Polycom 8, User Manual

Page: 221 / 434

Chapter 7 - Conference Types
7-11
In addition, an IVR Service may be assigned to the conferences accessed
from the Entry Queue.
Figure 7-1: Conference Access via Entry Queue using Numeric ID and Conference
IVR
As shown in Figure 7-1, one or several dial-in numbers are allocated to an
Entry Queue. In addition, a numeric ID is assigned to each conference and a
conference password and chairperson password may be defined. The dial-in
number (which is usually the same for all participants regardless of the
conference they attend), and the appropriate conference numeric IDs are
communicated to conference participants. When participants dial-in using the
number communicated to them, they connect to the Entry Queue where they
are requested to enter the appropriate conference Numeric ID. According to
this conference ID, participants are routed to the appropriate conference.
When an IVR Service is assigned to the conference, participants are guided to
the conference by voice prompts to use DTMF codes and are requested to
enter the required (conference/chairperson) password. They can also be
prompted for additional information such as their billing code.
Network
Conference1
Numeric ID: 1234
Password: 34567
Conference2
Numeric ID: 1300
Password: 71356
Numeric ID: 1222
92
51
22
2
9251222
92
51
22
2
1234
1234
1300
MCU
IP Network Service
Prefix - 925
IP Endpoint
ISDN/PSTN
Endpoint
ISDN/PSTN
Endpoint