2.28 Voice Mail Features
2.28.1 Voice Mail (VM) Group
Description
A VPS can be connected to extension ports of the PBX. The extension ports make a group, called a VM group.
This group has a floating extension number. The VM group can be the destination for redirected calls and
incoming calls. When receiving a call, the VPS can greet the caller offering them the option to leave a message
or dial a number to reach the desired party. The VPS can record the message for each extension and leave
notification on the corresponding extension, if the called extension is not able to answer calls.
1.
VM Group Type
Type
Description
VM (DTMF) Group
A group of SLT ports which use the Voice Mail DTMF
Integration features.
A maximum of 2 groups can be assigned.
VM (DPT) Group
A group of DPT ports which use the Voice Mail DPT (Digital)
Integration features.
•
A maximum of 2 KX-TVM systems can be connected to
the PBX.
•
A maximum of one VM (DPT) group per KX-TVM can be
assigned.
•
A maximum of 12 ports (24 channels) of the VPS can
form each group.
[Example]
PBX
SLT
Port
SLT
Port
SLT
Port
SLT
Port
VPS
(DPT [Digital] Integration)
VPS
(DTMF Integration)
DPT
Port
DPT
Port
DPT
Port
DPT
Port
DPT
Port
VM (DPT) Group
Floating extn. no. 500
VM (DTMF) Group
Floating extn. no. 250
Extn.101 Extn.102 Extn.103 Extn.104
Extn.117 Extn.118 Extn.119 Extn.120
SLT
Port
VM (DTMF) Group Assignment:
The VPS is connected to the SLT ports of the PBX. These SLT ports, as well as VM (DTMF) Group settings,
must be configured to allow DTMF Integration, as shown in the following [Programming Example of
Extension Port] and [Programming Example of VM (DTMF) Group].
Feature Guide
301
2.28.1 Voice Mail (VM) Group
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...