Ricoh MP C305SPF, Field Service Manual, Page: 40 / 146

Code Meaning Suggested Cause/Action
14-03
Access to SMTP Server Denied
(450)
• Failed to access the SMTP server because the access
is denied.
• SMTP server operating incorrectly. Contact the
system administrator to determine if there is a
problem with the SMTP server and to check that the
SMTP server settings are correct.
• Folder send destination is incorrect. Contact the
system administrator to determine that the SMTP
server settings and path to the server are correct.
• Device settings incorrect. Confirm that the user name
and password settings are correct.
• Direct SMTP destination incorrect. Contact the system
administrator to determine if there is a problem at the
destination at that the settings at the destination are
correct.
14-04
Access to SMTP Server Denied
(550)
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
14-05 SMTP Server HDD Full (452)
• Failed to access the SMTP server because the HDD
on the server is full.
• Insufficient free space on the HDD of the SMTP
server. Contact the system administrator and check
the amount of space remaining on the SMTP server
HDD.
• Insufficient free space on the HDD where the
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
• Insufficient free space on the HDD at the target
destination for SMTP direct sending. Contact the
system administrator and check the amount of space
remaining on the target HDD.
3. Troubleshooting
38