Chapter 8 Logs and Troubleshooting
Autoloader Logs
Quantum SuperLoader 3 User’s Guide
107
• Tape drive error logs provide information if the errors relate to the
tape drive's read/write performance.
Log Types
8
While there are other types of logs, use the
Hard Log
to troubleshoot
errors. This log helps determine the type of error, time of occurrence, and
parts of the autoloader affected.
The autoloader generates the following logs, all with the same basic
format (see
“Hard Log Example”
on page 109):
Soft Logs
8
The
Soft Log
records the autoloader's history during different conditions.
It is similar to the
Hard Log
but may have been overwritten by a recovery
action.
Update Logs
8
The
Update Log
records firmware changes and upgrades in the
autoloader. It
also records information when hardware is updated or
changed.
Shadow Logs
8
(Engineering use only)
Boot Logs
8
The
Boot Log
keeps track of the boot status in terms of number of hours
the unit has been powered on, the number of times the autoloader has
been rebooted, and the reason for the reboot.
OEM Logs
8
OEM Logs store information specific to an OEM.
