Panasonic KX-TVP50E, Installation Manual

Page: 291 / 368

MESSAGE MANAGER'S GUIDE
Installation Manual 291
D6 RECORDING MESSAGES
The Message Manager is responsible for recording various system messages (specifically:
menus, voice labels, user prompts, and system caller names). He is responsible for maintaining
the following:
• Company Greetings—Up to 32 company greetings for business/non-business and Lunch/
Break hours as well as holidays can be selected, recorded, or deleted as necessary.
• Company Name
• The Department Dialling Menu (maximum length: 6 min) - A caller can access departments
with the touch of one key. Nine Department Dialling selections (1 to 9) can be recorded.
• The Custom Service Menus (maximum length: 6 min each) - Up to 100 custom service
menus can be recorded. These menus guide callers to the services they require without the
need for a human operator. This is the most useful and powerful feature of your Panasonic
Voice Processing System. For example, the Message Manager can record menus in a wide
variety of foreign languages.
• * The Voice Labels (maximum length: 6 min each) - Up to 20 System Group Distribution
Lists can be created by the System Administrator. Each list can have a voice label.
• The User Prompts (maximum length: 6 min each) - There are 3 kinds of voice mail prompts:
(1) System Prompts, (2) User 1 Prompts, and (3) User 2 Prompts. Generally, the System
Prompts should be left alone; they are recorded by the factory in English. However, User 1
and User 2 Prompts can be recorded by the Message Manager in any language he wishes.
• The Multilingual Selection Menu (maximum length: 6 min) - With this menu, callers can
select the language they prefer to hear all prompts (mentioned in the previous paragraph,
"The User Prompts"). For example, the Message Manager can record a menu like this:
For English, press 1.
For Spanish, press 2.
For Chinese, press 3.
• * The System Caller Names (maximum length: 4 s each) - Up to 120 Caller ID numbers can
be registered by the System Administrator. A name should be recorded for each Caller ID
number — this is a task for the Message Manager.
* While the System Administrator programmes via a personal computer, the Message
Manager cannot record the Voice Labels and System Caller Names. The VPS plays
"Sorry,
this function is not available".