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[Example]
Outside Party
(01-2345-6789)
Telephone Company
Call Pickup Group
PBX
Extn. 101
(Ringing)
Extn. 103
(Idle)
Caller’s name
Caller’s number
Called Extn. Information
Extn. 104
(Idle)
Caller’s name
Caller’s number
Called Extn. Information
Extn. 102
(Idle)
Caller’s name
Caller’s number
Called Extn. Information
Extension Number
Extension Name
Absent Message
Extension Number
Extension Name
Absent Message
Extension Number
Extension Name
Absent Message
Conditions
•
Call Pickup applies to:
Intercom, trunk, and doorphone calls
•
Internal Call Block
An extension that is restricted by COS from calling certain extensions (
®
2.1.2.2 Internal Call Block) also
cannot pick up any calls ringing at those extensions.
[Directed Call Pickup]
•
A user can also pick up a call to a specified extension by pressing the corresponding DSS button. This
feature is only available when (1) the user’s extension is allowed to use this feature through COS
programming, (2) DSS buttons for extensions or incoming call distribution (ICD) groups have this feature
enabled through system programming, and (3) the light pattern of DSS buttons for incoming calls to
extensions or ICD groups is set to "
On or Flash
" through system programming.
The light pattern of a DSS button for an incoming call to an extension or incoming call distribution group
can be programmed through system programming. Call Pickup is available only when the DSS button is
flashing red.
[Group Call Pickup]
•
A specified number of call pickup groups can be created, each of which consist of extension user groups.
One extension user group can belong to several call pickup groups. (
®
94
Feature Guide
2.4.3 Call Pickup
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...