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Qualstar TLS-4000, Technical & Service Manual

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The alerts 

Carousel Jammed

 appears on the control panel display. Also, the 

Carousel motor makes a loud noise and does not turn, or the carousel turns, 
then stops and makes a loud noise. ................................................................................6.1.15 
The Carousel turns for awhile, then the alert 

XHome Fail

 appears on the 

control panel display........................................................................................................6.1.16 
The alert 

ZHome Fail

 appears on the control panel display, and the Insertion 

Axis is all the way back (nearest the cabinet door).......................................................6.1.17 
The alert 

ZHome Fail

 appears on the control panel display, and the Insertion 

Axis is not all the way back (nearest the cabinet door). ...............................................6.1.18 
The alert 

Not Clear

 appears on the control panel display.........................................6.1.19 

A key on the key pad works intermittently, or completely fails to operate...................6.2.1 
The library tries to insert a tape into a tape drive that is already occupied.................6.2.2 
The Barcode Reader does not read any bar code labels. .................................................6.2.3 
The Barcode Reader does not read bar code labels reliably. ..........................................6.2.4 
When the library reads the barcode labels, it scans the tapes without barcode 
labels repeatedly................................................................................................................6.2.5 
The alert 

Cart Jammed

 appears on the control panel display, and there is no 

cartridge in the Handler's gripper....................................................................................6.2.6 
The alert 

Handler Jammed

 appears on the control panel display, and a 

cartridge is in the gripper. ................................................................................................6.2.7 
The alert 

Handler Jammed

 appears on the control panel display................................6.2.8 

The alert 

Vertcl Axis Jammed

 appears on the control panel display. ......................6.2.9 

The alert 

Not Clear

 appears on the control panel display.........................................6.2.10 

The alert 

Ioport Jammed

 appears on the control panel display................................6.2.11 

The alert 

YClear Fail

 appears on the control panel display. .....................................6.3.1 

The alert 

Crtprs Sensor Fail

 appears on the control panel display. ......................6.3.2 

The alert 

IClear Sensor Fail

 appears on the control panel display. ......................6.3.3 

The alert 

IFull Sensor Fail

 appears on the control panel display. ........................6.3.4 

The alert 

Calibration Failed

 appears on the control panel display. ......................6.3.5 

6-2 Troubleshooting 

501380 Rev. B

 

Summary of Contents for TLS-4000

Page 1: ...The Tape Library ExpertsTM TLS 4000 Technical Service Manual 501380 Rev B...

Page 2: ...tion in whole or in part for any other use or by any other party is prohibited without prior written per mission from Qualstar Corporation Every effort has been made to keep the information contained...

Page 3: ...ce to comply with FCC Rules Use shielded cables when connecting this device to others European Union Directive 89 336 EEC and Standard EN55022 Electromagnetic Compatibility Warning This is a Class A p...

Page 4: ...r 2 9 2 4 3 I O Port Assembly 2 9 2 4 4 Field Replaceable Units FRUs 2 10 3 The Menu System 3 1 3 1 Using the Menu Control Keys 3 1 3 1 1 The MENU Control Key 3 1 3 1 2 The UP and DOWN Control Keys 3...

Page 5: ...ling the Master Security Lock 5 3 5 3 Enabling the Private Menu 5 4 5 3 1 Access 5 4 5 3 2 Setting a Password 5 5 5 3 3 Clearing the Password 5 7 5 4 The Private Menu 5 8 5 4 1 Private CALIBRATE Comma...

Page 6: ...7 61 7 19 Q Link 7 63 7 20 After maintenance Test Procedures 7 65 8 Firmware Updating 8 1 8 1 Firmware Replacement 8 1 8 2 Determining the Installed Hardware and Required Firmware 8 1 8 2 1 Firmware...

Page 7: ...onfiguring the Model Number 9 11 9 2 4 Recalibrating the Unit 9 12 9 2 5 Clearing the Password 9 12 9 3 Barcode Reader 9 12 9 3 1 Required Parts and Tools 9 12 9 3 2 Barcode Reader Installation 9 13 9...

Page 8: ...tion about the SCSI interface or other information outside the scope of this manual please refer to the appropriate documents listed below Subject Document Qualstar Document Number SCSI Command Inform...

Page 9: ...nd Opera tion Manual 1 2 Important Safety Information All of the operating instructions and maintenance procedures in Qualstar manuals must be followed to prevent personal injury or damage to the equi...

Page 10: ...TERY AN EXPLOSION DANGER EXISTS IF THE IC IS INCORRECTLY REPLACED REPLACE THE IC ONLY WITH THE SAME PART NUMBER OR AN EQUIVALENT DESIGNATED BY THE MANUFACTURER DISPOSE OF THE USED IC ACCORDING TO THE...

Page 11: ...pt Std Std Std Std I O port for automated cartridge insertion removal Opt Opt Opt Std Std Std Std Std Magazine carousel rotary positioning of magazines No No Yes No Yes Yes Yes Yes Magazine configurat...

Page 12: ...000 cabinet contains a high performance robotics system for handling data cartridges a drive bay to accommodate the cartridge tape drives at least one car tridge magazine power supplies and printed ci...

Page 13: ...ge of about only one inch All analog infrared optical sensors produce a DC voltage proportional to the strength of the infrared signal at the sensor This signal is measured by the Analog to Digital A...

Page 14: ...purposes during initialization and operation Digital Sensors Door Sensor This sensor detects the condition of the cabinet door open or closed When a door open condition is detected the system stops a...

Page 15: ...ocation before their barcode la bels can be read NOTE The changer automatically moves a cartridge in the I O port slot or an upper Fixed slot to a temporary location where its barcode label can be sca...

Page 16: ...ng steps will allow the changers configuration option to be set to not ex pect a check character 1 Press the MENU key to display the Top Menu 2 Press the ENTER key once to enter the Configuration menu...

Page 17: ...haft Cartridge Magazine Carriage Handler Gripper and Barcode Reader Tape Drives Vertical Y Axis Home Sensor Probe Y Clear Emitter Assy Spring Cup Assy and Plastic Washer Handler Power Supply Executive...

Page 18: ...rousel Carriage Handler Gripper and Barcode Reader Tape Drives Vertical Y Axis Home Sensor Probe Y Clear Emitter Assy Carousel PCBA Executive PCBA Tape Drive Power Supply Power Switch SCSI Cable Conne...

Page 19: ...jor components of the TLS I O Port Assembly The CALL switch is mounted to the front panel and connects to the I O port PCBA All TLS 4000 models use the same type of I O Port Assembly I O Port Slot I O...

Page 20: ...he field by qualified personnel See Chapter 7 for a complete list of FRUs their part numbers and re moval replacement instructions Some FRUs can be added to a unit as an expansion item The instruction...

Page 21: ...tion within the menu structure The control keys are shown in Figure 3 1 CALL ENTER EXIT MENU Control Keys Display I O Port Figure 3 1 TLS 4000 Control Keys 3 1 1 The MENU Control Key Press the MENU ke...

Page 22: ...displayed in all upper case letters pressing ENTER executes the command O Position Handler To Location llllll POSITION When a command is executed only the top line of the menu and the com mand name c...

Page 23: ...sy key can be used together with the UP DOWN or MENU key to perform any one of three special functions MENU Operates the I O port same as pressing the CALL control key Executes the PARK HIGH command T...

Page 24: ...en locked by the system administrator 000019A 0 0 1 9 0 0 Label Side NOTE Attach the barcode label to the cartridge with the numbers at the top as shown The AIT 1 tape cartridge is write protected whe...

Page 25: ...Display If the arrow is positioned next to Operation and then ENTER is pressed a display similar to that shown in Figure 3 5 will be observed The up and down arrows at the right edge of the display i...

Page 26: ...ontain the following items Menu Name A Menu Name is displayed with a single leading bullet an upper lower case name Example and Maintenance Command Name A Command Name is displayed in all upper case l...

Page 27: ...s unsigned and consist of the digits 0 9 and upper case letters A F Leading zeros are always indicated Examples 003F FE10 3 3 2 2 Alpha Numeric Values These values can contain up to 96 different chara...

Page 28: ...or Handler I for I O port P for Private and T for Tape Drive Slot These two digits are used to describe which tape drive or which magazine slot is selected Table 3 2 physical Character Definitions Exa...

Page 29: ...ting the digit 9 it goes to 0 and a carry is added to the more significant digits The opposite effect is true for decrementing This process will auto matically stop at the upper and lower limits of th...

Page 30: ...es with either the UP or the DOWN key First like an alpha numeric value a cartridge location value can be edited one character at a time Alternately the entire cartridge location value can be incremen...

Page 31: ...der Line 1 Line 2 Line 3 Line 4 T Figure 3 6 Top Menu The Configuration menu contains items that may need to be changed when the TLS is installed Once the configuration parameters have been correctly...

Page 32: ...more text is visible by scrolling the display with the DOWN key The top line of an alert is always displayed in upper case let ters and is centered with bullets filling out the line Example Figure 3...

Page 33: ...o exit Up Ex Re Do En Me ddddd Private Private menu access for setting passwords See Section 5 3 This screen blinks M Display Voltage 5V dd ddd 12V dd ddd 3 3V dd ddd d l x LEGEND cartridge location d...

Page 34: ...nly be entered when a host has reserved the unit or elements within the unit The Maintenance menu contains multiple Display items Display items look like the sub menus found in the Configuration and O...

Page 35: ...splayed If an item is set OFF it will not be displayed The logging facility is normally used to analyze com plex SCSI interface or Handler operation problems The logging system is most effectively use...

Page 36: ...frees up log memory space for the data categories that the user wishes to log Refer to the Configuration Advanced Log sec tion in the TLS 4000 Installation and Operation Manual Qualstar document numbe...

Page 37: ...Maintenance Display Status screen is displayed The Display Log Entry menu is the same as the Dis play Log menu except that the Entry and the At items have been added and the CLEAR and UNLOCK commands...

Page 38: ...tor 11 Initiator 12 Initiator 13 Initiator 14 Initiator 15 The Display Prevents Status screen displays the Initiator number host SCSI ID of every host that has issued a Prevent Allow Medium Removal SC...

Page 39: ...ilt and the current time All values are decimal counts of the number of times an event has occurred Displayed values include Aborts This value is the number of times that a Handler movement has been a...

Page 40: ...er has been turned on Resets This value is the number of Executive CPU resets including power on resets and SCSI bus resets S Cmnds This value is the number of SCSI commands received by the TLS X Move...

Page 41: ...power to the Executive PCBA The presence but not the value of the 5V and 3 3V supply is indicated by an LED on the Executive PCBA 4 8 Maintenance Test Inventory Status Screen M Test Inventory Cartrid...

Page 42: ...e control key is pressed and held down and then a second control key is pressed and held down without releasing the first key the blinking asterisk appears next to the second key s abbreviation as men...

Page 43: ...key to select any one of the three test screens The first two test screens display the character set used by the TLS The third test screen checks the operation of all display pixels by turning them a...

Page 44: ...ull ddddd d l x LEGEND cartridge location decimal number alphanumeric character hexadecimal number P Display Locations Location llllll Accessable FALSE Access Valid FALSE Barcodeable FALSE Label Label...

Page 45: ...rlier revision of the software some items may not appear in the menus Also not all menu items appear all the time Some menu items are model dependent 5 1 Introduction The Private menu the root menu fo...

Page 46: ...osed the Door lock is ON and the items in the Configuration Security menu cannot be changed 5 2 2 Master Lock The Master lock provides the maximum system security When the Master lock is ON the TLS co...

Page 47: ...cabinet door 5 3 Enabling the Private Menu NOTE Not all items shown in the menu illustrations appear all the time For example some items like Carousel are model dependent Carousel appears in the Priva...

Page 48: ...nu 5 3 2 Setting a Password Once set a password remains set even if the power is removed from the TLS until it is intentionally cleared removed by executing the Private menu s CLEAR ACCESS command Thr...

Page 49: ...this point repeat steps 3 8 above to display the Private menu 10 The Private menu should now be displayed Private Access Calibration CALIBRATE Carousel Defaults Display A D Display Locations Display P...

Page 50: ...menu Three things happen when a user clears the password Private disappears from the Top Menu Access reappears in the Private menu CLEAR ACCESS shown in Section 5 3 3 disappears from the Private menu...

Page 51: ...y retracted using the Insertion Axis Home Sensor Verify that the Carousel can sense its home position face 1 detent model dependent using the Carousel Position Sensor carousel models only Verify that...

Page 52: ...to execute the CALIBRATE command 5 Follow the instructions that appear on the LCD display remove all cartridges install all empty magazines press the ENTER key Use the DOWN key to read the whole messa...

Page 53: ...se the procedure in section 5 2 to enter the Security menu and disable the Master Security Lock The user can also disable the Inventory Lock while the Security menu is displayed 5 4 4 The Private Cali...

Page 54: ...ue is the threshold for the I O port full sensor s optical detector YCLEAR This value is the threshold for the Inventory Sentry Beam s optical detector This sensor is also known as the Y Clear Sensor...

Page 55: ...ttern Since carousels have either four or six faces the gear guard has indexing slots for each face including a single extra wide indexing slot These slots are sensed by the Carousel Position sensor T...

Page 56: ...the shortest movement will be used No rotation occurs if the Current Stop number is equal to the Demand Stop number Current Pos This value indicates the Carousel s current position in motor steps Tab...

Page 57: ...tems in this menu are used to create custom default data for various menu sys tem items Example 1 The default text used on line 1 of the main display for a TLS 4210 is Qualstar TLS 4210 However an ope...

Page 58: ...s menu can help to reduce some of the problems associated with inflexible host software Both decimal values are editable P Configuration SCSI PostPlaceDly ddddd PrePickRetries ddd The PostPlaceDly val...

Page 59: ...correspond to input voltages ranging from 0 to 5 000 VDC which equates to an input voltage at U1 on the Executive PCBA of 19 61 millivolts per count Input Signals Description 12V The Handler Power Sup...

Page 60: ...em only appears in the menu if the Type menu item is DRIVE The Display Locations menu contains data from the library s internal inventory data base The data in this menu differs from the data found in...

Page 61: ...d status for the selected location is valid On My Side TRUE FALSE Not used on TLS 4xxx models Present TRUE FALSE A TRUE value indicates that a drive holder or other device is present at the selected l...

Page 62: ...t the Carousel is at its home position face 1 Y This value indicates the current vertical position of the Carriage A value of 0 means that the Carriage is at its home position at the bottom of its tra...

Page 63: ...door is locked an optional feature Open A 1 indicates that the front door is closed ScsiDF A 0 indicates that a SCSI HVD differential adapter is installed on the Execu tive PCBA Shunt1 The Shunt1 valu...

Page 64: ...address Type This value indicates the type of communications protocol used by the DriveBay board The current value is 01 Revision This value indicates the revision of the DriveBay firmware and ranges...

Page 65: ...CB Revision Firmware Indicates the current revision of the Executive firmware I2C Address The address of the Executive PCBA on the I2C bus PCB Number The part number of the Executive PCBA PCB Revision...

Page 66: ...trol panel display lights up and shows text no errors are displayed but nothing moves 6 1 4 The Handler moves normally but the control panel display remains dark and shows no text 6 1 5 The Handler mo...

Page 67: ...3 The Barcode Reader does not read bar code labels reliably 6 2 4 When the library reads the barcode labels it scans the tapes without barcode labels repeatedly 6 2 5 The alert Cart Jammed appears on...

Page 68: ...supply module has failed 2 There is a short in the Executive PCBA s 12V circuits 6 1 2 When the power is turned on no motion occurs the control panel display does not light up and the machine is quiet...

Page 69: ...play remains dark and shows no text Possible causes 1 The Control Panel Assembly has failed or the cable to the Executive PCBA is disconnected or damaged 2 The LCD display has failed or the cable is d...

Page 70: ...and the Carriage does not reach the bottom of its vertical travel When the power is turned on the library attempts to drive the carriage to the bottom of the machine then verifies that the Y home sens...

Page 71: ...led 4 The I O port motor has failed 5 The Executive PCBA is damaged 6 1 12 When the power is turned on the alert Ioport Jammed appears on the control panel display and you do hear a whining sound for...

Page 72: ...ss this indicates that the motor is not being driven Possible causes 1 The cable from the Executive PCBA to the Carousel PCBA is damaged or discon nected 2 The Carousel motor cable is damaged or disco...

Page 73: ...t counts the number of stepper motor steps between the slots to verify proper operation Any problem in this process results in this alert If the car ousel turns for a while then stops with this alert...

Page 74: ...indicates that the Sentry Beam also known as the Y Clear is unexpectedly ob structed The Sentry beam is an invisible light beam which travels from an emitter at the bottom of the library to a sensor a...

Page 75: ...upied drive the library will put the tape back where it came from and update the inventory information to show that the drive is occupied 6 2 3 The Barcode Reader does not read any bar code labels The...

Page 76: ...of the barcode reader is not clean 5 The configuration is set to the wrong type of barcode reader 6 The barcode reader has failed 7 The Configuration Advanced Changer LabelCheckChar label check charac...

Page 77: ...type 6 The Handler s gripper solenoid mechanism has malfunctioned 7 The Handler s gripper solenoid is out of adjustment 8 The Handler s gripper spring has failed 9 The calibration data is corrupt and...

Page 78: ...I O Slot 6 The Insertion Axis motor system has malfunctioned 6 2 9 During operation the alert Vertcl Axis Jammed appears on the control panel display This occurs when the carriage attempts to move ver...

Page 79: ...ear Sensor s Inventory Sentry Beam s detector or emitter is dirty or obscured 7 The unit is configured for no I O port but one is installed and it is not positioned all the way against the back stop 8...

Page 80: ...he top cover of the machine or in place of the I O port PCBA Typically libraries with one story of magazines should be set on S and libraries with more than one should be set on T If a library is set...

Page 81: ...in the Private Display A D menu try to maximize the signal Re tighten the screws and retry calibration 6 3 3 During Calibration the alert IClear Sensor Fail appears on the control panel display The I...

Page 82: ...again 2 There is a cartridge in the magazine in the calibration location Remove the car tridge and try again 3 The magazine in the calibration location is not properly seated 4 The Insertion Axis Z ax...

Page 83: ...E MIT DER SERVICE ARBEIT BEGINNEN BENUTZEN SIE DIE TLS NIE WENN DIE TUERE OFFEN IST ODER DIE DECK BZW SEITENPLATTE ENTFERNT SIND 7 1 Introduction Many of the major components in the TLS are available...

Page 84: ...Power Supply 160W 500826 13 6 7 12 7 36 15 Tape Drive Power Supply 40W 500826 02 9 7 13 7 42 20 Tape Drive Power Supply 110W 500826 03 7 7 13 7 42 20 Tape Drive Power Supply 125W 500826 12 8 7 13 7 4...

Page 85: ...e Screwdriver Torque Wrench capable of at least 50 in pounds Small Mirror 5 16 inch Wrench open end box or adjustable Diagonal Wire Cutters Table 7 2 Required Tools The materials listed in Table 7 3 m...

Page 86: ...Removal 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the screws from the front of the Top Panel Figure 7 1A 4 Remove the screws from the back of the Top Panel F...

Page 87: ...ove the screws from the front of the Side Panel Figure 7 1B NOTE The left Side Panel does not have front mounting screws as shown for the right Side Panel in Figure 7 1B 5 For either Side Panel remove...

Page 88: ...move tape cartridges it is referred to as the Changer in all of the TLS menus A Revision B Carriage Assembly must be installed in order to use Sony Tape Drives Also the library must be properly confi...

Page 89: ...dels 7 5 1 Carriage Assembly Removal 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel as described in Section 7 4 1 3 Use a 7 64 inch Allen wrench to remove both socket head C...

Page 90: ...Foot Leadscrew Retaining Screw Figure 7 5 The TLS Cabinet Bottom View 9 Use a 1 8 inch Allen wrench to remove the Leadscrew retaining screw Figure 7 5 then stand the TLS upright on its feet NOTE The T...

Page 91: ...h Bracket ribbon cable out of the way Remove all four Guide Shaft Strike Plate mounting screws then remove both Guide Shaft Strike Plates Figure 7 7 14 Slowly lift the rear Guide Shaft up and out of t...

Page 92: ...Port Full Clear Sensor Cable Guide Shaft Strike Plates Switch Bracket Front Panel Cable Guide Shaft Strike Plate Mounting Screws 4 I O Port Cable Switch Bracket Front Panel Cable Robotics Handler Pow...

Page 93: ...aft from inside the TLS with the other hand 4 Hold the front Guide Shaft about 10 inches above the bottom plate with the left hand Insert the Carriage Assembly into the cabinet and slide the Front Gui...

Page 94: ...ckwise as seen from the top of the TLS until you feel resistance to further rotation This resistance indicates that the Lead screw is fully inserted into the hole in the bottom plate 13 Lay the TLS on...

Page 95: ...eps of this procedure 18 Place the Polyurethane Enclosure Spacer over the Leadscrew mounting hole in the top plate 19 If the Belleville spring washer stack is still inside the Spring Cup go to step 18...

Page 96: ...necessary 25 Manually raise the Carriage Assembly up far enough to expose the ribbon cable connector on the underside Verify that the ejectors on the connector are in the open position 26 Connect the...

Page 97: ...b your thumb and in dex finger together to spread the lubricant evenly on your fingertips 2 Run your thumb and index finger over the length of the Leadscrew several times at different angles to apply...

Page 98: ...o Figure 7 10 1 Remove the Carriage Assembly see Section 7 5 1 for details 2 If the Carriage Assembly is equipped with a Barcode Reader unplug the cable at the BCR connector on the Carriage PCBA 3 Rem...

Page 99: ...diately adjacent to the MOTORY connector Note that the connector is polar ized 5 Plug the Z Axis motor cable into the MOTORZ connector The Z Axis motor moves the gripper mechanism Note that the conne...

Page 100: ...onto the Barcode Reader which makes it interchangeable with the larger 3600 model If a model 3600 Barcode Reader is replaced by a model 3700 or vice versa during this replacement procedure the TLS mus...

Page 101: ...Assembly so that it is approximately in the middle of its vertical range of motion Grasp the Carriage Assembly and gently lift it up or push it down 4 Unplug the Barcode Reader cable from the back of...

Page 102: ...Reconfiguring the TLS for a Different Model Barcode Reader If the type of barcode reader used in the TLS model 3600 or 3700 has changed dur ing the replacement procedure Section 7 7 2 the TLS must be...

Page 103: ...ngeable Tools Required Flat blade Screwdriver Number 2 Phillips Screwdriver Diagonal Wire Cutters Material Required 3 inch x 3 32 inch Cable Ties 7 8 1 Air Filter Removal Replacement DANGER TO PREVENT...

Page 104: ...ace the Air Filter at this time replace the old Air Fil ter with a new one Figure 7 13 then reinstall the Air Filter Clamp IMPORTANT Never try to clean and reuse an old Air Filter When you install a n...

Page 105: ...e a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the Drive Access Hatch counter clockwise and open the hatch NOTE In the next step the nuts on the back of the screws come loose...

Page 106: ...the SCSI Cable from the Executive PCBA Figure 7 16 disconnect it from the tape drives then remove it from the TLS 11 If the TLS has a Serial Port Connector remove the Serial Port Connector s mounting...

Page 107: ...o position in the left side of the cabinet while rotat ing it upright clockwise CAUTION Be sure to observe the position of the power cable coming from the Tape Drive Power Supply on the left side of t...

Page 108: ...ghtly loose b Close the Drive Access Hatch fasten the 1 4 turn fasteners then retighten the mounting screws until they are snug c Try opening and closing the Drive Access Hatch If necessary repeat ste...

Page 109: ...cables See Figure 7 18 5 Unplug the Fan Assembly s power cable from the Executive PCBA at the 12V Fans connector Figure 7 18 NOTE Some styles of Fan Assembly housings have nuts attached to the mounti...

Page 110: ...lier which held the power connector to the Executive PCBA See Figure 7 18 5 Close the Drive Access Hatch then use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the hatch clock...

Page 111: ...et door 3 Remove the Top Panel Section 7 4 1 NOTE If you remove a Side Panel Section 7 4 3 the holes in the side of the TLS frame give easy ac cess to the I O port cable s plug 4 Gently turn the I O p...

Page 112: ...TLS frame 1 Turn off the TLS power and remove the power cord 2 Before installing an I O port assembly look at the front of the assembly to de termine if the Call switch is in the proper position for t...

Page 113: ...connector on the PCBA Figure 7 21 9 Gently press the Call switch button back onto the Call switch 10 If you removed a Side Panel reinstall it Section 7 4 4 11 Recalibrate the TLS See Section 5 3 2 fo...

Page 114: ...Ds cable 6 Remove all five PCBA mounting screws Figure 7 21 7 Lift the I O port PCBA out of the I O port assembly 7 10 2 I O Port PCBA Replacement This procedure assumes that the I O port PCBA was rem...

Page 115: ...Bracket Assembly Front Panel P N 500815 01 4 Tools Required 1 4 inch Hex Nutdriver or Wrench Material Required 3 inch x 3 32 inch Cable Ties Spring Finger Top Mounting Nuts 2 Front Panel Display Lowe...

Page 116: ...nt Panel PCBA Figure 7 23 Nylon Cable Tie Pair Display Cable Switch Bracket Assembly Switch Bracket Front Ribbon Cable Nylon Cable Tie Pair Just above where Display Cable connects to PCBA Nylon Cable...

Page 117: ...isplay Cable Next position a second Nylon Cable Tie over the both cables and attach the cable ties to each other Figure 7 23 10 Tighten the cable ties without crimping the cables until they secure the...

Page 118: ...6 The 4212 and 4222 models Handler Power Supplies are mounted on the left side of the TLS as seen from the front while the 4210 44xx and 46xxx models supplies are mounted on the top of the TLS Tools R...

Page 119: ...Power Cable Connector 500826 13 6 2 Wire Cable Connector 500826 05 2 500826 07 8 Figure 7 24 The Handler Power Supply 4212 and 4222 Models 4 Remove all four protective Screen mounting screws Figure 7...

Page 120: ...move the top panel and read the Handler Power Supply Label located on the power supply See Figure 7 26 The label will read 500826 xx x Make sure that the replacement power supply has the same part num...

Page 121: ...Mounting Screws 6 Rear Service Panel Executive PCBA FRONT Connector IOPORT Connector Figure 7 25 TLS Rear View 501380 Rev B Field Replaceable Units FRUs 7 39...

Page 122: ...2 Wire Cable Connector Power Cable Connector 500826 05 2 Power Cable Connector Screws 2 Yellow Wires Brown Wires 2 Wire Cable Connector Power Cable Connector 500826 09 4 2 Wire Cable Connector Power...

Page 123: ...e and 2 Wire Cable connectors to the Power Supply PCBA Figure 7 26 4 Place the protective Screen on top of the Power Supply then install all four Screen mounting screws Figure 7 26 Make sure that neit...

Page 124: ...ape Drive Power Supply Removal NOTE To determine which model of Tape Drive power supply is installed in the library remove the top and right side panels then read the Tape Drive Power Supply Label loc...

Page 125: ...Power Supplies 6 Remove all four Power Supply mounting screws Figure 7 27 7 Lift the Power Supply out of the TLS 7 13 2 Tape Drive Power Supply Replacement 1 Insert the Power Supply into place in the...

Page 126: ...the Top Panel Section 7 4 2 7 14 Executive PCBA Executive II P N 501137 01 2 Executive III P N 501387 01 3 Executive IV P N 501447 01 5 FRONT IOPORT POWER CARAGE OPTO CAROSL PWRDST SE LVD WADAPT 12V...

Page 127: ...Executive IV PCBA 7 14 1 Executive PCBA Removal Refer to Figure 7 28 or Figure 7 29 Refer to Table 7 4 for a list of the Executive PCBAs board names and their part num bers The Executive PCBAs type c...

Page 128: ...his custom configuration information must be re entered after the new Ex ecutive board is installed Section 7 14 2 1 Turn off the TLS power and remove the power cord 2 Use a number 2 Phillips screwdri...

Page 129: ...ntroduction Executive PCBA FRUs are not configured for any particular TLS model or any spe cific TLS unit at the factory Also since all of a unit s configuration calibration and inventory information...

Page 130: ...ind the mounting nuts on the PCBA Mounting Studs come loose when the nuts are removed 1 Remove all four nuts from the PCBA mounting studs then make sure that all four PCBA spacers are in place on the...

Page 131: ...e is only found on units with a Carousel PWRDST SERIAL Executive II and III PCBA s only Connect this cable so that the stripe on the ribbon cable is on the right side of the SERIAL connector as shown...

Page 132: ...is replaced MAKE SURE THE CABINETDOOR IS OPEN When power is applied to the TLS while the cabinet door is open no TLS motors will operate The configuration information in the new Executive PCBA must be...

Page 133: ...code Reader Label Carriage Assembly Bottom View Barcode Reader Barcode Reader Rear View Carriage Assembly Label Carriage Assembly Label Figure 7 31 Carriage Assembly and Barcode Reader Labels 5 Inspec...

Page 134: ...ring the calibration operation Section 7 14 4 The inventory data is automatically restored when the unit is returned to ser vice However the custom configuration data e g the Carriage revision level m...

Page 135: ...ion 7 4 1 3 Remove the left Side Panel as seen from the front of the TLS Section 7 4 3 4 Use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the Drive Access Hatch counter clock...

Page 136: ...unting screw with a 1 4 inch nutdriver then use a number 2 Phillips screwdriver to remove the PCBA mounting screw Figure 7 34 Remove the remaining PCBA mounting screws the same way 7 Lift the Drive Ba...

Page 137: ...ch clockwise Figure 7 12 6 Replace the left Side Panel Section 7 4 4 7 Replace the Top Panel Section 7 4 2 7 16 Carousel PCBA P N 500617 01 4 This section applies only to libraries with carousels Tool...

Page 138: ...ower Cable from the Carousel PCBA Figure 7 35 NOTE If necessary remove magazines and rotate the carousel slightly by hand to reach each PCBA mounting screw Figure 7 35 4 Use a number 2 Phillips screwd...

Page 139: ...he PCBA Alignment Pin Figure 7 35 4 Align the Carousel PCBA spacers under the PCBA with the PCBA mounting screw holes Figure 7 35 5 Use a Phillips screwdriver to install all 3 PCBA mounting screws the...

Page 140: ...t to damage the Carousel Position Sensor with the Carousel Gear Guard when you remove the Carousel Figure 7 35 7 a For TLS models 4440 and 4480 lift the Carousel up until the Lower Carousel Bearing cl...

Page 141: ...e 7 35 9 For TLS models 4660 and 46120 remove any nylon cable ties that are attached to the motor cable Figure 7 38 REAR VIEW TLS Midplate Carousel Motor Cable Connector Carousel Motor Nylon Cable Tie...

Page 142: ...ble ties that were removed earlier from the motor cable Figure 7 38 CAUTION Be careful not to damage the Carousel Position Sensor with the Carousel Gear Guard when you reinstall the Carousel Figure 7...

Page 143: ...l Adapter PCBA Removal 1 Turn off the TLS power and remove the power cord 2 Use a number 2 Phillips screwdriver to remove all six Rear Service Panel mount ing screws Figure 7 39 then remove the panel...

Page 144: ...the Executive PCBA making sure that the female WADAPT connector is aligned with the male ADAPT connector on the Executive PCBA See Figure 7 40 2 Gently press the HVD Adapter PCBA into place Make sure...

Page 145: ...rd 2 Use a number 2 Phillips screwdriver to remove all six Q Link panels mounting screws Figure 7 41 then move the panel backwards to access the cables 3 Disconnect the AUPWR cable from the POWER conn...

Page 146: ...WER connector on the Q Link PCBA as shown in Figure 7 42 2 Connect the SERIAL ribbon cable to the SERIAL connector on the Q Link PCBA as shown in Figure 7 42 Make sure that the colored edge of the rib...

Page 147: ...d replace the Carriage Assembly PCBA Remove and replace the I O port assembly Remove and reinstall replace the I O port assembly PCBA Remove and replace the Executive PCBA If you have performed mainte...

Page 148: ...ter consulting with Qualstar s Technical Support Department They can be reached at 805 583 7744 or E mail them at support qualstar com Board Name Board P N Firmware Executive I 500657 01 0 700099 Exec...

Page 149: ...part numbers and corresponding firmware part numbers The Executive PCBAs type can be de termined by reading the part number printed on the circuit board For example a board with a PCBA NO 501387 print...

Page 150: ...are Update via the SCSI of Fibre Channel Interface A working SCSI or fibre channel interface to the TLS Medium changer is required To update via the SCSI interface a PC compatible computer running DOS...

Page 151: ...ter than 7 when updating the firmware in a fibre channel environment 5 The upload console program is executed from a Windows command prompt or DOS box The program s command syntax is as follows Upload...

Page 152: ...rade the TLS will perform an internal initialization function followed by a scanning of the TLS inventory 11 The FIRMWARE UPGRADE message will be cleared when the process has com pleted 12 Go to the M...

Page 153: ...oading process 4 Two different screens will appear as the uploading process proceeds See Figure 8 4 and Figure 8 5 5 When the Q Link uploading programming is complete a screen will appear that shows t...

Page 154: ...Figure 8 4 Sample of the Library Firmware Upload Progress Screen Figure 8 5 Sample of the Library Firmware Reprogramming Progress Screen 501380 Rev B Firmware Updating 8 7...

Page 155: ...tor TLS Library RS232 Serial Female DB 9 Connector Signal Name Pin Pin Signal Name Receive Data 2 3 Transmit Data Transmit Data 3 2 Receive Data Ground 5 5 Ground Table 8 4 RS 232 Cable Wiring Require...

Page 156: ...yed in HyperTerminal Select the Configure button to set the communications parameters for a baud rate of 9600 with 8 data bits no parity one stop bit and no flow control See Figure 8 9 Figure 8 8 Prop...

Page 157: ...8 4 4 VT100 Terminal Emulation Use the File Properties Settings dialog tab to configure the application for VT100 terminal emulation You may also consider ASCII Setup parameters to sat isfy your disp...

Page 158: ...Figure 8 10 Settings Screen Under the Properties Menu Figure 8 11 ASCII Setup Screen under Settings Screen 501380 Rev B Firmware Updating 8 11...

Page 159: ...rmware Download xdl The xdl command instructs the library to receive new TLS firmware via an object file on the remote terminal computer using the XMODEM communications protocol If the transmission is...

Page 160: ...00105 represents the code set name and 211 is the Version Ver sion 2 11 in this example A revision letter may follow the code set name NOTE It is very important not to power off the TLS Library while...

Page 161: ...h off and then remove the power cord 2 Remove the six Phillips screws securing the access panel on the rear of the li brary refer to Figure 8 15 Care must be taken to not remove the four screws securi...

Page 162: ...1 Make certain that all pins are fully inserted into the socket 5 Replace the access panel and secure it with the six Phillips screws 6 Connect the power cord and switch the power on 7 Go to the Main...

Page 163: ...Figure 8 15 Care must be taken to not remove the four screws securing the heatsink panels 3 Remove the Flash Memory IC at U4 Part Number is 700105 from the Executive PCBA using a flat blade screwdriv...

Page 164: ...d circuit IC on the Drive Bay board Contact Qualstar Technical Support to obtain the neces sary integrated circuit 1 Remove power from the TLS first turn the power switch off and then remove the power...

Page 165: ...Flash Memory IC from the Drive Bay board see Figure 8 21 using a flat blade screwdriver or equiva lent tool Pry the IC from either end slightly and repeat for the other end Con tinue this procedure un...

Page 166: ...in 1 Located at U2 700111 Pin 1 Located at U3 Figure 8 21 Drive Bay Boards 6X 4X and 2X 4 Install the new Flash Memory IC on the Drive Bay PCBA Note the orientation of pin 1 Make certain that all pins...

Page 167: ...y turning the two 1 4 turn fasteners clockwise On 44xx and 46xx series libraries align the Drive Access Panels three or four model dependent 1 4 turn fasteners with the corresponding receptacles on th...

Page 168: ...TUERE OFFEN IST ODER DIE DECK BZW SEITENPLATTE ENTFERNT SIND 9 1 Introduction This chapter contains installation instructions for each TLS expansion kit To replace an existing FRU Field Replaceable Un...

Page 169: ...p procedure 1 Install the new hardware 2 Enter Update for the password in the Private menu Reconfiguring the TLS model number and recalibrating the TLS are password protected procedures 3 Reconfigure...

Page 170: ...3 4212 Receiver Assembly Mounting Plate 9 2 1 1 1 Removal of Receiver Assembly and Midplate 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the Top Panel and both S...

Page 171: ...4 Midplate mounting screws 7 From the left and right side of the TLS remove the four Midplate mounting screws Figure 9 4 8 From the inside of the TLS the remove two Midplate mounting screws Figure 9 3...

Page 172: ...in the TLS and align it with the six mounting holes in the top of the drive bay sides Figure 9 5 2 With a Phillips screwdriver attach the Midplate to the top of the drive bay sides using the Midplate...

Page 173: ...holes and the remaining length of cable is centered be tween the remaining tie wrap holes as shown in Figure 9 6 7 At the uppermost set of tie wrap holes insert a Nylon Cable Tie through both holes f...

Page 174: ...Carousel Position Sensor Optical Switch Pair CAROSL Cable Connector PCBA Mounting Screws 3 Figure 9 7 Carousel PCBA 9 2 1 1 3 Adding the Carousel Front of TLS Upper Carousel Pivot Upper Carousel Beari...

Page 175: ...vot Support with the mounting screw holes in the TLS then use a number 2 Phillips screwdriver to install all three 10 32 x 1 2 Upper Carousel Pivot Support mounting screws Tighten the screws securely...

Page 176: ...r Assemblies and one more Receptacle Assembly 9 Proceed to Section 9 2 2 of this chapter CAUTION Do not apply power at this time FRONT as seen through the door Carousel Face Receptacle Assembly Mounti...

Page 177: ...is the same as the Section 9 2 1 2 procedure except that this expansion installs six new Receivers and three new Receptacle As semblies 9 2 2 Entering the Update Password CAUTION After installing new...

Page 178: ...complete details about the Configuration menu 3 Press the ENTER key to enter the Configuration Advanced menu 4 Press the ENTER key to enter the Configuration Advanced Changer menu 5 Press the DOWN key...

Page 179: ...ers are listed in Section 9 3 1 Installing a barcode reader is a six step procedure 1 Install the Barcode Reader hardware 2 Enter Update for the password in the Private menu 3 Edit the BCR value in th...

Page 180: ...to replace it properly Barcode Reader Cable Barcode Reader Barcode Reader Mounting Screws Access Hole in rear of Insertion Axis Motor Gripper Assembly Figure 9 12 The TLS 4000 Carriage Assembly Top Vi...

Page 181: ...t it to the cable jack on the rear of the Barcode Reader The cable s connector is keyed but make certain that all pins are engaged 11 Connect the Barcode Reader cable to the BCR connector on the under...

Page 182: ...acters Follow the instructions in the TLS 4000 Installation and Operation manual 501370 to properly configure the LabelCheckChar value 9 3 2 7 Testing the Barcode Reader 1 Turn the TLS power off then...

Page 183: ...nfiguration Advanced Changer menu to its other option YES or NO then repeating this step 17 Press the MENU key then press the EXIT key to exit the menu system 9 4 I O Port An I O port may be added to...

Page 184: ...13 Top View of TLS with Top Panel removed 9 4 2 1 Removing the inventory sentry beam circuit board 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the Top Panel Sec...

Page 185: ...carousel and remove the recep tacle Repeat for the remaining receptacle Save the receptacles and screws in a safe location for possible future use See Figure 9 14 Single Slot Dual Slot Receptacles Re...

Page 186: ...figu ration Handler Mechanics menu See Section 5 1 for details about restricted units 1 Press the MENU key to display the Top Menu The pointer in the left margin of the LCD should be pointing to Confi...

Page 187: ...n Section 5 3 3 to execute the Private menu s CLEAR AC CESS command to remove the password Update and prevent unauthorized access to the Private menu 9 4 2 8 Recalibration Recalibrate the TLS See Sect...

Page 188: ...10 System Interconnect Diagram 501380 Rev B System Interconnect Diagram 10 1...

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