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Safety & Environment Description

EMI / RFI Statements

EMC Class A: CE, FCC, VCCI, BSMI, RCM
Safety: IEEE CB, UL/cUL and TUV

Environmental Standards

RoHS, GreenPC, WEEE

Temperature Range

Operational: 5° to 35°C (41° to 95°F)
Non-Operational: -40° to 60°C (-40° to 140°F)

Humidity Range

Operational: 20% to 80% (Non-Condensing)
Non-Operational: ~ 95% (Non-Condensing)

Acoustic Noise Levels

< 60dB, 25C

Shock

Operational: 5G, 11 ms duration
Non-Operational: 30G, 11ms duration

Vibration

Operational: 0.2G, 5 to 500Hz (sine wave) ;
0.41G, 3-10-200-500Hz (Random) ,
Non-Operational: 1G, 5 to 500Hz (sine wave) ;
2.256G, 5-80-350-500Hz (Random)

Support & Warranty Description

Support

•

24 hour, 7 days a week, 365 days a year e-mail and phone

support (English only)

•

24 hour, 7 days a week, 365 days a year access to PROMISE

support site

•

Firmware and compatibility lists

Warranty

3-year full system limited warranty, optional extended warranty,
on site parts replacement program

5

Promise

Technology

Introduction

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Summary of Contents for VTrak D5000 Series

Page 1: ...VTrak D5000 Series High Availability Storage System Product Manual Version 1 0 2018 PROMISE Technology Inc All Rights Reserved ...

Page 2: ...tents index chapter task lists and numerous cross references to help you find the specific information you are looking for The terms VTrak D5000 or subsystem are used in examples or descriptions throughout this manual to refer to any of the available VTrak D5000 Series models The terms unit or device can refer to any VTrak D5000 Series or VTrak J5000 Series model i Promise Technology About This Ma...

Page 3: ... rack system WebPAM PROe System Configuration on page 51 provides a more detailed description of the various menus used for managing the VTrak D5000 Series and connected VTrak J5000 Series expansion devices Managing with the CLI on page 136 describes using the CLI to manage the VTrak D5000 Series through the network or via serial connection Contacting Technical Support on page 228 includes how to ...

Page 4: ...avoid them Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them Important An Important message calls attention to an essential step or point required to complete a task including things often missed Note A Note provides helpful information such as hints or alternative ways of doing a task iii Promise Technology About This Manual ...

Page 5: ...alling Physical Drives 22 Number of Drives Required 22 Drive Slot Numbering 23 Installing Your Drives 25 2 5 inch Hard Disk Drives 27 Making Management Connections 29 Network management connection 30 Serial management connection 31 Making Data Connections 32 Fiber Optic SFP data path 32 SFP Fiber Optic SAN connections 33 SFP Fiber Optic DAS connections 33 Fibre Channel SAN data path 34 Fibre Chann...

Page 6: ... Logging onto a Subsystem 57 Dashboard 58 Generating a Service Report 59 Creating a Shared Storage Pool 60 Pool List 62 Extending a Storage Pool with JBOD 62 Creating Spare Drive 63 Creating an SSD Cache 65 Creating a Volume 66 Volume List 67 Snapshots 68 Clones 69 Rollbacks 70 LUN Mapping and Masking 71 Adding a LUN Map 71 Editing a LUN Map 72 Deleting a LUN Map 73 Enabling and Disabling LUN Mask...

Page 7: ...Making UPS Settings 92 Managing Initiators 93 Adding a Fibre Channel or iSCSI Initiator 93 Viewing Initiators 94 Deleting an Initiator 94 Managing Network Connections 95 Making Virtual Management Port Settings 95 Making Maintenance Mode Port Settings 96 Managing Fibre Channel Connections 97 Viewing Fibre Channel Node Information 97 Viewing Fibre Channel Port Information 98 Making Fibre Channel Por...

Page 8: ...aging Users 111 Viewing User Information 111 Creating a User 111 Making User Settings 112 Changing User Passwords 113 Deleting a User 113 Setting User Event Subscriptions 114 Viewing Services 115 Email Service 116 Stopping Email Service 116 Restarting Email Service 116 Making Email Settings 117 SLP Service 118 Stopping SLP Service 118 Restarting SLP Service 118 Making SLP Settings 119 Webserver Se...

Page 9: ...ing Redundancy Check 129 Rebuild 130 Starting a Rebuild 130 Restore Factory Default Settings 131 Export User Database 133 Export Service Report 133 Export Configuration Script NAS Configuration NAS Account 134 Import User Database 135 Import Configuration Script NAS Configuration NAS Account 136 Update Firmware 137 Automatic Restart 138 Managing with the CLI 139 Making a Serial Connection 139 Logg...

Page 10: ...red storage pool The storage pool is made up of physical hard disks arranged in a RAID typically RAID5 or RAID6 and further organized as one or more volumes Thin provisioning allows the totally theoretical capacity of the contained volumes to exceed the physical capacity of the hard disks that make up the storage pool In contrast full or fat provisioning does not allow the total capacity of the vo...

Page 11: ...P Fiber Optic 12 D5300fxD 2 2 x 10G SFP Fiber Optic 4 x Fibre Channel 12 D5300fxS 1 2 x 10G SFP Fiber Optic 4 x Fibre Channel 12 D5320xD 2 2 x 10G SFP Fiber Optic 24 2 5 D5320xS 1 2 x 10G SFP Fiber Optic 24 2 5 D5320fxD 2 2 x 10G SFP Fiber Optic 4 x Fibre Channel 24 2 5 D5320fxS 1 2 x 10G SFP Fiber Optic 4 x Fibre Channel 24 2 5 VTrak J5000 Series Models Model Controller Units Interface Number of ...

Page 12: ...nectors per controller for JBOD expansion SSD Cache VTrak D5800 is shipped with a data cache module featuring 4 disk carriers for SSD drives Storage Expansion Cascade up to twelve VTrak J5000 JBOD expansion units VTrak J5000 Series supports 12 16 or 24 drives per device Operational RAID support 0 1 5 6 10 50 60 RAID stripe size 64K 128K 256K 512K 1MB Hot Spare Drives Global Dedicated and Revertibl...

Page 13: ...ions Height Width Depth 88 x 46 7 x 420 mm 3 5 x 17 6 x 16 5 in 88 x 446 7 x 507 mm 3 5 x 17 6 x 19 96 in 131 x 446 7 x 507 mm 5 2 x 17 6 x 19 96 in 174 4 x 446 7 x 507 mm 6 87 x 17 6 x 19 96 in Weight w o drives w drives 16 2 Kg 35 7 lbs 20 5 Kg 45 2 lbs 18 9 Kg 41 7 lbs 26 8 Kg 59 1 lbs 22 3 Kg 50 7 lbs 33 4 Kg 73 6lbs 26 8 Kg 59 1 lbs 43 8 Kg 96 6 lbs 4 Promise Technology VTrak D5000 Series Pro...

Page 14: ...ck Operational 5G 11 ms duration Non Operational 30G 11ms duration Vibration Operational 0 2G 5 to 500Hz sine wave 0 41G 3 10 200 500Hz Random Non Operational 1G 5 to 500Hz sine wave 2 256G 5 80 350 500Hz Random Support Warranty Description Support 24 hour 7 days a week 365 days a year e mail and phone support English only 24 hour 7 days a week 365 days a year access to PROMISE support site Firmwa...

Page 15: ...the VTrak D5000 Series enclosures Front of VTrak D5800 and D5600 VTrak D5800 D5600 enclosures feature handles on each side used to secure the enclosure to an equipment rack Front view of VTrak D5800 Drive carriers Enclosure Power and Status LEDs 6 Promise Technology VTrak D5000 Series Product Manual ...

Page 16: ...Front view of VTrak D5600 Drive carriers Enclosure Power and Status LEDs 7 Promise Technology Introduction ...

Page 17: ...e front of each drive carrier the LED indicators for system monitoring See the illustrations of the front view of each model below VTrak D5320 front view 2 5 drive carriers Drive carrier LEDs Enclosure Power and Status LEDs VTrak D5300 front view Drive carrier LEDs Enclosure Power and Status LEDs HDD drive carriers 8 Promise Technology VTrak D5000 Series Product Manual ...

Page 18: ...SFP ports two SAS Expansion ports for additional drive enclosures and various LED indicators which are described below In some markets a special release of the VTrak D5000 controller includes four Fibre Channel data ports per controller using standard SFP sockets The controllers pictured in this section display the Fibre Channel version Back view of VTrak D5800 Power Socket PSU 2 ON Off switch Pow...

Page 19: ...Back view of VTrak D5600 Power Socket PSU 2 ON Off switch Power Socket PSU 1 ON Off switch Controller 1 Controller 2 10 Promise Technology VTrak D5000 Series Product Manual ...

Page 20: ...nt an RS 232 serial management port using an RJ 11 connector four Fibre Channel data ports per controller using standard SFP sockets two 10 Gb s iSCSI ports SFP ports two SAS Expansion port for additional drive enclosures and various LED indicators which are described below VTrak D5300 and VTrak D5320 rear view PSU ON Off switch PSU 2 Power Socket PSU 1 ON Off switch PSU1 Power Socket Controller 1...

Page 21: ...d workmanship under normal use and service This warranty a applies only to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d is not valid on spare parts This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed b...

Page 22: ...owering up The main sections in Hardware Setup include the following Unpacking Mounting the VTrak enclosure in a rack Installing Physical Drives Making Management Connections Connecting the Power Power on Depending on the details of your order the VTrak D5000 Series enclosure might be shipped with hard drives installed or it might require that you install hard drives The section Installing Physica...

Page 23: ...wing items VTrak D5000 Unit One Quick Start Guide printed Sliding rail assembly for rack mounting DB9 to RJ11 serial data cable Warning The electronic components within the VTrak enclosure are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the VTrak or its subassemblies 14 Promise Technology VTrak D5000 Series ...

Page 24: ... each end of the rail Do not load the rails unless they are installed with screws as instructed The rails available for the PROMISE VTrak unit are designed to safely support that PROMISE VTrak unit when properly installed Additional loading on the rails is at the customer s risk PROMISE Technology Inc cannot guarantee that the mounting rails will support your PROMISE VTrak unit unless you install ...

Page 25: ...r rail slides inside the front rail The rails are composed of two sliding sections and do not require adjusting screws The front left and front right mounting rail ends are labeled Be sure the front rail support is on the bottom facing inward All rail ends front and rear attach at the outside of the rack posts The guide pins at the rail ends align with the holes in the rack posts Use the attaching...

Page 26: ...sts Rail ends attach to the outside of each post 3 Place the VTrak onto the rails At least two persons are required to safely lift the system Lift the VTrak itself Do not lift the system by its brackets Warning Two persons are needed to safely place the unit onto the rails DO NOT lift the unit by the handles 17 Promise Technology Hardware Setup ...

Page 27: ...mount outside the rack post Mounting rails mount outside the rack post System installed in rack Vertical rack post Secure to rack 4 Secure the enclosure to the rack Use screws and nuts to lock the unit in to place in the rack 18 Promise Technology VTrak D5000 Series ...

Page 28: ...ack rails at the same height on in the right and left rack position Choose the mounting holes accordingly for your rack system Consult the documentation for your rack if you are unsure which holes to use Note that three holes are required on each front post the uppermost of the three to be used for the nuts to anchor the enclosure to the rack posts Notice that each end of the sliding rails have a ...

Page 29: ...square holes on the rack post b Press the spring lock on the other end of the rail and insert the studs into the selected mounting hole on the rack post If necessary extend the rail to reach the post c Use the rail screws to anchor the rack rail to the post d Make sure the rack rail is aligned secure stable and in the correct place e Perform steps a through c above for the other rail f Make sure t...

Page 30: ...ont of the enclosure to secure it to the rack posts 3 Secure the enclosure to the rack Use screws to lock the unit in to place in the rack Use the attaching screws that came with the mounting hardware 21 Promise Technology Hardware Setup ...

Page 31: ...e PROMISE http www promise com support Number of Drives Required The table below shows the number of drives required for each RAID level Level Number of Drives Level Number of Drives RAID 0 1 or more RAID 6 4 to 32 RAID 1 2 only RAID 10 4 or more RAID 5 3 to 32 RAID 50 6 or more RAID 60 8 or more Must be an even number of drives Caution The VTrak D5000 Series supports disk drive hot swapping To av...

Page 32: ...t in the enclosure The diagrams below shows how drive slots are numbered Slot numbering is reflected in the WebPAM PROe and CLI user interfaces Be sure to install all of the drive carriers into the VTrak D5000 enclosure to ensure proper airflow even if you do not populate all the carriers with physical drives 23 Promise Technology Hardware Setup ...

Page 33: ...Drive slot numbering on VTrak D5300 Drive slot numbering on VTrak D5320 24 Promise Technology VTrak D5000 Series ...

Page 34: ...age to install drives in the VTrak D5300 VTrak D5600 and VTrak D5800 Cautions Swing open the drive carrier handle before you insert the drive carrier into the enclosure To avoid hand contact with an electrical hazard remove only one drive carrier a time Important SATA drives require a SAS to SATA adapter available from PROMISE Technology at http www promise com SAS drives do not require adapters 2...

Page 35: ... adapter mounting screws go through the bottom of the carrier 3 5 inch drive mounting screws go through the sides of the carrier 6 Insert the screws through the proper holes in the carrier and into the drive or adapter Use the screws supplied with the shipment or the SAS to SATA adapter Install four screws per drive Install two screws per adapter Snug each screw Be careful not to over tighten 7 Wi...

Page 36: ... mechanism to remove the carrier from the drive bay works exactly the same as the 3 5 carriers except they are positioned vertically rather than horizontally Caution Swing open the drive carrier handle before you insert the drive carrier into the enclosure 1 Press the drive carrier release button The handle springs open 2 Grasp the handle and gently pull the empty drive carrier out of the enclosur...

Page 37: ...the screws through the proper holes in the carrier and into the drive or adapter Install four screws per drive Snug each screw Be careful not to over tighten 6 With the drive carrier handle in open position gently slide the drive carrier into the enclosure The drive carrier should be oriented so the the top of the 2 5 HDD is on the right and the bottom of the HDD is on the left The LED indicators ...

Page 38: ...nection Network and Serial connection For the initial setup it is necessary to establish the network management connection use the MGMT 1 port on both controllers for system management The VTrak D5000 Series also features a Serial management port for system management using a terminal emulation program and the VTrak D5000 Command Line Interface CLI The hardware connections for both methods are des...

Page 39: ...of an Ethernet cable to the same network switch and attach the other end to the MGMT 1 port on controller 1 3 If the subsystem is dual controller connect one end of an Ethernet cable to the same network switch and attach the other end to the MGMT 1 on controller 2 Note The RJ 45 network management ports on a VTrak D5000 Series subsystem share the same Virtual IP address The default Virtual IP addr...

Page 40: ...to access the VTrak Command Line Interface CLI to set up a network connection The VTrak package includes one RJ11 to DB9 serial data cable for each controller To set up a serial cable connection 1 Attach the RJ 11 end of the serial data cable to the RJ 11 serial connector on one of the RAID controllers 2 Attach the DB9 end of the serial data cable to a serial port on the host PC or server 31 Promi...

Page 41: ... every SFP port in the connection subsystem switch HBA An SFP switch not required for direct attached connection Fiber Optic cabling LC LC 62 5 125μm MMF Making Data Connections Each VTrak D5000 controller supports two Fiber Optic SFP 10G connections for data Controllers available in some markets also support four Fibre Channel connections up to 16G Follow the instructions below for the type of da...

Page 42: ...ic cables between the Fiber Optic port on the VTrak D5000 controller and a Fiber Optic port on a SFP switch If you have multiple VTrak D5000 subsystems host PCs or servers repeat the steps as required SFP Fiber Optic DAS connections For the Fiber Optic Direct Attached Storage 1 Connect Fiber Optic cable to the Fiber Optic port on the host PC or server 2 Connect the other end of the Fiber Optic cab...

Page 43: ...ibre Channel connection in each host PC or server An SFP transceiver for every SFP Fibre Channel port in the connection subsystem switch HBA A Fiber Channel switch not required for direct attached connection Fiber Optic cabling Important For a list of tested HBAs switches and SFP transceivers download the latest compatibility list from PROMISE support http www promise com support 34 Promise Techno...

Page 44: ...ts in both host PCs or servers and the ports on a Fibre Channel network switch 2 Connect Fiber Optic cables between the Fibre Channel port on the VTrak D5000 controllers and a Fibre Channel port on a Fibre Channel switch or Fibre Channel capable switch SFP If you have multiple VTrak D5000 subsystems host PCs or servers repeat the steps as required 35 Promise Technology Hardware Setup ...

Page 45: ...k D5000 controllers It is recommended to use two Fibre Channel connections from the host computer to the VTrak D5000 so that there is a physical path from the host to each of the VTrak D5000 s controller s This improves performance and provides redundancy Fiber Channel DAS data path The Fibre Channel data network for the VTrak D5000 controllers requires the following items A Fibre Channel connecti...

Page 46: ... unit 3 Connect the SAS data port 2 on left I O module of the first VTrak J5000 unit to the SAS data port 1 on the left I O module of the second VTrak J5000 unit 4 Connect the SAS data port 2 on right I O module of the first VTrak J5000 unit to the SAS data port 1 on the right I O module of the second VTrak J5000 unit 5 Connect any remaining VTrak J5000 units in the same manner Keep in mind the fo...

Page 47: ...VTrak D5600 with VTrak J5600 JBOD expansion connections VTrak D5600 VTrak J5600 VTrak J5600 SAS Port 2 JBOD Expansion only SAS Port 1 SSD cache only 38 Promise Technology VTrak D5000 Series ...

Page 48: ...SSD drives in all four disk carriers Go to www promise com for a list of compatible SSD drives 1 Connect the left most SAS port on the data cache module to the left most SAS port on the left controller 2 Connect the right most SAS port on the data cache module to the left most SAS port on the right controller Important Notice for VTrak D5800 In order to use the optional SSD data cache it is necess...

Page 49: ...e equipped with two power supplies for each unit All VTrak models feature an ON OFF switch on the power supply unit PSU Connect both power supplies to a suitable power source The 2U VTrak D5300 D5320 will power on when the power switch on each power supply is in the On position See illustration below The 3U VTrak D5600 and 4U VTrak D5800 have a power button on the front used to power on the subsys...

Page 50: ...itch on each power supply is in the On position Note that this will power on the VTrak D5300 and VTrak D5320 To power on the VTrak D5600 or VTrak D5800 subsystem first switch on the power supplies in the back of the unit then press the power button on the front left bracket facing see illustration below Observe the LEDs on the right front bracket facing Important If you have a SAN DAS or Cascade w...

Page 51: ...continuously Controller Activity LED flashes Green when there is controller activity System Heartbeat LED blinks Green once per second for five seconds then goes dark for ten secondes then repeats the same pattern Also on the front panel there are two LEDs on each drive carrier These report the presence of power and a physical drive and the current condition of the drive See table on next page for...

Page 52: ...l Normal Normal Unit is up controller is present and running at least one FC cable is connected and a link is established Blinking Green Normal Flashing Green Activity Amber Problem Critical Red Failure Offline Check the LEDs on the back of the VTrak enclosure controllers and PSUs Blinks green once per second for two seconds for dual controller enclosure blinks every four seconds for single contro...

Page 53: ...ns the physical drive either belongs to an array or it is assigned as a spare drive The VTrak spins up hard disk drives sequentially to minimize power draw during start up After a few moments The Power Activity LED displays blue when a physical drive is present The Drive Status LED displays green when the physical drive is configured as a member of a disk array or as a spare When the physical driv...

Page 54: ...800 Power Supply LEDs The LEDs on the rear panel of the VTrak D5600 and VTrak D5800 include a single status LED on each power supply These PSU status LED will light green to indicate normal operation A red LED indicates a problem or unit failure 45 Promise Technology Hardware Setup ...

Page 55: ... supply is switched off Fault This indicates the overall health status of the power supply When the power supply is functioning normally and no problems are detected it will be off If a problem with the power supply is detected it light amber Note that this LED blinks once when the power supply is switched on then remains off unless there is a problem AC This indicates that input power is present ...

Page 56: ...up is finished and the VTrak D5000 subsystem is functioning normally Controller status LEDs display green continuously Ethernet LEDs display green or flash depending on your network connection The FC SAS and Expansion LEDs display green or flash during port activity See table on next page for complete description of controller LEDs 47 Promise Technology Hardware Setup ...

Page 57: ...green light indicates the controller is operational This will blink green when using the controller locator feature A blinking amber light indicates a problem Steady red light indicates controller failure A flashing red light means the controller is in Maintenance Mode offline while in Maintenance Mode Dirty Cache Lights steady amber if cache is dirty meaning that the controller memory cache conta...

Page 58: ...16 Gbps Link Up ACT Green LED 16 Gbps On Flash Flash in sequence Off Off On Flash when active Green LED 8 Gbps Off On Flash when active Off Green LED 4 Gbps On Flash when active Off Off All Fibre Channel port LED indicators will be dark when the system is powered off If all three indicators for a port flash simultaneously then there is no SFP transceiver installed or the wrong type of transceiver ...

Page 59: ...ds are affected To reset the Administrator s default password 1 Verify that the VTrak has fully booted 2 For one of the RAID controllers locate the password reset switch See illustration below 3 Insert a pin or a straightened paper clip into the opening and momentarily depress password reset switch You only need to press the reset switch on one RAID controller The next time the Administrator logs ...

Page 60: ...proximately the same order the links for the menus appear in the WebPAM PROe user interface The menus submenus and other configuration information includes the following Logging into WebPAM PROe Viewing the Storage Network Dashboard Creating a Shared Storage Pool Creating a Volume 51 Promise Technology Management with WebPAM PROe ...

Page 61: ...k D5000 has an IP address 10 0 0 1 your entry looks like this https 10 0 0 1 3 When the login screen appears Type administrator in the User Name field Type password in the Password field Click the Login button The User Name and Password are case sensitive 4 Optional Choose a display language from the drop down menu WebPAM PROe displays in English and Simplified Chinese 5 Click the Login button Aft...

Page 62: ... change the display language 1 Click Logout at the top right corner of the screen The Login screen appears 2 Click the Language drop down menu and highlight the language you prefer Login language selection menu 3 Reenter your user name and password 4 Click the Login button WebPAM PROe opens in the language you chose 53 Promise Technology Management with WebPAM PROe ...

Page 63: ...in bottom left corner of WebPAM PROe window Displays other PROMISE RAID systems on your network Enables direct login to other PROMISE RAID systems The main information and configuration menus are as follows Dashboard tab Subsystem Health quick summary Capacity Utilization summary Performance graphic summary Pool tab Create New Pool button Setup Wizard Pool List including Extend or Delete existing ...

Page 64: ... configuration FC Management Information and configuration for FC including Node Port Statistics Logged in devices Devices on fabric SFP iSCSI Management Information and configuration for iSCSI including Target Port Session Portal iSNS Trunk Chap Logged in devices Administration tab Events Management User Service Performance Monitor Image Version Firmware Update Background Activity Restore Factory...

Page 65: ...browser window Click the Logout icon in the upper right corner of the GUI Clicking Logout brings you back to the Login Screen After logging out you must enter your user name and password in order to log in again Web PAM PROe Main menu Dashboard 56 Promise Technology VTrak D5000 Series ...

Page 66: ...of the WebPAM PROe window Logging onto a Subsystem To log onto a subsystem in the list click on the IP address of that subsystem Caution The new subsystem displays in the same browser tab Click your browser s back button to return to the original subsystem Discovery menu in Main menu 57 Promise Technology Management with WebPAM PROe ...

Page 67: ... performance and network bandwidth used Capacity Utilization A graph and numerical list of total available storage capacity used capacity size of existing volumes storage used for snapshots and free capacity Performance A graphic summary of Bandwidth in MB s and I Os per second 58 Promise Technology VTrak D5000 Series ...

Page 68: ...e next to the Events Alarm icon It looks like a download icon Information for the report is gathered and compiled This action takes up to a few minutes depending on the report size of your RAID system 2 In the Save File dialog click the Save button The report saves to your Host PC as a compressed HTML file 3 Double click the downloaded file to decompress it 4 Double click the report to open it in ...

Page 69: ...Since the device is not yet configured there will be little information in the Dashboard The Dashboard is described in a later section once there is meaningful information to present To begin setting up the pool you can click on the link in the middle of the menu Storage is not configured Click here to create one or click on the Pool menu icon in the left panel then click the Create Pool button Da...

Page 70: ...ion Type a name used for the pool then choose the remaining parameters Media Type HDD or SSD RAID Level RAID0 1 5 6 10 50 and 60 Stripe Size 64 KB 128 KB 256 KB 512 KB and 1 MB Sector Size 512 B 1 KB 2 KB and 4 KB Preferred Controller Click on the Submit button to create the pool Choose drives for new pool 61 Promise Technology Management with WebPAM PROe ...

Page 71: ...a pop up menu Type confirm and click the Confirm button to remove the pool The drives in that pool revert to unassigned available status Extending a Storage Pool with JBOD A storage pool can be extended if there are physical disks available in the original enclosure or in a VTrak J5000 JBOD connected via SAS cable to the VTrak D5000 head unit If you plan to expand capacity using JBODs it is necess...

Page 72: ... and click Create a Spare Drive Click to select an available hard disk the selected disk become darker in color to indicate selection Change the following spare drive options as desired Revertible reverts back to spare drive status after RAID is repaired or restored Type Global available for any pool on the system or Dedicated assigned to specific pool Media HDD or SSD must be same as pool Click o...

Page 73: ...l to view information about a spare drive To delete a spare drive select it in the list and click on the Delete button You will need to confirm that you want to delete the spare drive in a pop up menu Type confirm and click the Confirm button to remove the spare drive The drive status reverts to an unassigned available drive View spare drives 64 Promise Technology VTrak D5000 Series ...

Page 74: ...D is needed no mirroring for the read cache SSD caching greatly improves read and or write performance of the system To create an SSD cache go to the Pool menu expand the Overview and click on Cache This menu lists any previously created read or write SSD caches Click the Create Cache button Use the Create Cache menu to select SSD drives and create a read or write cache Create SSD Cache 65 Promise...

Page 75: ...olume menu click the Create New Volume button and Create Volume menu appears In the Create Volume menu enter a name for the new volume and click the Enable Thin Provisioning option if you plan to use thin provisioning on this pool Next enter a value for the volume capacity note that you need to specify TB or GB in a separate pull down menu Click on the Submit button to create the new volume This v...

Page 76: ... it To view more detailed information for a volume you can either click the gear icon for the volume and select the Detail option or click on the volume name in the left panel under Overview Use the individual volume menu to link to the Snapshot and Clone menus Volume List Individual volume information 67 Promise Technology Management with WebPAM PROe ...

Page 77: ...ed between the time of the snapshot and the current time Snapshots and clones are a quick and low cost in terms of capacity used means of backing up a volume for the purpose of recovery To create a volume snapshot click on the volume name in the left panel click the Snapshot Clone button you will see the Snapshot Clone list then click the Create Snapshot button In the Create Snapshot menu enter a ...

Page 78: ... that has a clone you must first delete the clone To create a snapshot clone first create the snapshot select it in the Snapshot Clone list click on the Create Clone button In the Create Clone menu enter a name for the clone and click the Submit button Create Clone 69 Promise Technology Management with WebPAM PROe ...

Page 79: ...ion You are required to confirm that you want to rollback using the snapshot in a pop up menu Type confirm and click on the Confirm button to proceed with the rollback Remember any changes in the volume that have occurred since the snapshot will be lost Rollback option 70 Promise Technology VTrak D5000 Series ...

Page 80: ...itiator the initiator must have been previously added to the initiator list See Adding a Fibre Channel or iSCSI Initiator on page 93 To add a LUN map 1 Click the Volume tab 2 Click on LUN Mapping Masking 3 Click the LUN Mapping button See sample menu on next page 4 In the LUN Mapping menu the Initiators appear on the left side with volumes including snapshots and clones on the right Use this menu ...

Page 81: ...e Gear icon and select the Modify option 5 To remove a volume from an initiator click to select a Volume on the left side and use the arrow transfer button to remove the volume from the initiator To add a volume Click the box to select an ID number of existing volumes in the right side and use the arrow transfer button to assign the volume to the preferred initiator 6 Click the Submit button The m...

Page 82: ...d confirm in the field provided and click the Confirm button Enabling and Disabling LUN Masking Disabling LUN masking allows all initiators to access all LUNs in your data storage However disabling LUN masking does not delete existing LUN maps These actions require Administrator or Super User privileges To enable or disable LUN masking 1 Click the Volume tab 2 Click on LUN Mapping Masking 3 Click ...

Page 83: ...r make configuration changes according to the privilege level configured for the user Only Super user level management users can add remove or modify users Note that the Administrator has Super user level privilege Management User list 74 Promise Technology VTrak D5000 Series ...

Page 84: ...mode To make maintenance mode settings 1 Click the Device tab 2 Click the Network Management tab 3 Click the Management Portal tab 4 For maintenance mode use the Static IP settings Important Static IP settings are used when the controller is in maintenance mode Management Portal 75 Promise Technology Management with WebPAM PROe ...

Page 85: ...heck to disable this User account 7 Click the Submit button The user is added to the list User Privileges Level Meaning View Allows the user to See all status and settings but not to make any changes Maintenance Allows the user to perform maintenance tasks including Media Patrol and Redundancy Check Power Allows the user to create but not delete pools and volumes change RAID levels change stripe s...

Page 86: ...Settings dialog box enter a new Display Name or User Email address Choose a new Privilege level from the drop down menu 5 Click the Save button Changing User Passwords This action requires Administrator or Super User privileges To change a user s password 1 Click the Administration tab 2 Click the Management User tab 3 In the Management User menu choose the user and click the Change Password butto...

Page 87: ...e User list click the Gear icon for the user to configure and choose the Event Subscription option 3 Make settings changes as required For the Enable Event Notification box check to enable for this user uncheck to disable Click to change the priority options for each category of event 4 Click the Submit button Note The Administrator account cannot be deleted and the privilege level cannot be chang...

Page 88: ...ion To view subsystem information click the Device menu tab The list of subsystems and host controllers is displayed in Device Overview Subsystem information includes Alias if assigned Model WWN World Wide Name Serial number Redundancy status Redundancy Type System date and time Time Zone Vendor Device Overview 79 Promise Technology Management with WebPAM PROe ...

Page 89: ...y to option Subsystem Controller 1 or Controller 2 5 Click the Restart button 6 Type the word confirm in the field provided 7 Click the Confirm button When the controller shuts down your WebPAM PROe connection is lost 8 Wait at least two minutes 9 In your browser click Logout in the WebPAM PROe Header then log in again If you cannot log in immediately wait 30 seconds and try again 80 Promise Techn...

Page 90: ...ld provided 7 Click the Confirm button When the controller shuts down your WebPAM PROe connection is lost Important If your RAID subsystem manages JBOD expansion units you must follow the proper startup procedure Restarting the Subsystem after a Shutdown To start the RAID subsystem 1 Press the Power button on the front left side of the device being restarted 2 Wait at least two minutes 3 Open your...

Page 91: ...e used to check status of the subsystem and its components Choose the Front View Back View and Internal View click button in Back View menu Hover the cursor over different components to see a summary of the status for that component Device Front View 82 Promise Technology VTrak D5000 Series ...

Page 92: ...Device Back View Hover the cursor over a component to see a status summary Click this to see internal view Device Internal View 83 Promise Technology Management with WebPAM PROe ...

Page 93: ...t Fan Speed and Healthy Threshold Temperature Sensors for Controllers PSUs and Backplane include Location Status and current Temperature and Healthy Threshold Voltage Sensors for Controllers and PSUs including Sensor Type Current Voltage and Healthy Threshold Locating an Enclosure To locate an enclosure 1 Click the Device tab 2 Click the Component List icon 3 Click the Enclosure you want then clic...

Page 94: ...isk stops rotation Coercion Check the box to enable or uncheck to disable Coercion Method Choose a method from the drop down menu GBTruncate 10GBTruncate GrpRounding TableRounding Write Back Cache Flush Interval Enter a value into the field 1 to 12 seconds Enclosure Polling Interval Enter a value into the field 15 to 255 seconds Adaptive Writeback Cache Check the box to enable or uncheck to disabl...

Page 95: ...us SCSI Protocol Supported Part Number Hardware Revision Cache Usage Percentage Host Cache Flushing Boot Loader Build Date Firmware Build Date Software Build Date Viewing Controller Information To view controller information 1 Click the Device tab 2 Click the Component List icon 3 Click the controller you want then click the View button Basic controller information includes 86 Promise Technology V...

Page 96: ...head cache Power Saving Idle Time Power Saving Stopped Time SSD Trim Support Slot 1 Memory Size Slot 2 Memory Size Slot 3 Memory Size Slot 4 Memory Size M 2 Device Size 1 M 2 Device Size 2 ALUA Flash Type NVRAM Type Preferred Cache Line Size Coercion Method SMART Polling Interval Enclosure Polling Interval Forced Read Ahead Power Saving Standby Time Cache Line Size Pseudo Device Type Items with an...

Page 97: ...f you disable the buzzer it is disabled for all events To stop the buzzer from sounding you can use either the Mute Alarm button located on the front of the subsystem hardware or follow the instructions below Silencing the Buzzer To silence the buzzer you can press the Mute Alarm button on the front of the VTrak enclosure hardware located on the left side under the power button and USB ports Or cl...

Page 98: ...ormation includes Physical Drive ID ID number of the physical drive Operational Status OK is normal Stale PFA Dead Model Number Make and model of the drive Drive Interface Type SATA or SAS Location Enclosure number and slot number Configuration Status Pool number or spare number Physical Capacity Total capacity in TB Managing Physical Drives 89 Promise Technology Management with WebPAM PROe ...

Page 99: ...4 Check the boxes to enable uncheck to disable For SATA drives Enable Write Cache Enable Read Look Ahead Cache DMA Mode use pull down menu to select option Medium Error Threshold Default is 64 range is 0 4294967294 For SAS drives Enable Write Cache Enable Read Look Ahead Cache Enable Read Cache Medium Error Threshold 5 Click the Save button 90 Promise Technology VTrak D5000 Series ...

Page 100: ...nformation about a specific UPS unit 1 Click the Device tab 2 Click the UPS icon UPS information includes UPS ID Status Model Battery Capacity Backup capacity expressed as a percentage Run Time Remaining 91 Promise Technology Management with WebPAM PROe ...

Page 101: ...alues into the Threshold fields Running Time Remaining Threshold Actual time below this value resets adaptive writeback cache to writethrough Default is 5 minutes range is 3 20 minutes For UPS units with network cards type the IP addresses or DNS names in fields UPS 1 and UPS 2 See Note 2 5 Press Submit to save your settings Note 1 VTrak D5000 supports multiple UPS units using network or USB conne...

Page 102: ...ick the Device tab 2 Click the Initiator icon 3 Click the Add Initiator button 4 Choose the network Type FC or iSCSI 5 Input the initiator name in the fields provided A Fibre Channel initiator name is the World Wide Port Name of the initiator composed of a series of eight two digit hexadecimal numbers The iSCSI initiator name is composed of a single text string 6 Click the Submit button The initia...

Page 103: ...d from VTrak D5000 s initiator list Viewing Initiators The VTrak D5000 s initiator list displays initiators available for mapping to a LUN or logical drive You must add initiators to the VTrak D5000 s initiator list to make them available for mapping to a LUN To view a list of initiators 1 Click the Device tab 2 Click the Initiator icon The list of initiators appears Initiator information includes...

Page 104: ...log in again To make virtual management port settings 1 Click the Device tab 2 Click the Network Management tab 3 Under Floating IP click on the gear icon and choose the Modify option 4 In the new menu make the following settings are needed Check the Enable DHCP box to enable a DHCP server to make your network settings DHCP is currently supported in IPv4 only Note that you will have the option to ...

Page 105: ... Modify option 4 In the new menu make the following settings are needed Check the Enable DHCP box to enable a DHCP server to make your network settings DHCP is currently supported in IPv4 only Note that you will have the option to enable Auto DNS For manual network settings type the RAID subsystem s IP address subnet mask and gateway IP address into the fields provided You can choose to Enable Phy...

Page 106: ...o view Fibre Channel node information 1 Click the Device tab 2 Click the FC Management tab 3 Click the Node tab Node information includes Worldwide Node Name WWNN Maximum Frame Size Supported Fibre Channel Class Supported Speed 97 Promise Technology Management with WebPAM PROe ...

Page 107: ...icon in the list of FC ports and select the View option Port information includes Controller ID Link Status Topology Alias WWNN World Wide Node Name Fabric WWPN Current Speed Configured Link Speed Hard ALPA Port ID Identifier hexadecimal WWPN Worldwide Port Name Number Of Current Aliases Fabric WWNN Link Type Configured Topology 98 Promise Technology VTrak D5000 Series ...

Page 108: ...to disable Hard ALPA 6 Click the Save button Port Setting Information The examples below show the type of attached topology you achieve based on your connection type and the configured topology you select Example 1 If you connect the VTrak D5000 to a Fibre Channel switch and choose NL Port topology you create a Public Loop attached topology Example 2 If you have a Point to Point attached topology ...

Page 109: ...ices currently logged into the VTrak D5000 The device list includes Fibre Channel ports Fibre Channel switches if attached Fibre Channel initiators To view a list Fibre Channel logged in devices 1 Click the Device tab 2 Click the Fibre Channel Management icon 3 Click the Logged In Device tab To add a Fibre Channel initiator in the list select it and click on the Add to Initiator List button This i...

Page 110: ...93 Viewing Fibre Channel SFPs The term SFP refers to Small Form Pluggable transceivers used in Fibre Channel ports The SFPs convert electrical signals to optical signals and send them over the Fibre Channel fabric where another transceiver converts the optical signal back to an electrical signal again To view a list Fibre Channel SFPs 1 Click the Device tab 2 Click the Fibre Channel Management ico...

Page 111: ...h of a solicited data sequence in bytes Data Digest Adds a data digest CRC Header Digest Enables the use of header digest CRC Data PDU in Order Enables placement of data in PDU order Data Sequence in Order Enables placement of data in sequence order Default Time to Wait After a dropped connection the number of seconds to wait before attempting to reconnect Default Time to Retain Number of seconds ...

Page 112: ... Authentication Enable Uni directional CHAP Authentication 6 Click the Save button Viewing a List of iSCSI Sessions To view a list of iSCSI sessions 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the Session tab iSCSI session information includes ID ID number of the session Controller ID Controller 1 or 2 Target Alias Alias of the target Initiator Alias Part of the IQN Portal ID ...

Page 113: ... Click the iSCSI Management icon 3 Click the Session tab 4 Click the iSCSI session you want and click the Delete button 5 Type confirm in the field provided then click the Confirm button Viewing iSCSI iSNS Information To view information about iSNS 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the iSNS tab The information includes IO Portal ID Type Controller Status Server IP Se...

Page 114: ...enable Server Port 1 65535 Server IP IO Portal ID 7 Click the Submit button Viewing a List of iSCSI CHAPs To view a list of iSCSI CHAPs 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the CHAP tab CHAP information includes ID ID number of the CHAP Type Peer or local Peer is one way or uni directional Local is two way or bi directional Name User assigned name of the CHAP 105 Promis...

Page 115: ...i directional Enter a secret of 12 to 16 characters in the Secret field Enter the secret again in the Retype Secret field 6 Click the Submit button The new CHAP is added to the list Deleting iSCSI CHAPs To delete an iSCSI CHAP 1 Click the Device tab 2 Click the iSCSI Management icon 3 Click the CHAP tab 4 Click the CHAP you want then click the Delete button 5 Type CONFIRM into the popup menu and c...

Page 116: ...me in the Name field Enter the current secret in the Current Secret field Enter a new secret of 12 to 16 characters in the Secret field Enter the new secret again in the Retype Secret field 6 Click the Save button Viewing a List of Logged in Devices Logged in devices refers to all iSCSI devices currently logged into the VTrak D5000 The device list includes To view a list of logged in devices 1 Cli...

Page 117: ... started Event Severity Levels Level Description Fatal Non recoverable error or failure has occurred Critical Action is needed now and the implications of the condition are serious Major Action is needed now Minor Action is needed but the condition is not a serious at this time Warning User can decide whether or not action is required Information Information only no action is required 108 Promise ...

Page 118: ...e up and down arrow keys to scroll through the log Choose the page size and event log page you want to view Saving Events This feature saves a plain text file of runtime events to your host PC or server using your browser To save the Events log 1 Click the Administration tab 2 Click the Events icon 3 Click the Save button 4 Follow your browser s procedure to save the event file to the desired loca...

Page 119: ...lick the Management User tab 3 Click the Add New User button 4 In the Add User dialog box enter the information in the fields provided Name This is the user s login name Display Name Password Retype Password User Email Required for event notification Enable this user Check box to enable the user Click to remove check to disable Privilege Use pull down menu to select View Maintenance Power or Super...

Page 120: ... settings of other users and delete disk arrays and logical drives The default administrator account is a Super User Making User Settings This action requires Administrator or a Super User privileges To make user settings 1 Click the Administration tab 2 Click the Management User tab 3 In the User list click the user you want then click the gear icon and select the Modify option 4 Make settings ch...

Page 121: ...ation in the fields provided New Password Retype Password 5 Click the Save button Deleting a User This action requires Administrator or Super User privileges To delete a user 1 Click the Administration tab 2 Click the User Management icon 3 In the User list click the user you want then click the Delete button 4 In the Confirmation box type the word confirm in the field provided and click the Confi...

Page 122: ...ck the Subscription button 4 Make settings changes as required For the Enable Event Notification box check to enable for this user uncheck to disable Click to change the priority options for each category of event 5 Click the Save button Viewing Services This feature displays all software services running on the RAID subsystem To view the list of software services 1 Click the Administration tab 2 ...

Page 123: ...e gear icon for Email service and select the Stop option 4 Click the Confirm button To start the Email service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click the gear icon for Email service and select the Start option Restarting Email Service To restart the Email service 1 Click the Administration tab 2 Click the Service icon 3 Click the gear icon for Email serv...

Page 124: ...cation or the No radio button to disable authentication Authentication Username Required if SMTP authentication is enabled Authentication Password Required if SMTP authentication is enabled Sender From Address The sender s name shown on notification messages Email Subject The subject line of the notification message 5 To enable SSL for the connection to the Email server check the Enable SSL box 6 ...

Page 125: ...RM in the popup menu and click the Confirm button To start the SLP service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click the gear icon for SLP service and choose the Start option Restarting SLP Service To restart the SLP service 1 Click the Administration tab 2 Click the Service icon 3 Click the gear icon for SLP service and select the Restart option 4 Type CON...

Page 126: ...ver service connects the WebPAM PROe interface to the RAID subsystem though your browser Stopping Webserver Service To stop the Webserver service 1 Click the Administration tab 2 Click the Service icon 3 Click the gear icon for Webserver service and select the Stop option 4 Type CONFIRM in the popup menu and click the Confirm button To start the Webserver service after stopping it 1 Click the Admi...

Page 127: ...ervice settings 1 Click the Administration tab 2 Click the Service icon 3 Click the gear icon for SLP service and select the Settings option 4 Make settings changes as required Choose a startup type Automatic default Starts and runs with the subsystem Manual You start the service when you need it Session Time Out Default is 24 minutes 5 Click the Save button 6 Type CONFIRM in the popup menu and cl...

Page 128: ...click the Confirm button To start SSH service after stopping it 1 Click the Administration tab 2 Click the Services icon 3 Click the gear icon for SSH service and select the Start option 4 Type CONFIRM in the popup menu and click the Confirm button Restarting SSH Service To restart SSH service 1 Click the Administration tab 2 Click the Service icon 3 Click the gear icon for SSH service and select ...

Page 129: ...ault is 4 Maximum number is 4 Session Time Out Default is 24 minutes 5 Click the Save button 6 Type CONFIRM in the popup menu and click the Confirm button SSH Public Key Management To change SSH service settings 1 Click the Administration tab 2 Click the Service icon 3 Click the gear icon for SSH service and select the SSH Public Key Management option 4 In the SSH Public Key Management menu make s...

Page 130: ...the background activity affects I O performance View Current Background Activities To view a list of current background activities 1 Click the Administration tab 2 Click the Background Activities tab The list of background appears Currently running activities show a progress bar View Scheduled Background Activities To view a list of scheduled background activities 1 Click the Administration tab 2 ...

Page 131: ...u want to disable 7 Choose a Start Time from the drop down menus The menus have a 24 hour clock 8 Choose a Recurrence Pattern option daily weekly or monthly For the Daily option enter an interval in the Every field For the Weekly option enter an interval in the Every field and choose one or more days of the week For the Monthly option choose Day of the Month option then choose a number from the dr...

Page 132: ...own menus The menus have a 24 hour clock Choose a Recurrence Pattern option daily weekly or monthly For the Daily option enter an interval in the Every field For the Weekly option enter an interval in the Every field and choose one or more days of the week For the Monthly option choose the Day of the Month option or the day of the week option and choose the day from the drop down menu Choose a Sta...

Page 133: ... of currently scheduled background activities appears 4 Click the background activity and click the Settings button 5 Uncheck the Enable This Schedule box to disable this schedule Check the box to enable this schedule 6 Click the Save button Delete a Scheduled Background Activity To change an existing scheduled background activity 1 Click the Administration tab 2 Click the Background Activities ta...

Page 134: ...sing and Resuming Media Patrol To make Media Patrol settings 1 Click the Administration tab 2 Click the Background Activities tab The list of background appears 3 To begin Media Patrol click the Start button To Pause a running Media Patrol click on the Gear icon and select Pause click Resume to continue the Media Patrol To Stop a running Media Patrol click on the Gear icon select Stop Stopping Med...

Page 135: ...the check boxes to select the pools to run Redundancy Checks Note that you can also enable disable Auto Fix and Pause on Error for each pool 4 To begin Redundancy Check on existing pools click the Start button To Pause a Redundancy Check for a pool click on the Gear icon for the pool and select Pause click Resume to continue the Redundancy Check To Stop a running Redundancy Check click on the Gear...

Page 136: ...rive of adequate capacity and the Auto Rebuild function is DISABLED you must replace the failed drive with an unconfigured physical drive then perform a Manual Rebuild Starting a Rebuild Rebuilding a disk pool is only available if the status of a pool has been determined to be degraded or critical 1 Click the Administration tab 2 Click the Background Activities icon The list of background activiti...

Page 137: ... check the boxes beside the settings you want to reset to default value see Factory Default Settings by type table below Note that you have the option to select all firmware or all software settings to factory default or choose each setting to reset individually for both categories 4 Click the Submit button 5 In the Confirmation box type the word confirm in the field provided and click the Confirm...

Page 138: ... FC Settings iSCSI Settings Management Network Settings Physical Drive Settings Subsystem Settings BGA Scheduler Settings Service Settings Web Server Settings SNMP Settings SSH Settings Email Settings NTP Settings User Settings UPS Settings Syslog Settings Time Zone Settings NAS Settings 129 Promise Technology Management with WebPAM PROe ...

Page 139: ...rmation and settings from one VTrak D5000 RAID subsystem export it and then import it to automatically configure your other VTrak D5000 RAID subsystems To export a user database 1 Click the Administration tab 2 Click the Import Export tab 3 Click the Export option 4 Choose User Database radio button in the Type menu 5 Click the Submit button Note The user database file is not designed to be opened...

Page 140: ...00 RAID subsystem To export a user database 1 Click the Administration tab 2 Click the Import Export tab 3 Click the Export option 4 Choose the radio button Configuration Script NAS Configuration or NAS Account in the Type menu 5 Click the Submit button 131 Promise Technology Management with WebPAM PROe ...

Page 141: ...on tab 2 Click the Import Export icon 3 Click the Import option 4 Choose User Database radio button from the Type menu 5 Click the Upload button and navigate to the user database file and click the OK button 6 Click the Next button The system verifies that the file is a valid user database and displays any errors or warnings 7 Click the Submit button to continue 8 In the Confirmation box type the ...

Page 142: ...om one VTrak E5000 RAID subsystem export it and then import it to automatically configure your other VTrak E5000 RAID subsystems To import a configuration script 1 Click the Administration tab 2 Click the Import Export icon 3 Click the Import option 4 Choose radio button Configuration Script NAS Configuration or NAS Account in the Type menu 5 Click the Choose File button and navigate to the config...

Page 143: ...then click the Open button TFTP Server Enter the TFTP Server host name or IP address port number and file name 4 Optional Check the Non disruptive Image Update NDIU box NDIU updates the RAID controllers and I O modules one at a time enabling I O operations continue during the firmware update Updates with this option take a longer period of time to complete Only dual controller models support this ...

Page 144: ... did NOT check the NDIU box the RAID subsystem and JBOD expansion units automatically restart That action temporarily disrupts I O operations and drops your WebPAM PROe connection To reestablish your WebPAM PROe connection 1 Wait no less than two minutes 2 Click Logout in the WebPAM PROe Header then log in again If you cannot log in wait 30 seconds and try again 3 In your browser click Logout in t...

Page 145: ...ed and running Serial port on the VTrak D5000 controller Then do the following actions 1 Change your terminal emulation program settings to match the following specifications Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control none 2 Start your PC s terminal VT100 or ANSI emulation program 3 Press Enter once to launch the CLI 136 Promise Technology VTrak D5000 Series Product Ma...

Page 146: ... prompt type the user name and press Enter The default user name is administrator 2 At the Password prompt type the password and press Enter The default password is password The CLI screen appears 137 Promise Technology Managing with CLI ...

Page 147: ...ies Enable or disable relevant background activities Modify the background task rate for each of the background tasks bgasched View status of all current background activities Enable or disable relevant background activities Modify the background task rate for each of the background tasks buzz View buzzer status enable disable and turn on off buzzer chap View create edit or delete a CHAP record iS...

Page 148: ...n and settings iSCSI host interface product only isns View or edit iSNS information and settings iSCSI host interface product only logout Logout session for the current user lunmap View the LUN mapping and masking table Enable or disable LUN mapping and masking on iSCSI and Fibre Channel host interface product Add delete or modify a LUN mapping and masking entry maintenance Enter or exit maintenan...

Page 149: ...hrough management port pool View or edit pool information Create edit or delete a new or existing pool protocol Protocol settings ptiflash Update system software and firmware through tftp server quota List set cancel or refresh the Quota settings on NAS Share rb View rebuild status and progress Start stop pause or resume a rebuild process rc View redundancy check status and progress Start stop pau...

Page 150: ...d or delete a target entry topology View SAS topology the physical connections and device information For products that support multiple enclosures only transit View transition status and progress Start stop pause or resume a transition process trunk List modify create and delete trunk information and settings iSCSI host interface product only tz View and modify timezone information ups View or mo...

Page 151: ... commands command h That action will display full context sensitive help for the specific command Each command when used alone such as array will display a summary of relevant information If more information is desired the v verbose mode can be used This will provide information for all relevant aspects of that command Usage terminology is as follows square braces depict an optional switch arrow b...

Page 152: ...tery Reconditioning of a battery attempts to fully discharge and then recharge it In addition the battery will be reconditioned automatically once per month a action Which action to perform list Default List information for all batteries or a specific battery unit recondition Recondition a specific battery b battery ID Used to specify which battery in a given enclosure about Usage about Summary Di...

Page 153: ...ed physical drives Options a action Specifies the action to perform list Default List the BBM information clear Clears the BBM list For configured SATA drives only p PdId Specifies the physical drive id For the a list option the default is all physical drives For the a clear option you must specify a physical drive id 144 Promise Technology VTrak D5000 Series Product Manual ...

Page 154: ...ve disable Auto transition means transitioning is initiated on a used revertible spare in the following condition 1 When the rebuild has been completed using the revertible spare and 2 When an unconfigured drive is inserted into the slot of the dead drive which the was part of the array or When a non revertible spare has been inserted or created and is applicable to the array This option affects a...

Page 155: ...ich rebuild will run low 25 medium 50 high 75 low medium high rcrate Redundancy check rate determines the rate at which redundancy check will run low 25 medium 50 high 75 low medium high syncrate Synchronization rate determines the rate at which synchronization will run low 25 medium 50 high 75 low medium high 146 Promise Technology VTrak D5000 Series Product Manual ...

Page 156: ...splays the status of the buzzer and enables disables turns on or turns off the buzzer Options a action Specifies the action to perform list Default List the status of the buzzer enable Enable the buzzer disable Disable the buzzer on Turn on the buzzer off Turn off the buzzer 147 Promise Technology Managing with CLI ...

Page 157: ...record mod Modify an existing CHAP record To change CHAP secret use this operation without specifying s del Delete a CHAP i chap ID Used when viewing modifying or deleting a CHAP record to uniquely identify the CHAP record which to manipulate s option value name Specifies chap name type Specifies chap type Could be local or peer peer A peer CHAP record is one that the initiator must know when logg...

Page 158: ...e a action i clone id d snapshot id n clone name v clone a list clone a add d snapshot id s name clonename clone a mod i clone id s name newclonename clone a del i clone id clone a export i clone id clone a unexport i clone id clone a mount i clone id clone a unmount i clone id 149 Promise Technology Managing with CLI ...

Page 159: ...sed on snapshot mod Modify clone setting del Delete a clone export Export a clone For volume type only unexport Unexport a clone For volume type only mount Mount a clone For nasshare type only unmount Unmount a clone For nasshare type only i clone id Specify clone id d snapshot id S pecify snapshot id s option value name Name to clone accept double bytes f Force delete the clone v Verbose mode Use...

Page 160: ...Examples clone clone a add d 1 s name abc clone a mod i 1 s name abc clone a export i 1 clone a mount i 1 151 Promise Technology Managing with CLI ...

Page 161: ... on the controller i ctrl ID Controller ID that information or settings are for For high availability products controller ID is required when setting alias of controller c ctrl count Controller count Used if the user wants information for multiple controllers s option value Used to specify which settings to change alias A user specified name used to identify a controller It can be up to 47 charact...

Page 162: ...re dual controllers enable disable coercionmethod The method of coercion GBTruncate Truncates the drive to the nearest 1 billion byte boundary 10GBTruncate Truncates the drive to the nearest 10 billion byte boundary GrpRounding Truncates the drive using an intelligent algorithm This allows the maximum amount of usable space while at the same time attempting to keep drives in the same size group th...

Page 163: ...n If BBU or UPS is available the write policy is retained as Writeback otherwise the policy is switched to Writethru disable The write policy of the writeback logical drives are not changed irrespective of the availability of BBU or UPS hostcacheflushing To enable or disable host cache flushing When enabled SYNCHRONIZE CACHE SCSI command from host is supported For high availability products only e...

Page 164: ...f time parks the read write heads Set the time interval in number of minutes Valid values are 0 never 15 30 60 1 hour 1440 24 hours powersavingstandbytime After an HDD has been idle for the set period of time lowers disk rotation speed Set the time interval in number of minutes Valid values are 0 never 15 30 60 1 hour 1440 24 hours powersavingstoppedtime 155 Promise Technology Managing with CLI ...

Page 165: ... action to perform list Default Displays the current system time mod Modifies the current system time d date Used to specifies date in the following format yyyy mm dd where month s range is 1 12 and day s range is 1 31 t time Used to specifies time in the following format hh mm ss where hour s range is 0 23 minute s and seconds range are 0 59 156 Promise Technology VTrak D5000 Series Product Manua...

Page 166: ...ion such as PSU usage PSU power on time Options a action Which action to perform list Display enclosure diagnosis information e enclosure ID Used to specify enclosure ID t diagnose type Used to specify type of diagnosis all Default Display the all enclosure diagnosis information psu Display the PSU Usage Info powerontime Display the enclosure element power on time information 157 Promise Technolog...

Page 167: ...en coupled with the s switch locate Allows the user to locate an enclosure by flashing LEDs e encl id Enclosure ID The default value is 1 if unspecified For list action the default is for all enclosures if unspecified i sensor id IOM Sensor ID For controller temperature warning 1 6 and critical threshold If unsepecified only the IOM sensor 1 4 will be set the IOM sensor 2 3 5 6 will not changed s ...

Page 168: ...4 73 77 For IOM sensor 2 5 81 88 For IOM sensor 3 6 t FRU type Used with action locate to indicate which type of FRU to locate If t is not specified it indicates to locate the enclosure ctrl To locate controller cooling To locate cooling unit It only works with SAS type enclosure psu To locate power supply unit It only works with SAS type enclosure f FRU id Used with action locate and t FRU type o...

Page 169: ...ecified location RAM events are displayed if no location is specified clear Clear events for a specified location i sequence ID Specifies a specific event by its sequence number This is a starting point Requires the a list option You can use the c option c event count Specifies the number of events to retrieve when displaying events v Verbose mode Requires the a list option 160 Promise Technology ...

Page 170: ...Examples event event v event c 200 event a list i 852 c 200 161 Promise Technology Managing with CLI ...

Page 171: ...port System service report file in compressed HTML format nasconfig NAS configuration nasaccount NAS account f file name Specifies the name of the file to be exported x file ext Specifies the type of the file txt Saves service report as a text file html Saves service report as a compressed HTML file default s TFTP server Specifies tftp server s IP or host name p port num The port number of the TFT...

Page 172: ...all All settings allfw All firmware settings allsw Subsystems only All software settings The following are individual Firmware settings bga Background activity settings ctrl Controller settings encl Enclosure settings including temperature thresholds buzzer etc fc fc port settings Fibre Channel host interface product only iscsi iSCSI settings restore operation applies to port and iSNS erase operat...

Page 173: ...dividual Software settings bgasched bga scheduler settings service service startup type settings webserver web server settings snmp snmp settings ssh ssh settings email email settings ntp ntp settings tz Time zone settings user user settings ups ups manager configuration settings syslog syslog settings nas nas settings Only valid when nas feature is enabled 164 Promise Technology VTrak D5000 Serie...

Page 174: ...e Channel port s clear Clear the port statistics t type Specifies what type of information to display or modify node Display Fibre Channel node information port Default Specifies Fibre Channel port as the device type to display or modify information SFP Display port SFP Small Form Factor Pluggable information stats Display port statistics information loggedininitiators Display port logged in initi...

Page 175: ...ts for listing if p is not specified Default to be port 1 for modifying if p is not specified s option value Specifies Fibre Channel settings to change linkspeed Fibre Channel link speed 4gb 4 GB s 8gb 8 GB s 16gb 16 GB s auto Automatic topology Fibre Channel topology method nlport NL Port nport N Port auto Automatic hardalpa Hard Arbitrated Loop Physical Address ALPA 0 255 Value 255 will disable ...

Page 176: ...database file configscript Configuration script nasconfig NAS configuration s TFTP server Specifies tftp server s IP or host name f file name Specifies the name of the file to import p port num The port number of the TFTP server Default is 69 i Get format validation information about imported file only File is not really applied to subsystem yet This option is applicable for userdb file only l Do ...

Page 177: ...on about the current initiator list as well as to add or delete an initiator Options a action Which action to perform list Default Displays the current initiator list add Add an initiator to the list del Delete an initiator from the list i Index 0 2047 Used to specify the index of the initiator For a list option it is the starting index and may be used with c option For other options it is the spe...

Page 178: ...fy the name of the initiator For an iSCSI host interface product the name should be the initiator s iSCSI name e g iqn vendorcompany com For a Fibre Channel host interface product the name should be the initiator s WWPN in hex format e g aa bb cc dd ee ff 11 22 For a SAS host interface product the name should be the initiator s SAS address in hex format e g aa bb cc dd ee ff 11 22 For slot based l...

Page 179: ...mary information about iSCSI status add Add iSCSI portal mod Modify iSCSI settings del Delete iSCSI target portal or session t type Specifies the type of information For list action the default is target if unspecified For modify action the default is global iSCSI setting if the type is unspecified target Specifies iSCSI target as the device type to display add modify or delete information port Sp...

Page 180: ...d iSCSI portal type phy Default vlan trunk s option value Specifies which iSCSI type settings to change The following are for target settings Requires t target and n target id options alias Target alias Can up to 31 characters long containing alphanumeric characters blank spaces and underscores The beginning and ending blank spaces will be discarded headerdigest 32bit CRC for iSCSI headers Enablin...

Page 181: ...itiator to have a CHAP secret to log in Can be configured only when modify a target enable disable The following setting applies to sessions and targets Requires t session and r controller id i session id options or t target and i target id keepalive Keeps an iSCSI session alive For global setting enable omit t and i options disable The following settings apply to ports Requires t port and r contr...

Page 182: ...DHCP on the portal enable disable iptype The IP address type of portal 4 IPv4 6 IPv6 primaryip The primary IP address of portal Use when DHCP is disabled primaryipmask The primary IP mask of portal Use when DHCP is disabled gateway Specify the gateway tcpport Specify the tcp port number porttype The port type used to create portal Only valid for m phy or vlan interface type io mgmt attribute The p...

Page 183: ...type 4 dhcp enable porttype io iscsi a add t portal r 1 p 2 m vlan s iptype 4 dhcp enable vlantag 4 porttype io iscsi a add t portal m trunk s iptype 4 dhcp enable trunkid 0 isns Usage isns a action isns a mod t Type g PortalID s list of settings Summary iSCSI iSNS Information and Settings iSCSI host interface product only 174 Promise Technology VTrak D5000 Series Product Manual ...

Page 184: ...t to iSNS through If t is not specified the default value is Mgmt port portal iSCSI portal For iSCSI host interface product only mgmt Management port For embedded only g portal id Portal ID s option value Used to specify what options to change isns Enable and disable iSNS enable disable serverip iSNS server ip address serverport iSNS server port number The default value is 3205 1 65535 175 Promise...

Page 185: ... p SourceType l LdIdList m LunMap lunmap a del i InitiatorId lunmap a enable lunmap a disable Summary The lunmap command displays information about the current LUN mapping and masking LMM table information and enables you to add modify and delete LMM entries LMM can be enabled or disabled logout Usage logout Summary The logout command is used to logout the current user from the session 176 Promise...

Page 186: ... ID for an initiator based LMM entry For a list option it is the starting index May be used with c option c Count Specifies the number of LMM entries to be listed Only used with a list option t type When used with the a add option this option specifies which kind of initiator to add fc iscsi n Name Specifies the initiator name For iSCSI host interface the name is the initiator s iSCSI name such as...

Page 187: ...p a add i 0 p volume l 0 1 m 0 1 p source type Specifies the source type volume snapshot clone l Source ID list 0 1023 Specifies the source IDs m LUN map list 0 1023 Specifies the LUN mapping values Please check the maximum number of LUNs supported by host OS 178 Promise Technology VTrak D5000 Series Product Manual ...

Page 188: ...ntenance command instructs the selected RAID controller to enter maintenance mode Note To bring the RAID controller out of maintenance mode enter the command shutdown a restart Options a action Which action to perform enter Default Enter maintenance mode i CtrlId Controller id 179 Promise Technology Managing with CLI ...

Page 189: ...ask changes to DHCP and DNS settings can be changed Most often this command will be used during initial setup to either setup a static IP address or to display what DHCP assigned IP address the enclosure is using Options a action Which action to perform list Default Displays a list of IP configurations mod To modify current network settings enable To enable IPv4 IPv6 for portal type To enable IO s...

Page 190: ...n non interactive mode Only valid for disable mod action s option value List the various settings for the MGMT ports and portals These options are comma separated Works only with modify command The following settings apply to portal Requires t portal or t portal m and c controllerr id options ip Specify the primary IP address ipmask Specify the primary subnet mask gateway Specify the gateway dhcp ...

Page 191: ...ich portal type floatingip staticip ioportal ctrl1portalid Default route portal ID on controller1 Valid for defaultroute as ioportal ctrl2portalid Default route portal ID on controller2 Valid for defaultroute as ioportal wol Enable or disable Wake On LAN support enable disable The following settings apply to port Requires t port c controllerr id and p port id options jumboframe Enable or Disable t...

Page 192: ...t enable IO support net a enable t portal f ipv4 net a enable t portal m c 1 f ipv4 net a mod m c 1 s ip 10 0 0 2 net a mod f ipv4 s ip 192 168 1 10 ipmask 255 255 255 0 net a mod t portal s autodns enable wol disable net a mod t port c 1 p 1 s jumboframe enable 183 Promise Technology Managing with CLI ...

Page 193: ...er Options a action Which action to perform list Default Displays NTP information mod Change the settings for NTP test Test time server sync Sync time with time server s option value Used to specify what options to change ntp Enable and disable ntp service enable disable server1 Specific to the time servers server2 server3 t time server Specifies the time server to test Used with a test Returns on...

Page 194: ...ser will never use the u option as they are allowed only to change their password For any user who wants to change its own password it will be first prompted for their old password before inputting their new password For a super management user the u option can be used to change the password of other users When changing the password of another user the old password is not required Maximum password...

Page 195: ...e Whose password to change Current management user is the default t type Specified the user type mgmt Default Change management user password snmp Change snmp user password nas Change nas user password p protocol Specifies the secure protocol type For snmp user only auth Change authentication protocol password priv Change privacy protocol password 186 Promise Technology VTrak D5000 Series Product ...

Page 196: ...formation pcie Usage pcie a list h Summary This command will display PCIE slot information for the controllers Options a action Specifies the action to perform list Default Displays a list of PCIE slot info 187 Promise Technology Managing with CLI ...

Page 197: ...ntrollers disk pools volumes physical drives and ports Options a action Which action to perform list Default Displays the performance statistics start Starts the performance statistics t type Used to specify the device type Used with a list ctrl controller phydrv physical drive port port all Includes all the above options 188 Promise Technology VTrak D5000 Series Product Manual ...

Page 198: ...orm list Default Displays all physical drives in the enclosure their make model number and array they belong to Their status is also shown mod Allows the user to make modifications to the physical drive settings locate Allows the user to flash an LED for physically identifying the location of the drive online Allows the user to force a drive ONLINE from the OFFLINE state It is highly recommended n...

Page 199: ... sata SATA related setting s writecache rlacache dmamode The SATA settings apply to all SATA physical drives sas SAS related setting s writecache rlacache readcache The SAS settings apply to all SAS physical drives all Apply to both SATA and SAS drives where is applicable s option value Used to specifies which physical drive settings to change alias A user specified name used to identify a physica...

Page 200: ...e s enable disable temppollint Drive temperature polling interval in seconds 15 255 If value is 0 polling is disabled For high availability products only mediumerrorthreshold 0 4294967294 Medium error threshold If the threshold is exceeded the physical drive will be marked as dead The default value is 0 indicating that physical drive will not be marked as dead for medium errors 191 Promise Technol...

Page 201: ...a0 udma0 Ultra DMA Mode 0 udma1 Ultra DMA Mode 1 udma2 Ultra DMA Mode 2 udma3 Ultra DMA Mode 3 udma4 Ultra DMA Mode 4 udma5 Ultra DMA Mode 5 udma6 Ultra DMA Mode 6 mdma0 Multi DMA Mode 0 mdma1 Multi DMA Mode 1 mdma2 Multi DMA Mode 2 The following settings are only for SAS drives readcache Applied to SAS drive only Enables or disables read cache on the physical drive s enable disable v Verbose mode...

Page 202: ... p 8 phydrv a online p 8 phydrv a clear p 8 ping Usage ping t PortType l CtrlId p PortId i ipAddr DestinationId d DestinationType Summary Allows the user to ping another network device from the management port or FC port to verify that the device is able to be seen by the enclosure 193 Promise Technology Managing with CLI ...

Page 203: ...t interface product only mgmt Management port For embedded only fc FC port FC host interface product only l CtrlId Controller id It is required when port type is fc p port ID Physical port id Port id is required when port type is fc i IP address DestinationId IP address to ping destination identifier for fc port d Destination Type The type of destination for the ping It is required when port type ...

Page 204: ... in the subsystem Options a action Specifies which action to perform list Default Displays a summary of all or a specific or a specified number of pools mod Modify pool name add Create new Pool by specific drives RAID level and so on del Delete an existing pool expand Expand pool The pool created by external drive can expand only with external drive The pool created by HDD physical drive can expan...

Page 205: ... options are separated by commas name A user specified name used to identify an pool It can be up to 32 characters long containing alpha numeric characters blank spaces and underscores The beginning and ending blank spaces will be discarded Valid for add or mod action raid Used to specify the RAID level of the pool Only valid for add action with physical drive type 0 Striping 1 Mirroring on two dr...

Page 206: ...ed the default 512 will be used Only valid for add action Axle RAID 50 3 to 32 drives per axle RAID 60 4 to 32 drives per axle Valid for add action with physical drive type or expand action on the pool created by physicsl drive with new drives is physical drive too ctrlid Used to specify which controller the pool is preferred for LUN affinity Valid value is 1 or 2 If value is not specified LUN aff...

Page 207: ... raid 5 t pd p 1 3 5 9 pool a add s name MyAxxx t ed p 1 2 pool a mod i 1 s name xxx pool a del i 3 pool a expand i 1 t pd p 1 3 5 10 s axle 4 pool a expand i 2 t ed p 1 2 pool a locate i 1 198 Promise Technology VTrak D5000 Series Product Manual ...

Page 208: ...e flash process should be running at one time Options a action Which action to perform start Default To start the flash process versioninfo To get the version and build information of running images of all controllers or the specified controller t Indicates that TFTP get method is to be used to obtain the file from a TFTP server s servername ipaddress Specifies the hostname or IP address of the TF...

Page 209: ...when controller id is specified If not specified default value is all controllers v Verbose mode Only used with a versioninfo option To show the version and build information of all the flash images of all controllers or the specified controller n Start the flash process image update in NDIU mode This mode is applicable only if the system is in redundant state Default mode of flash is DIU disrupti...

Page 210: ...ress of a running Rebuild Options a action Which action to perform list Default Displays the current active and their status es start Starts a manual rebuild stop Stops a rebuild pause Pauses a rebuild resume Resumes a paused rebuild l Pool ID Specifies which Pool to perform rebuild action on s sequence Num Specifies the sequence number of the physical drive that was marked offline and will used f...

Page 211: ...dundancy Checks and their status start Starts a Redundancy Check stop Stops a Redundancy Check pause Pauses a Redundancy Check resume Resumes a paused Redundancy Check l Pool ID Specifies the Pool ID on which to run redundancy check n Do not fix inconsistent data This option causes Redundancy Check to run without correcting inconsistent data All inconsistency errors are reported p Pause on error T...

Page 212: ...a Spare Check and monitors the status of a running Spare Check Options a action Specifies the action to perform list Default Displays Spare Check status start Starts the Spare Check i Spare ID Specifies the spare ID on which to run Spare Check Valid value range is 0 255 203 Promise Technology Managing with CLI ...

Page 213: ...Examples session session Usage session session h this command Summary This command lists the current active sessions 204 Promise Technology VTrak D5000 Series Product Manual ...

Page 214: ...ed to shutdown or restart a controller or subsystem Options a action Which action to perform shutdown To shutdown the controller or subsystem restart To restart the controller or subsystem i ctrlId Controller ID or subsystem If i is not specified the default value is subsystem 1 Controller 1 2 Controller 2 subsys Subystem 205 Promise Technology Managing with CLI ...

Page 215: ...tatus of S M A R T diagnostic for phydrv drive s enable Enable S M A R T disable Disable S M A R T p PdId Specifies physical drive ID of the destination drive If not specified the destination drive will be all physical drives v Verbose mode Used with a list Summary S M A R T diagnostic for physical drives 206 Promise Technology VTrak D5000 Series Product Manual ...

Page 216: ...are in these assigned pools If a drive is marked offline that was not in one of the assigned pools the dedicated spare will not replace that drive This feature can used for prioritizing pools which may have a greater need to survive disk failures Options a action Specifies the action to perform list Default Displays a list of hot spare drives add Adds new hot spare drives del Deletes a hot spare d...

Page 217: ...ssociated with Drives that are being replaced must be of the same size or smaller r revertible Whether the spare drive is revertible or commited y Revertible n Committed v Verbose mode Used with a list spare is dedicated t type Type of hot spare to manipulate g A global hot spare will replace any drive from a redundant pool of same size or smaller d A dedicated hot spare will only replace drives f...

Page 218: ...Examples spare spare a add p 14 t g spare a del i 0 209 Promise Technology Managing with CLI ...

Page 219: ...atistics count to zero Options a action Specifies the action to perform list Default Displays the statistics clear Resets the statistics count to zero t type Specifies the device type ctrl Controller phydrv Physical drive all All the above options i devId Specifies the device ID Default is the first available device ID c Count Specifies the device count Default is all devices Used with a list 210 ...

Page 220: ...r the specified subsystem mod Modifies subsystem settings lock Locks the subsystem so other users cannot apply changes No changes can be made to subsystem settings by other users until the lock expires or the system is unlocked unlock Clears a subsystem lock chklock Checks the status of the lock s option value Specifies which subsystem settings to change alias A user specified name to identify the...

Page 221: ...only be available when redundancy type is active active The default value is enable if not specified enable disable t number of mins Used with a lock Number of minutes to lock the subsystem Default is 30 minutes r Renew the lock timer Used with a lock and t f Force unlock Only super user has the privilege to do it v Verbose mode Used with a list 212 Promise Technology VTrak D5000 Series Product Ma...

Page 222: ...f software components Options a action Which action to perform list Default Displays all software components start Start a software component stop Stop a software component restart Restart a software component mod Change a component s startup type when system boots add Add trap sink for snmp public key for ssh or recipient for netsend del Delete trap sinks for snmp public key for ssh or recipients...

Page 223: ...e manually started by issuing command s option value Used to specify settings for this component This is used when modifying mod These options are comma separated email settings smtpserver SMTP server IP address or SMTP server name serverport SMTP server port number authentication SMTP server authentication no yes username Username if using SMTP authentication password Password if using SMTP authe...

Page 224: ... name readcommunity6 IPv6 Read community name p option value Used to specify trap sinks for snmp or public key for ssh Multiple p option can be entered with a add option for trap sink trapsinkserver Trap sink IP address or trap sink server name For snmp only trapfilter Trap filter level It implies the level and above For snmp only info warning minor major critical fatal filename Ssh public key fil...

Page 225: ...swmgt a add n ssh p filename key pub server 192 168 1 1 comment root server swmgt a del n ssh i 1 For adding multiple trapsinkserver SNMP swmgt a add n snmp p trapsinkserver 192 168 1 1 trapfilter info p trapsinkserver 192 168 2 1 trapfilter critical 216 Promise Technology VTrak D5000 Series Product Manual ...

Page 226: ...llows the user to check the status of background synchronization Options a action Which action to perform list Default Displays the current active and their status es l Pool ID Specifies which Pool to perform sync action on 217 Promise Technology Managing with CLI ...

Page 227: ...opology the physical connections and devices For products that support multiple enclosures only Options a action Which action to perform list Default Displays topology information v View complete information about topology 218 Promise Technology VTrak D5000 Series Product Manual ...

Page 228: ... revertible dedicated spare to the pool During transition the data on the revertible spare is transferred to the destination drive while IO is going on After transition the destination drive becomes the part of the pool the revertible spare becomes available for later use Options a action Specifies the action to perform list Default Displays the running and paused transitions and their start Start...

Page 229: ...Examples transit transit a start l 0 s 2 p 10 transit a stop l 0 s 2 220 Promise Technology VTrak D5000 Series Product Manual ...

Page 230: ...oller ID of Port masterport Master port of the Trunk Range Port ID slaveport List of ports aggregated in this trunk excluding the master port Range Port ID trunktype trunk type balance_xor Transmits based on XOR formula Source MAC address is XOR d with destination MAC address modula slave count This selects the same slave for each destination MAC address and provides load balancing and fault toler...

Page 231: ...l i 2 active_standby Only one slave in the bond isactive A different slave becomes active if and only if the active slave fails This mode provides fault tolerance porttype The port type used to create trunk io mgmt 222 Promise Technology VTrak D5000 Series Product Manual ...

Page 232: ... for UPS s option value Used to specify what options to change detection Detection mode setting auto Default Whenever a UPS is detected it changes the detection mode to enable enable Monitors UPS UPS Settings changes reports warnings and logs events disable Monitors Serial UPS only ups1 UPS1 IP address or Domain Name ups2 UPS2 IP address or Domain Name rtr Running time remaining threshold in minut...

Page 233: ...Examples ups v ups a mod s ups1 192 168 1 1 rtr 5 224 Promise Technology VTrak D5000 Series Product Manual ...

Page 234: ...ce and View If a password is not specified when the user account is created there will be no password when you log in Maximum password length is 31 characters no spaces For SNMP user only permission READ_ONLY is supported now The minimum length of password is 8 characters Maximum password length is 31 characters no spaces Use the password command to change a password Options a action Which action ...

Page 235: ...ol power Poweruser cannot modify users nor delete configs maintenance Maintenance user can only perform background tasks view View user can only view f Force delete a user s option value name Specifies the user s display full name email Specifies an email address for the user Management user settings status Enable disable this user s account Default is enable SNMP user settings To provide a secure...

Page 236: ... password Retype password auth Specifies the authentication protocol md5 Using MD5 authentication protocol sha Using SHA authentication protocol priv Specifies the privacy protocol Only when authentication is set can this be set des Using CBC DES privacy protocol aes Using CFB AES 128 privacy protocol NAS user settings group Specifies the primary group name which the user belongs to department Use...

Page 237: ...upport PROMISE E Support https support promise com PROMISE web site http www promise com When you contact us please have the following information available Product model and serial number Firmware version A description of the problem situation System configuration information including motherboard and CPU type Please refer to Export Service Report on page 130 to create a service report with the n...

Page 238: ...28 5692 EG Son The Netherlands Technical Support E Support https support promise com Web site http www promise com Austria Technical Support E Support https support promise com Web site http www promise com France Technical Support E Support https support promise com Web site http www promise com Germany Europaplatz 9 44269 Dortmund Germany Technical Support E Support https support promise com Web...

Page 239: ...promise com Luxembourg Technical Support E Support https support promise com Web site http www promise com United Kingdom Technical Support E Support https support promise com Web site http www promise com Taiwan Technical Support E Support https support promise com Web site http www promise com China Room 1108 West Wing Shi Chuang Plaza 22 Information Road Shangdi IT Park Haidian District Beijing...

Page 240: ...t promise com Web site http www promise com Singapore Technical Support E Support https support promise com Web site http www promise com Japan 3F Mura Matsu Bldg 3 8 5 Hongo Bunkyo ku Tokyo 113 0033 Japan Technical Support E Support https support promise com Web site http www promise com 231 Promise Technology Contacting Technical Support ...

Page 241: ...y to products which are new and in cartons on the date of purchase b is not transferable c is valid only when accompanied by a copy of the original purchase invoice d Is not valid on spare parts This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specifications fo...

Page 242: ...to vary the terms of this limited warranty PROMISE s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or superior product b repair the product PROMISE shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of recovering reprogramming or repro...

Page 243: ... Daytime phone number Description of the problem Copy of the original purchase invoice The technician helps you determine whether the product requires repair If the product needs repair the technician issues an RMA Return Merchandise Authorization number Important Obtain an RMA number from Technical Support before you return the product and write the RMA number on the label The RMA number is essen...

Page 244: ...t covered under the Limited Warranty When repairing returned product s PROMISE may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned unit In the event of a replacement the replacement unit is under warranty for the remainder of the original warranty term from purchase date or 30 days whichever is longer PROMISE pays for standard return s...

Page 245: ...236 Promise Technology VTrak D5000 Series Product Manual ...

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