settings see Using Samsung Easy Printer Manager on page 252 If your machine is connected to the network you can set the machine s setting from SyncThru Web Service Settings tab Machine Settings see Using SyncThru Web Service on page 249 It may be necessary to press OK to navigate to lo...

Page 87: ...aining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 4 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Da...

Page 88: ...t to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug the power cord Wait for the machine to ...

Page 89: ...Cleaning the machine 89 3 Maintenance 1 2 1 2 ...

Page 90: ... your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift and open the scanner lid 3 Wipe the surface of the scanner until it is clean and dry 1 Whi...

Page 91: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 92: ...his chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 264 If you cannot find a solution in the User s Guide or the problem p...

Page 93: ...rinting Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 113 Perforated or embossed paper does not separate easily Flex the sheets back and forth to loosen them and fan them Feed single paper from tray if there are multi feeds or paper jams Grain refers to ...

Page 94: ...original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use the scanner glass for thick thin or mixed paper originals ...

Page 95: ...Clearing paper jams 95 4 Troubleshooting 1 In tray Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 96: ...g 2 Inside the machine The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 97: ...ting 3 In exit area The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 ...

Page 98: ...m in front of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 99: ...of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 10 ...

Page 100: ...differ from your machine depending on its options or models Check your machine type see Front view on page 21 This troubleshooting may not be available depending on model or optional goods see Front view on page 21 1 Remove any remaining pages from the document feeder 2 Gently remove the jammed paper from the document feeder ...

Page 101: ...is on line and can be used Orange Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Small amount of toner is left in the cartridge The estimated cartridge lifea of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistributin...

Page 102: ...Blue On Scan mode is on Switches between scan and copy mode The Scan to LED turns on scan mode and turns off on copy mode Off Scan mode is off and copy mode is on a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pages may be affected by operating environment per...

Page 103: ...messages may not appear on the display depending on the options or models error number indicates the error number tray type indicates the tray number media type indicates the media type media size indicates the media size color indicates the color of toner 5 Paper Jam related messages Message Meaning Suggested solutions Document jam Remove jam The loaded original document has jammed in the documen...

Page 104: ...hout changing the cartridge If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Besides it cancauseseriousdamageto your machine Replace the toner cartridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replacing the toner cartridge on page 79 The indicated toner cartridg...

Page 105: ...sing a non genuine Samsung toner cartridge such as refilled or remanufactured Samsung cannot guarantee a non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine warranty ...

Page 106: ...nstall wireless NIC There is a problem on the network interface Turn the power switch off and on If the problem persists call for service Network Problem IP Conflict The network IP address you have set is being used by someone else Check the IP address and reset it if necessary see Printing a network configuration report on page 144 Not found Wireless network Themachinecannotfindthe wireless netwo...

Page 107: ...s as well as any devices that may affect wireless communication If the problem persists please call for service Message Meaning Suggested solutions Wi Fi Direct is not ready The machine failed to initialize the Wi Fi Direct connection Reboot the machine to initialize the wireless settings If the problem persists please call for service Wi Fi Direct is not connect The machine failed to connect via ...

Page 108: ...ce representatives Prepare new Imaging unit The life of the imaging unit will be expired soon Replace the imaging unit with a new one Contact the service representatives Message Meaning Suggested solutions Prepare new Transfer belt The life of the transfer belt will expired soon Replace the transfer belt with a new one Contact the service representatives Prepare new transfer roller The life of the...

Page 109: ...ner container Scanner Locked The scanner is locked Reboot the power If the problem persists please call for service Scan Unit Open or Exit JAM The scan unit is not securely latched or paper has jammed in the scanner area Clear the jam see Original paper jam on page 98 Close the cover until it locks into place Transfer Belt Error The transfer belt cannot be controlled Reboot the power and try the p...

Page 110: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 111 Regulatory information 120 Copyright 133 ...

Page 111: ... C48xFN C48xFW series 406 x 362 x 333 5 mm 16 x 14 3 x 13 1 inches Weighta Machine with consumables C48x C48xW series 12 89 Kg 28 42 lbs C48xFN C48xFW series 14 06 Kg 31 00 lbs Noise Levelbc Ready mode Background noise level Print mode Color printing Less than 46 dB A Black and white printing Less than 48 dB A Copy mode Scanner glass Less than 52 dB A Document feeder Less than 53 dB A Scan mode Sc...

Page 112: ...re measured without other accessories b Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing c China only If the equipment s noise is louder than 63 db A the equipment should be placed in region of relatively independent advice d See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine e The p...

Page 113: ... mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches A6 105 x 148 mm 4 13 x 5 83 inches Thick paper Refer to the Plain paper section Refer to the Plain paper section 86 to 120 g m2 23 to 32lbs bond 5 sheets Thin paper Refer to the Plai...

Page 114: ...r to the Plain paper section 60 to 85 g m2 16 to 24 lbs bond 150 sheets of 75 g m2 20 lbs bond Maximum stack height 15 5mm 0 6 inches Labelsb Letter Legal Oficio USFolio A4 JISB5 ISO B5 Executive A5 Refer to the Plain paper section 120 to 150 g m2 32 to 40 lbs bond 5 sheets Card stock Letter Legal Oficio USFolio A4 JISB5 ISO B5 Executive A5 Postcard 4x6 Refer to the Plain paper section 121 to 163 ...

Page 115: ...o Letter A4 Postcard 4x6 Refer to the Plain paper section 111 to 220 g m2 30 to 58 lbs bond 1 sheets Minimum size custom 76 x 152 mm 3 x 6 inches 60 to 120 g m2 16 to 32 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b The smoothness of the labels used in this machine is 100 to 250 sheffield T...

Page 116: ... GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Windows 8 1 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 2 GB 2 GB ...

Page 117: ...ows operating systems Users who have administrator rights can install the software Windows Terminal Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 10 Intel processors 2 GB 4 GB ...

Page 118: ...x 5 6 7 Fedora 11 12 13 14 15 16 17 18 19 20 OpenSUSE 11 2 11 3 11 4 12 1 12 2 12 3 13 1 Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 13 04 13 10 14 04 SUSE Linux Enterprise Desktop 10 11 Debian 6 0 7 0 Mint 13 14 15 16 17 CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB ...

Page 119: ...k interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Service Pack 3 Windows Server 2003 Windows Vista Windows 7 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 6 10 10 Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP Wireles...

Page 120: ...ments of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam...

Page 121: ... the product in a place with good ventilation This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http ...

Page 122: ... that may cause undesired operation This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother s ofwa...

Page 123: ...nect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or experienced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the C...

Page 124: ...ter Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact...

Page 125: ...blems making and receiving telephone calls especially ringing when your line is called The sum of all Ringer Equivalence Numbers of the equipment on your telephone line should be less than five in order to assure proper service from the telephone company In some cases a sum of five may not be usable on your line If any of your telephone equipment is not operating properly you should immediately re...

Page 126: ...ther instructions on how to actually test the emergency number This machine may not be used on coin service or party lines This machine provides magnetic coupling to hearing aids You may safely connect this equipment to the telephone network by means of a standard modular jack USOC RJ 11C 17 Replacing the Fitted Plug for UK Only Important The mains lead for this machine is fitted with a standard B...

Page 127: ...d yellow or green You must connect the blue wire to the pin which is marked with the letter N or colored black You must connect the brown wire to the pin which is marked with the letter L or colored red You must have a 13 amp fuse in the plug adaptor or at the distribution board 18 Taiwan only 19 Taiwan only 20 Russia Kazakhstan Belarus only You must earth this machine The wires in the mains lead ...

Page 128: ...hina only Website http www samsung com cn support location supportServiceLocation do page SERVICE LOCATION 襦襦愤縑趀爮闭賉賉帞縑趀绌裎術賉縑聱ポkW hマ Xpress C480 1 0 96 Xpress C480W 1 0 96 Xpress C480FN 1 0 95 Xpress C480FW 1 0 95 蜷筨愤竖爮襔 GB 21521 2014 ᆇ 䋼 ...

Page 129: ...a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five L indice d equivalence de la sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique La terminaison d une interface peut consister en une combinaison qu...

Page 130: ...ith the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory docum...

Page 131: ...our printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label I...

Page 132: ... be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restrictions on ...

Page 133: ... are either registered trademarks or trademarks of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc All other brand or product names are trademarks of their respective companies or organizations REV 1 01 QR code The software included in this product contains open source ...

Page 134: ...r s Guide This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 135: ...ess network setup 155 Samsung Mobile Print 172 Using the NFC feature 173 Mopria 180 AirPrint 182 Samsung Cloud Print 184 Google Cloud Print 187 3 Useful Setting Menus Before you begin reading a chapter 190 Print 191 Copy 192 Fax 195 Scan 198 System setup 200 Network setup 206 4 Special Features Altitude adjustment 209 Entering various characters 210 Setting up the fax address book 211 Printing fea...

Page 136: ...g Easy Printer Manager 252 Using Samsung Easy Document Creator 254 Using Samsung Printer Status 255 Using Samsung Printer Experience 257 6 Troubleshooting Paper feeding problems 265 Power and cable connecting problems 266 Printing problems 267 Printing quality problems 271 Copying problems 279 Scanning problems 280 Faxing problems 281 Operating system problems 283 ...

Page 137: ...r machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 147 Installation for Mac 138 Reinstallation for Mac 139 Installation for Linux 140 Reinstallation for Linux 141 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the drive...

Page 138: ... CD ROM volume that appears on Finder 4 Double click the Install Software icon 5 Read the license agreement and check installation agreement button 6 Click Next and then follow the instructions in the installation window To install the fax driver a Open the Applications folder Samsung Fax Queue Creator b Your machine appears on the Printer List c Select machine to use and click Create button ...

Page 139: ...n the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 140: ...achine is connected to your computer and powered on 2 Copy Unified Linux Driver package to your system 3 Open Terminal program and go to the folder that you copied the package to 4 Extract the package 5 Move to uld folder 6 Execute install sh command If you re not logged in as root execute the command with sudo as sudo install sh 7 Proceed with installation 8 When installation finished launch prin...

Page 141: ... work properly uninstall the driver and reinstall it 1 Open Terminal program 2 Move to uld folder extracted from Unified Linux Driver package 3 Execute uninstall sh command If you re not logged in as root execute the command with sudo as sudo uninstall sh 4 Proceed with uninstallation ...

Page 142: ...k programs 143 Wired network setup 144 Installing driver over the network 147 IPv6 configuration 152 Wireless network setup 155 Samsung Mobile Print 172 Using the NFC feature 173 Mopria 180 AirPrint 182 Samsung Cloud Print 184 Google Cloud Print 187 Supported optional devices and features may differ according to your model see Features by model on page 7 ...

Page 143: ...ormation and status Customize machine settings Set the email notification option When you set this option the machine status toner cartridge shortage or machine error will be sent to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SetIP wired network setup This utility program allows you to select a netw...

Page 144: ...his program First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHCP Dynamic Host Configuration Protocol server located on the network IPv4 configuration using SetIP Windows Before using the SetIP program disable the computer firewall from Control Panel Security Center Windows Firewall The following instruct...

Page 145: ...g website then unpack and install it http www samsung com find your product Support or Downloads 2 Turn on the machine 3 Run downloaded SetIP application 4 Click the icon third from left in the SetIP window to open the TCP IP configuration window 5 Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network m...

Page 146: ...w 4 Enter the machine s new information into the configuration window In a corporate intranet you may need to have this information assigned by a network manager before proceeding Find the machine s MAC address from the Network Configuration Report see Printing a network configuration report on page 144 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 5 The machin...

Page 147: ... is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 144 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window...

Page 148: ...e CD 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 144 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configuration Report from the mach...

Page 149: ... Since machine drivers should be installed on the OS specific location this command applies to only application software n Printer name or N Printer name Specifies printer name Printer instance shall be created as specified printer name With this parameter you can add printer instances as you wish nd or ND Commands not to set the installed driver as a default machine driver It indicates installed ...

Page 150: ...me or UP printer name Removes only specified printer instance and not the driver files This command provides a way to remove only specified printer instance from your system without effecting other printer drivers It will not remove printer driver files from your system d or D Uninstalls all device drivers and applications from your system This command will remove all installed device drivers and ...

Page 151: ...ed with installation 8 When installation finished launch Printing utility Go to System Administration Printing or execute system config printer command in Terminal program 9 Click Add button 10 Select AppSocket HP JetDirect and enter your machine s IP address 11 Click Forward button and add it to your system Add a network printer 1 Double click the Unified Driver Configurator 2 Click Add Printer 3...

Page 152: ...network router Stateful Address IPv6 address configured by a DHCPv6 server Manual Address Manually configured IPv6 address by a user In the IPv6 network environment follow the next procedure to use the IPv6 address 8 From the control panel Activating IPv6 1 Press the Menu button on the control panel 2 Press Network TCP IP IPv6 IPv6 Protocol 3 Select On and press OK 4 Turn the machine off and turn ...

Page 153: ...ns move the mouse cursor over the Settings of the top menu bar and then click Network Settings 4 Click TCP IPv6 on the left pane of the website 5 Check the IPv6 Protocol check box to activate IPv6 6 Click the Apply button 7 Turn the machine off and turn it on again You can also set the DHCPv6 To manually set the IPv6 address Check the Manual Address check box Then the Address Prefix text box is ac...

Page 154: ...work Connected Machine Stateful Address IPv6 address configured by a DHCPv6 server Manual Address Manually configured IPv6 address by a user 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 Address must be enclosed in brackets ...

Page 155: ...ble depending on the model or country It is strongly recommended that you set the password on Access Points If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user guide for password settings Set up method Connecting method Description Reference With Access Point From the co...

Page 156: ...ty settings may change To prevent this lock the WPS option for the current wireless security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type Th...

Page 157: ...he display screen Connecting in PIN mode 1 Press the Menu button on the control panel and select Network 2 Press Wi Fi 3 Press WPS PIN 4 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to the access point or wireless router You need to enter the PIN from the computer to connect to the access point or wireless rou...

Page 158: ...splay a list of available networks from which to choose After a network is chosen then printer will prompt for the corresponding security key 4 Select the Wi Fi network option you want 13 Setup using Windows Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD Setting u...

Page 159: ...ements in the installation window Then click Next 5 Select Wireless on the Printer Connection Type screen Then click Next 6 OntheAreyousettingupyourprinterforthefirsttime screen select Yes I will set up my printer s wireless network Then click Next If your printer is already connected on the network select No my printer is already connected to my network 7 Select Using a USB cable on the Select th...

Page 160: ...the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings Enter the Network Password of the access point or router 9 If your printer supports Wi Fi Direct the following screen appears Click Next Wi Fi Direct option appears on the screen only if you...

Page 161: ...ert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your ...

Page 162: ...a USB cable see Setting up via USB cable on page 158 If below screen appears press the WPS button from the control panel within 2 minutes 7 When the wireless network set up is completed click Next 8 Follow the instructions in the installation window 14 Setup using Mac Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a...

Page 163: ...ay or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPAPersonalorWPA2Personal Select this option to authenticate the print server based on the WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase that is manually configured on the access point and each of it...

Page 164: ...e that appears on Finder 4 Double click Install Software icon 5 Read the license agreement and check installation agreement button 6 Click Next 7 Select Wireless on the Printer Connection Type screen 8 Click Next 9 If the installer asks you to allow access to the keychain click Allow 10 If the Select a wireless printer window appears select the printer named DIRECT xxx If the Press WPS button on y...

Page 165: ...Report See Printing a network configuration report on page 144 Configuring the machine s wireless network Before starting you will need to know the network name SSID of your wireless network and the network key if it is encrypted This information was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your n...

Page 166: ...rs please check your wireless setup If the setup is right click Apply 16 Turning the Wi Fi network on off 1 Check whether the network cable is connected to the machine If not connect the machine with a standard network cable 2 Start a web browser such as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example 3 Click Login on the upper right of...

Page 167: ...ervices The maximum number of devices that can be connected via Wi Fi Direct is 4 Setting up Wi Fi Direct You can enable Wi Fi Direct feature by one of the following methods From the machine 1 Press the Menu button on the control panel and select Network Wi Fi Wi Fi Direct from the display screen 2 Tap Wi Fi Direct 3 Enable Wi Fi Direct From the network connected computer If your printer is using ...

Page 168: ... instead of pushing the WPS button 18 Troubleshooting for wireless network Problems during setup or driver installation Printers Not Found Your machine may not be turned on Turn on your computer and the machine USB cable is not connected between your computer and machine Connect the machine to your computer using the USB cable The machine does not support wireless networking Check the machine s us...

Page 169: ...ompare 1 Print the network information report of your printer and then check the IP address see Printing a network configuration report on page 144 2 Check the printer port s IP address from your computer a Click the Windows Start menu For Windows 8 from the Charms select Search Settings b For Windows XP Service Pack 3 Server 2003 select PrinterandFaxes For Windows Server 2008 Vista select Control...

Page 170: ...ork communication Check whether firewall software V3 or Norton is blocking the communication If the computer and the machine are connected on the same network and it cannot be found when searching firewall software might be blocking the communication Refer to the user s guide for the software to turn it off and try searching for the machine again Check whether the machine s IP address is allocated...

Page 171: ...signal Remove any large metal objects between the access point or wireless router and the machine Make sure the machine and wireless access point or wireless router are not separated by poles walls or support columns containing metal or concrete The machine is located away from other electronic devices that may interfere with the wireless signal Many devices can interfere with the wireless signal ...

Page 172: ...g Mobile Print application and it will automatically detect compatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have a Samsung multifunction scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 20 Downloading Samsung Mobile Print To download Samsung Mobile Print go to the application store Samsung Apps ...

Page 173: ...er 22 Requirements NFC and Wi Fi Direct enabled Mobile Print app installed cell phone with Android OS 4 0 or higher Only Android OS 4 1 or higher will automatically enable the Wi Fi Direct feature on your cell phone when you enable the NFC feature We recommend you to upgrade your cell phone to Android OS 4 1 or higher to use the NFC feature Wi Fi Direct feature enabled printer Wi Fi Direct feature...

Page 174: ...ung Mobile Print app download page Download the app and try again 3 Select the content you want to print If necessary change the print option by pressing the 4 Tag the NFC antenna on your cell phone usually located on the back of the cell phone over the NFC tag on your printer Wait few seconds for the cell phone to connect to the printer For some cell phones NFC antenna might not be located at the...

Page 175: ...a might not be located at the back of the cell phone Check the location of the NFC antenna on your cell phone before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number If you do not have Samsung Mobile Print app installed on your cell phone it automatically connects to Samsung Mobile Pr...

Page 176: ...enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number 6 The printer starts scanning the content The scanned data is saved on your cell phone If you want to continue scanning follow the instruction on the app screen 25 Sending Fax 1 Check that NFC and Wi Fi Direct features are enabled on your mobile device and Wi Fi Direct feature is enabled on yo...

Page 177: ...ad page Download the app and try again 3 Select fax mode 4 Select the content you want to send fax If necessary enter the fax number and change the fax option by pressing the 5 Tag the NFC tag on your mobile device usually located on the back of the mobile device over the NFC tag on your printer Wait few seconds for the mobile device to connect to the printer For some mobile devices NFC tag might ...

Page 178: ... device Check the location of the NFC antenna on your mobile device before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number If your do not have Samsung Mobile Print app installed on your mobile devices it automatically connects to Samsung Mobile Print app download page Download the ap...

Page 179: ... device Check the location of the NFC antenna on your mobile device before tagging If error message about changed PIN number appears enter a changed PIN number and press OK Follow the instruction on the app screen to update the PIN number 6 Confirm your printer in pop up window Now your printer is registered with Google Cloud Print service ...

Page 180: ... Using SyncThru Web Service on page 249 5 When the SyncThru Web Service window opens click Settings Network Settings Standard TCP IP LPR IPP IPP Then select Enable 6 Click Settings Network Settings mDNS Then select Enable 7 Click Security System Security Feature Management Mopria Then select Enable 28 Setting up Mopria on your mobile device If you do not have Mopria Print Service app installed on ...

Page 181: ... Under Print Services tap Mopria Print Service 3 Tap the On Off slider to enable the Mopria Print Service 29 Printing via Mopria To print via Mopria on an Android device 1 Open the email photo web page or document that you want to print 2 Tap Print on the menu in the app 3 Select your printer and then configure the print options 4 Touch Print again to print the document To cancel a print job Selec...

Page 182: ...Thru Web Service website 4 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We recommend you to change the default password for security reasons ID admin Password sec00000 5 When the Embedded Web Service window opens click Settings Network Settings 6 Click Raw TCP IP LPR IPP or mDNS You can enable the IPP pro...

Page 183: ...int 183 2 Using a Network Connected Machine Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print center ...

Page 184: ...inter to Samsung Cloud server Registering from Web Browser Make sure the printer machine is turned on and connected to a wired or wireless network that has access to the Internet 1 Open Web browser 2 Enter your printer s IP address in the address field and press the Enter key or click Go 3 Click Login in the upper right corner of the SyncThru Web Service website 4 If it s your first time logging i...

Page 185: ...your mobile device and just search for download the app and try again 2 Press the button from Samsung Cloud Print app 3 Your mobile device and printer or MFP can be paired NFC tapping QR code or by manually entering its MAC address Printing from an application on mobile device The following steps are anexample of using the SamsungCloudPrint app from Android mobile phone 1 Open Samsung Cloud Print ...

Page 186: ...ent glass or load the documents face up into the document feeder see Loading originals on page 48 2 Press scan on the control panel 3 Press Samsung Cloud 4 Enter recipient country code and recipient phone number 5 Enter sender information 6 Press the Start button to scan and store the file in samsung cloud server When the user is not registered in the SamsungCloudPrint a confirmation window will p...

Page 187: ...owser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Click Login in the upper right corner of the SyncThru Web Service website 6 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and Password We reco...

Page 188: ...g steps are an example of using the Google Docs app from Android mobile phone 1 Install the Cloud Print application on your mobile device If you do not have the application download it from the application store such as Android Market or App Store 2 Access the Google Docs application from your mobile device 3 Tap the option button of the document that you want to print 4 Tap the send button 5 Tap ...

Page 189: ... chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 190 Print 191 Copy 192 Fax 195 Scan 198 System setup 200 Network setup 206 ...

Page 190: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Page 191: ...he resolution and clarity of your color output Enhanced This mode will generate printouts with sharp texts and smooth graphic photo objects in the page Detailed This mode will generate printouts with sharp details over the entire page Normal This mode will generate printouts with smooth tone over the entire page Clear Text Selects this option to print texts clearer than on a normal document Auto C...

Page 192: ...e reduce and enlarge features are not available Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 59 Original Type Improves the copy quality by selecting the document type for the current copy job see Original on page 59 Collation Set the machinetosort thecopy job For example ifyou make 2 copie...

Page 193: ... helpful for copying a small sized item such as business card Adjust Bkgd Prints an image without its background This copy feature removes the background color and can be helpful when copying an original containing color in the background such as a newspaper or a catalog Off Does not use this feature Auto Optimizes the background Enhance Lev 1 2 The higher the number is the more vivid the backgrou...

Page 194: ...s Change Default Reduce Enlarge Reduces or enlarges the size of a copied image see Reduced or enlarged copy on page 59 If the machine is set Eco mode reduce and enlarge features are not available Item Description Change Default Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 59 Change Default...

Page 195: ...le destinations see Sending a fax to multiple destinations on page 64 You cannot send a color fax using this feature Delay Send Sets your machine to send a fax at a later time when you will not be present see Delaying a fax transmission on page 235 You cannot send a color fax using this feature Send Forward Forwards the sent fax to other destination See Forwarding a sent fax to another destination...

Page 196: ...efix Dial Sets a prefix of up to five digits This number dials before any automatic dial number is started It is useful for accessing a PABX exchange ECM Mode Sends faxes using error correction mode ECM to makes sure the faxes are sent smoothly without any error It may take more time Fax Confirm Sets the machine to print a report whether a fax transmission was successfully completed or not If you ...

Page 197: ...he machine Discard Size Discards a specific length from the end of the received fax Junk Fax Setup Blocks any unwanted faxes that you stored in the memory as junk fax numbers This setting may not be available depending on your country DRPD Mode Enables a user to use a single telephone line to answer several different telephone numbers You can set the machine to recognize different ring patterns fo...

Page 198: ...ned image to a USB device USB Feature Original Size Email Feature Original Size Samsung Cloud Original Size Sets the image size USB Feature Original Type Email Feature Original Type Samsung Cloud Original Type Sets the original document s type USB Feature Resolution Email Feature Resolution Samsung Cloud Resolution Sets the image resolution USB Feature Color Mode Email Feature Color Mode Samsung C...

Page 199: ...n to button s LED is on the machine is in scan mode C48xFN C48xFW series Press scan on the control panel Item Description Change Default Resets the value or setting to the printer s out of box state Change Default USB Default Resets the USB scan setting to the printer s out of box state Change Default Email Default Resets the Email scan setting to the printer s out of box state Change Default Sams...

Page 200: ...language of the text that appears on the control panel display Default Mode Sets the default status Power Save Sets how long the machine waits before going to power save mode When the machine does not receive data for an extended period of time power consumption is automatically lowered Auto Power Off Turns power off automatically when the machine has been in power save mode for the length of time...

Page 201: ...ether or not the machine continues printing when it detects the paper does not match the paper settings Off If a paper mismatch occurs the machine waits until you insert the correct paper After 0 Sec Even though a paper mismatch occurs the machine continues printing After 30 Sec If a paper mismatch occurs an error message will display The machine waits for about 30 second then automatically clear ...

Page 202: ...o your machine see Menu overview on page 33 To change the menu options Press Menu System Setup Sound Volume on the control panel Item Description Paper Size Sets the paper size as A4 Letter or other paper sizes according to your requirements Paper Type Chooses the type of the paper for each tray Margin Sets the margins for the document Item Description Key Sound Turns the key sound on or off With ...

Page 203: ...ng On Hook Dial You can adjust the speaker volume only when the telephone line is connected a Press fax on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Pressthearrowsuntilyouhearthevolumeyou want d Press On Hook Dial to save the change and return to ready mode Ringer Adjusts the ringer volume For the ringer volume you can select off low middle and high level Item De...

Page 204: ...ts the document list currently stored for delayed faxes along with the starting time and type of each operation Junk Fax Prints the fax numbers specified as junk fax numbers PCL Font Print to see the PCL font list PS Font Print to see the PS font list Network Conf Prints information on your machine s network connection and configuration Usage Counter Prints a usage page The usage page contains the...

Page 205: ...mber When you call for service or register as a user on the Samsung website you can find this TonerLow Alert Customizes the level to alert toner low or toner empty see Setting the toner low alert on page 86 ImgU Low Alert Customizes the level to alert imaging unit low Item Description ...

Page 206: ...t through IPv6 see IPv6 configuration on page 152 Ethernet Configure the network transmission speed and active port Wi Fi Selects this option to use the Wi Fi network Clear Settings Reverts the network settings to the default values Reboot required Network Conf This list shows information on your machine s network connection and configuration Protocol Mgr You can activate or deactivate the followi...

Page 207: ...DP protocol Turn the power off and on after you change this option mDNS You have to enable this option to use MDNS Multicast Domain Name System protocol SetIP You have to enable this option to use SetIP protocol SLP You can configure SLP Service Location Protocol settings This protocol allows host applications to find services in a local area network without prior configuration Turn the power off ...

Page 208: ...es Altitude adjustment 209 Entering various characters 210 Setting up the fax address book 211 Printing features 214 Scan features 226 Fax features 233 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Page 209: ... 842 ft 4 000 m 13 123 ft High 4 4 000 m 13 123 ft 5 000 m 16 404 ft You can set the altitude value from Device Settings in Samsung Easy Printer Manager program If your machine is connected to the local you can set the machine s setting from Samsung Easy Printer Manager Advanced Setting Device Settings see Using Samsung Easy Printer Manager on page 252 If your machine is connected to the network y...

Page 210: ...ws a different letter M N O m n o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 210 You can enter a space by pressing 1 twice To delete the last digit or character press the left right or up down arrow button 2 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key...

Page 211: ... 4 Enter the fax number you want and press OK 5 Press the Stop Clear button to return to ready mode 4 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button on the number keypad for more than 2 seconds For ...

Page 212: ...nd press OK 5 Select Yes when Add appears 6 Repeat step 3 to include other speed dial numbers into the group 7 When you have finished select No when Another No appears and press OK 8 Press Stop Clear to return to ready mode 7 Editing group dial numbers 1 Select fax Address Book New Edit Group Dial on the control panel 2 Enter the group dial number you want to edit and press OK 3 Enter a new speed ...

Page 213: ... Book Search Dial Speed Dial or Group Dial on the control panel 2 Enter All or ID and press OK 3 Press the name and number or the keypad button labeled with the letter you want to search For example if you want to find the name MOBILE press the 6 button which is labeled with MNO 4 Press Stop Clear to return to ready mode 9 Printing address book You can check your Address Book settings by printing ...

Page 214: ...ck on your machine 4 For Windows XP Service Pack 3 Server 2003 Server 2008 Vista select Printing Preferences For Windows 7 8 or Windows Server 2008 R2 from context menus select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job ch...

Page 215: ...nstalled only on Windows Vista OS or higher For models that provide XPS driver from the Samsung website http www samsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type in the destination path and the file name and then click OK For example c Temp file n...

Page 216: ...the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 55 Item Description Multiple Pages per Side Selects the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet Poster Printin...

Page 217: ... is available only when you use the PCL SPL printer driver This option is not available when you use XPS driver The Booklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available If you select an unavailable paper size this option can be automatically canceled Select only available paper paper without or...

Page 218: ...omplete the printing job manually The machine prints every other page of the document first After that a message appears on your computer Skip Blank Pages feature does not work when you select the duplex option None Disables this feature Long Edge This option is the conventional layout used in bookbinding Short Edge This option is the conventional layout used in calendars Paper Options Changes the...

Page 219: ...ssage box You can enter up to 256 characters When the First Page Only box is checked the watermark prints on the first page only d Select watermark options You can select the font name style size and shade from the Font Attributes section as well as set the angle of the watermark from the Watermark Alignment and Angle section e Click Add to add a new watermark to the Current Watermarks list f When...

Page 220: ...terhead paper in the machine just print the letterhead overlay on your document To use a page overlay you must create a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the overlay document must be the same as that of the document you will print with the o...

Page 221: ...ct the overlay from the Overlay List box f If necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm your wish to print an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document g Click OK or Print until...

Page 222: ...int Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following Printing multiple pages on one sheet You can pr...

Page 223: ... calendars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid prin...

Page 224: ...Apply 4 Open the File menu and click Print 5 Select your machine to print 6 Choose the number of copies and indicate which pages to print 7 Change other printing options in each tab if necessary 8 Click Print Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing see Features by model o...

Page 225: ...options or connection type with Printing utility supplied by o s 1 Launch Printing utility Go to System Administration Printing menu or execute system config printer command in Terminal program 2 Select your printer and double click it 3 Change default printing options or connection type 4 Click Apply button ...

Page 226: ...achment see Scanning to email on page 228 Scan to WSD Scans the originals and saves the scanned data on a connected computer if the computer supports the WSD Web Service for Device feature see Scanning to WSD on page 229 Samsung Cloud You can send the scanned image as an Samsung cloud see Scanning and sending to Samsung Cloud Print on page 186 TWAIN TWAIN is the one of the preset imaging applicati...

Page 227: ... CD since the printer driver includes the scan program see Installing the driver locally on page 29 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 48 2 Select Scan Scan to PC Network PC on the control panel If you see Not Available message check the port connection 3 Select your registered computer ID a...

Page 228: ...gin name and password 7 Press Apply If the authentication method of SMTP server is POP3 before SMTP put a check mark of SMTP Requires POP Before SMTP Authentication Enter the IP address and port number Scanning and sending an email 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 48 2 Select scan Scan to ...

Page 229: ... Add a network wireless or Bluetooth printer from the wizard 3 In the printers list select the one you want to use and then click Next The IP address for WSD printer is http IP address ws example http 111 111 111 111 ws If no WSD printer is displayed in the list click The printer that I want isn t listed Add a printer using a TCP IP address or hostname and select Web Services Device from Device ty...

Page 230: ...ts face up into the document feeder see Loading originals on page 48 2 From the Start menu select Programs or All Programs Samsung Printers For Mac open the Applications folder Samsung folder Samsung Easy Document Creator 3 Click Samsung Easy Document Creator 4 Click Scan from the home screen 5 Select the type of scanning or a favorites and then make adjustments to the image Options 6 Click Scan t...

Page 231: ...canners Unlike the TWAIN driver the WIA driver allows you to scan and easily adjust images without using additional software The WIA driver works only on Windows OS not supported Windows 2000 with a USB port 1 Make sure that the machine is connected to your computer and powered on 2 Place a single document face down on the document glass or load the documents face up into the document feeder see L...

Page 232: ...on For more information refer to the Image Capture s help You can also scan using TWAIN compliant software such as Adobe Photoshop You can scan using Samsung Easy Document Creator software Open the Applications folder Samsung folder Samsung Easy Document Creator 24 Linux scanning 1 Make sure that the machine is connected to your computer and powered on 2 Launch a scan application such as xsane or ...

Page 233: ... control panel 2 Select Redial Times or Redial Term you want 3 Select the option you want 26 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine automatically begins to send If an original is placed on the scanne...

Page 234: ...ax program must be installed This program is installed when you install the printer driver For more information about Samsung Network PC Fax click Help 1 Open the document to be sent 2 Select Print from the File menu The Print window will be displayed It may look slightly different depending on your application 3 Select Samsung Network PC Fax from the Print window 4 Click Print or OK 5 Enter the r...

Page 235: ...he document 7 To enter more fax numbers press OK when Yes highlights and repeat steps 5 You can add up to 10 destinations 8 Enter the job name and the time If you set a time earlier than the current time the fax will be sent at that time on the following day 9 The original is scanned into memory before transmission The machine returns to ready mode The display reminds you that you are in ready mod...

Page 236: ...Clear to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 31 Forwarding a received fax You can set the machine to forward the received or sent fax to other destination by a fax an email or a server If you are out of office but have to receive the fax this feature may be useful 1 Press fax Menu Fax Feature Rcv Forward Forward to Fax Forward to PC Fwd to Emai...

Page 237: ...on for the received fax after receiving the fax Notify me when complete Set to show the popup window to notify receiving a fax Openwithdefaultapplication After receiving the fax open it with default application None After receiving a fax the machine does not notify the user or opens the application 5 Press Save OK 33 Changing the receive modes 1 Press fax Menu Fax Setup Receiving Receive Mode on t...

Page 238: ...Start when you hear a fax tone 35 Receiving in Answering Machine Fax mode To use this mode you must attach an answering machine to the EXT socket on the back of your machine If the caller leaves a message the answering machine stores the message If your machine detects a fax tone on the line it automatically starts to receive the fax If you have set your machine to this mode and your answering mac...

Page 239: ...ferent telephone numbers This feature is often used by answering services who answer telephones for many different clients and need to know which number someone is calling in on to properly answer the phone This setting may not be available depending on your country 1 Select fax Menu Fax Setup Receiving DRPD Mode Waiting Ring on the control panel 2 Call your fax number from another telephone 3 Whe...

Page 240: ...eature Secure Receive on the control panel Printing received faxes 1 Select fax Menu Fax Feature Secure Receive Print on the control panel 2 Enter a four digit password and press OK 3 The machine prints all of the faxes stored in memory 39 Receiving faxes in memory Since your machine is a multi tasking device it can receive faxes while you are making copies or printing If you receive a fax while y...

Page 241: ...Accessing management tools 242 Easy Capture Manager 243 Samsung Easy Color Manager 244 Easy Eco Driver 245 Using Samsung Printer Center 246 Using SyncThru Web Service 249 Using Samsung Easy Printer Manager 252 Using Samsung Easy Document Creator 254 Using Samsung Printer Status 255 Using Samsung Printer Experience 257 ...

Page 242: ...indows 8 from the Charms select Search Apps 3 Find Samsung Printers 4 Under Samsung Printers you can see installed management tools 5 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start menu Programs or All Programs For Windows 8 after installing the driver for some management tools you can access them directly...

Page 243: ...nding on model or optional goods see Software on page 8 Available for Windows OS users only see Software on page 8 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard Now you can easily print your captured screen as captured or edited ...

Page 244: ...a profile and can be used from the driver or from inside of the machine This feature may not be available depending on model or optional goods see Software on page 8 Available for Windows and Mac OS users only see Software on page 8 Helps Samsung color laser printer users to adjust color as they like Download the software from the Samsung website then unpack and install it http www samsung com fin...

Page 245: ...pen printing preference window see Opening printing preferences on page 54 3 From the Favorites tab select Eco Printing Preview 4 Click OK Print in the window A preview window appears 5 Select the options you want to apply to the document You can see the preview of the applied features 6 Click Print If you want to run Easy Eco Driver every time you print check Start Easy Eco Driver before printing...

Page 246: ... and remove printer drivers check the status of printers update printer software and configure printer driver settings 1 Understanding Samsung Printer Center To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Printer Center Printers tab The screenshot may differ depending on operating system you are using 1 Printer list Displays the printer drivers insta...

Page 247: ... modify the Printer Status and Stylish User Interface settings Changedevice Allows you to change the device into another device Properties Allows you to configure the printer driver properties such as the name of the printer driver and its location or add comments about the printer driver Actions Allowsyoutousethescanfeature thisoptionisenabled only if the selected device supports the scan feature...

Page 248: ...s the fax transmission history Faxpreferences faxonly Allows you to configure the default fax settings Change device Allows you to change the devices into another device Properties Allows you to configure the properties of a device such as location and add comments about the device Actions Allows you to use the scan feature Management Allows you to manage the devices registered in the program Remo...

Page 249: ...x xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru...

Page 250: ...ed by your machine and network You need to log in as an administrator to view this tab Machine Settings tab Sets options provided by your machine Network Settings tab Shows options for the network environment Sets options such as TCP IP and network protocols Security tab This tab allows you to set system and network security information You need to log in as an administrator to view this tab Syste...

Page 251: ...options or models If so it is not applicable to your machine 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens 3 From the Security tab select System Security System Administrator 4 Enter the name of the administrator phone number location and...

Page 252: ...different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 5 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager For Mac Open the Applications folder Samsung folder Samsung Eas...

Page 253: ... Alert Provides settings related to when alerts will be received EmailAlert Providesoptionsrelatingtoreceivingalerts via email Alert History Provides a history of device and toner related alerts 3 Application information Includes links for changing to the refresh preference setting help and about 4 Printer information This area gives you general information about your machine You can check informa...

Page 254: ...you re a student needing to organize research from the library or a stay at home mom sharing scanned pictures from last year s birthday party Samsung Easy Document Creator will provide you with the necessary tools The Samsung Easy Document Creator provides features mentioned below Scan Use for scanning pictures or documents Text Converting Scan Windows only Use for scanning documents that need to ...

Page 255: ...tatus overview If an error occurs while operating you can check the error from the Samsung Printer Status Samsung Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machi...

Page 256: ... the number of toner cartridge s shown in the above window may differ depending on the machine in use Some machines do not have this feature 4 Option You can set printing job alert related settings 5 Order Supplies You can order replacement toner cartridge s from online 6 Cancel Print or Close Cancel Print If print job is waiting in the print queue or printer cancel all user s print jobs in the pr...

Page 257: ...aded from the Windows Store if the machine is connected to a computer with an Internet connection 7 Understanding the Samsung Printer Experience To open the application From the Start screen select the SamsungPrinterExperience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you are using 1 P...

Page 258: ...rror occurs You can directly open the troubleshooting section in the user s guide 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine settings su...

Page 259: ...inter you want to delete 4 Click Yes You can see that the deleted printer is removed from the screen 9 Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 Open the document to print 2 From the Charms select Devices 3 Select your printer from the list 4 Select the printer settings such as the number of copies and orientation 5 Click the Print b...

Page 260: ...ssing Stop Clear button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your printer from the list 4 Click More settings Basic tab Basic This option allows you to choose the basic printing settings such as copi...

Page 261: ...ations Layout settings This option allows you to set the various ways to layout your documents Security tab Some features may not be available depending on the model or options If this tab is not shown or disabled it means that these features are not supported Job Accounting This option allows you to print with the given permission Confidential Printing ...

Page 262: ...n 4 Click the Print button to start the print job 10 Scanning from Windows 8 This section is for the users with multi functional printers Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning 1 Place a single document face dow...

Page 263: ...Using Samsung Printer Experience 263 5 Useful Management Tools When you place the originals in the ADF or DADF Prescan is not available You can skip step 5 if the Prescan option is selected ...

Page 264: ...roblems 266 Printing problems 267 Printing quality problems 271 Copying problems 279 Scanning problems 280 Faxing problems 281 Operating system problems 283 For errors that occur during the wireless software installation and settings refer to the troubleshotting section in the wireless setting chapter see Troubleshooting for wireless network on page 168 ...

Page 265: ...per does not feed into the machine Remove any obstructions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove e...

Page 266: ...ed solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly 1 Connect the machine to the electricity supply first 2 Check the USB cable or network cable in the machine s rear 3 Disconnect the USB cable or network cable in the machine s rear and then reconnect it 2 1 ...

Page 267: ...stall the toner cartridge see Replacing the toner cartridge on page 79 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 79 If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page ...

Page 268: ...Printing Preferences may be incorrect For many software applications the paper source selection is found under thePaper tab within the Printing Preferences see Opening printing preferences on page 54 Select the correct paper source See the printer driver help screen see Using help on page 55 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjustin...

Page 269: ... or out of toner Redistribute the toner if necessary If necessary replace the toner cartridge See Redistributing toner on page 77 See Replacing the toner cartridge on page 79 The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files...

Page 270: ...ling paper Paper size and paper size setting do not match Set the correct paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 54 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick see Opening printing preferences on page ...

Page 271: ...oo moist or rough If the entire page is light the print resolution setting is too low or the toner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 87 The surface of the...

Page 272: ... some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 54 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper falls t...

Page 273: ...roblem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old imaging unit and install a new one see Replacing the imaging unit on page 81 Thoro...

Page 274: ...rb too much moisture If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing preferences on page 54 Ensure the correct paper type is selected For example If Thicker Paper is selected but Plain Paper actually used an overcharging can occur causing this copy quality problem If...

Page 275: ...properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A a B b C A a B b C A ...

Page 276: ...outs are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 87 Solid color or black pages The imaging unit may not be installed properly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imaging unit and install a new one see Replacing the imaging unit on page 81 The machine may require repairing Contact a service repre...

Page 277: ...s within parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The imaging unit may be installed improperly Remove the imaging unit and reinsert it The imaging unit may be defective Remove the imagin...

Page 278: ...Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 54 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ...

Page 279: ...is face down on the scanner glass or face up in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the paper then turn it over in the tray Repla...

Page 280: ...ng sent to the correct port for example USB001 The unit scans very slowly Check if the machine is printing received data If so scan the document after the received data has been printed Graphics are scanned more slowly than text Message appears on your computer screen Device can t be set to the H W mode you want Port is being used by another program Port is disabled Scanner is busy receiving or pr...

Page 281: ...k or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 75 Faxes are not received automatically The receiving mode should be set to fax see Changing the receive modes on page 237 Make sure that there is paper in the tray see Print media specifications on page 113 Ch...

Page 282: ...paper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of ea...

Page 283: ... Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred Samsung Printer Experience is not shown when you click more settings Samsung Printer Experience is not installed Download ...

Page 284: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 285: ...ecking the collate option in the Print Dialog does not work For some distributions GNOME Print Dialog has an issue handling the collate option As workaround set the default value of collate option to False using the system s printing utility execute system config printer in the Terminal program Printing always works with duplex This duplex issue was in Ubuntu 9 10 CUPS package Update CUPS version ...

Page 286: ...ror report prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the drive...

Page 287: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 288: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 289: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 290: ... control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 291: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 292: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 293: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 294: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 295: ...teract with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial prem...

Page 296: ... address and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report ca...

Page 297: ... designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents to discou...

Page 298: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 299: ...w samsung com support BAHRAIN 8000 GSAM 8000 4726 www samsung com ae support English www samsung com ae_ar support Arabic BELARUS 810 800 500 55 500 www samsung com support BANGLADESH 09612300300 www samsung com in support BELGIUM 02 201 24 18 www samsung com be support Dutch www samsung com be_fr support French BOLIVIA 800 10 7260 HHP 4828210 www samsung com cl support BOSNIA 055 233 999 www sams...

Page 300: ... latin_en support English CROATIA 072 726 786 www samsung com hr support Cote D Ivoire 8000 0077 www samsung com africa_fr support Country Region Customer Care Center WebSite CYPRUS 80094000onlyfromlandline toll free www samsung com gr support CZECH 800 SAMSUNG 800 726786 www samsung com cz support DENMARK 70 70 19 70 www samsung com dk support DOMINICAN REPUBLIC 1 800 751 2676 www samsung com lat...

Page 301: ... 0 60 Anruf www samsung com de support GEORGIA 0 800 555 555 www samsung com support Country Region Customer Care Center WebSite GHANA 0800 10077 0302 200077 www samsung com africa_en support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line www samsung com gr support GUATEMALA 1 800 299 0013 1 800 299 0033 www samsung com latin support Spanish www sa...

Page 302: ...pport JORDAN 0800 22273 06 5777444 www samsung com levant support English KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 www samsung com support Country Region Customer Care Center WebSite KENYA 0800 545 545 www samsung com support KUWAIT 183 CALL 183 2255 www samsung com ae support English www samsung com ae_ar support Arabic KYRGYZSTAN 00 800 500 55 500 www samsung com kz_ru support LATVI...

Page 303: ...00 726 7864 www samsung com africa_en support NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min www samsung com nl support NEW ZEALAND 0800 726 786 www samsung com nz support Country Region Customer Care Center WebSite NICARAGUA 001 800 5077267 www samsung com latin support Spanish www samsung com latin_en support English NORWAY 815 56480 www samsung com no support OMAN 800 SAMSUNG 800 726 7864 www s...

Page 304: ...pl support PORTUGAL 808 20 7267 www samsung com pt support Country Region Customer Care Center WebSite PUERTO RICO 1 800 682 3180 www samsung com latin support Spanish www samsung com latin_en support English QATAR 800 CALL 800 2255 www samsung com ae support English www samsung com ae_ar support Arabic REUNION 262508869 www samsung com support RWANDA 9999 www samsung com support ROMANIA 08008 726...

Page 305: ...rt SUDAN 1969 www samsung com support SWEDEN 0771 726 7864 0771 SAMSUNG www samsung com se support Country Region Customer Care Center WebSite SWITZERLAND 0800 726 78 64 0800 SAMSUNG www samsung com ch support German www samsung com ch_fr support French SYRIA 18252273 www samsung com levant support English TADJIKISTAN 8 10 800 500 55 500 www samsung com support TAIWAN 0800 329999 www samsung com t...

Page 306: ...88 987 HELP 4357 www samsung com us support UGANDA 0800 300 300 www samsung com support UKRAINE 0 800 502 000 www samsung com ua support Ukrainian www samsung com ua_ru support Russian Country Region Customer Care Center WebSite URUGUAY 000 405 437 33 www samsung com latin support Spanish www samsung com latin_en support English UZBEKISTAN 8 10 800 500 55 500 GSM 7799 www samsung com support VENEZ...

Page 307: ...03 F favorites settings for printing 55 fax automatic redialing 233 canceling a reserved fax job 235 changing the receive modes 237 delaying a fax transmission 235 forwarding a received fax to another destination 236 forwarding a sent fax to another destination 236 general setup 195 receiving a fax in the computer 237 receiving faxes in memory 240 receiving in Answering Machine mode 238 receiving ...

Page 308: ...s 225 printing 224 scanning 232 using SetIP 145 linux scanning 232 loading paper in the tray1 40 special media 44 loading originals 48 M Mac common Mac problems 284 driver installation for network connected 150 driver installation for USB cable connected 138 driver reinstallation for USB cable connected 139 printing 222 system requirements 117 using SetIP 145 machine information 192 193 195 199 20...

Page 309: ...enu 191 printer preferences Linux 225 printer status general information 255 printing changing the default print settings 214 Linux 224 Mac 222 multiple pages on one sheet of paper Mac 222 printing a document Windows 52 printing on both sides of paper Mac 223 printing to a file 215 setting as a default machine 214 special printer features 216 USB memory 68 printing a document Linux 224 Mac 222 pri...

Page 310: ...ications 111 print media 113 status 25 27 supplies available supplies 74 estimated toner cartridge life 76 monitoring the supplies life 85 ordering 74 replacing toner cartridge 79 SyncThru Web Service general information 249 SyncThru Web Service 249 T toner cartridge estimated life 76 handling instructions 76 non Samsung and refilled 76 redistributing toner 77 replacing the cartridge 79 storing 76...

Page 311: ...oblems 283 driver installation for network connected 147 driver installation for USB cable connected 29 31 system requirements 116 using SetIP 144 165 wireless USB cable 161 WPS disconnecting 157 PBC mode 157 wireless network network cable 164 ...

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