Panasonic KX-TVP50E, Installation Manual

Page: 99 / 368

CUSTOMISING THE SYSTEM
Installation Manual 99
Operator's
Mailbox No.
2-5 Digits
(998)
Callers to Operator 1 are prompted to leave a
message in this mailbox depending upon how the
Busy Coverage or No Answer Coverage modes are
set.
Operator No
Answer Time
10-60 s
(30)
When a call to Operator 1, 2, or 3 is not answered
within the time set, the VPS will offer other options
as defined by the "No Answer Coverage Mode".*
1
[Notes]
• This timer applies to Operator 1, 2, and 3.
• If more than 1 operator is assigned, we
recommend to reduce the time on the "Operator
No Answer Time" to 15 s.
Busy
Coverage
Mode
1. Hold
2. No Answer Coverage
3. Call Waiting
4. Disconnect Message
(Hold)
Specifies how to handle calls when the Operator 1
extension is busy.
1. Hold—Automatically places the caller on hold
and the Operator 1 extension is called again.
2. No Answer Coverage—Offers the option
specified by the No Answer Coverage Mode to
the caller.
3. Call Waiting—Signals the Operator 1 when
another call is waiting using the Call Waiting
feature of the PBX.
4. Disconnect Message—Disconnects the caller
after playing " Thank you for calling. "
No Answer
Coverage
Mode 1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)
Specifies how to handle Operator 1 calls when not
answered within the time period set by the
"Operator No Answer Time" mode.
1. Caller Select*
2
—Allows the caller to leave a
message or call another extension.
2. Leave Message—Instructs the caller to leave a
message in Operator 1’s mailbox.
3. Disconnect Message—Disconnects the caller
after playing " Thank you for calling. "
4. Next Operator—Transfers the caller to
Operator 2.
Message
Repeat Cycle 1-3 Times
(3)
Specifies the number of times that the VPS will
play the Automated Attendant top menu.
Table 22
Description Value Range
(Default)
Description/Function