®
®
®
VM DTMF Status Signal—Disconnect
®
VM DTMF Status Signal—FWD to VM Ringback Tone
®
VM DTMF Status Signal—FWD to VM Busy Tone
®
VM DTMF Status Signal—FWD to Extension Ringback Tone
[Example]
VPS
Extn.
102
1
3
4
Sent "2".
Busy
Status
Busy
PBX
Transfer
2
A
An incoming call reaches the VPS. The VPS
greets the caller: "Thank you for calling
Panasonic. If you know the extension
number of the person you wish… ".
B
The caller dials the extension number (extn.
102).
The VPS will transfer the call to the extension
via the PBX.
C
If the extension is not available, the PBX
sends DTMF status signal of the extension
(busy status) to the VPS.
D
The VPS receives the DTMF status signal
and send the appropriate message to the
caller: "Sorry. The extension is busy. Would
you like to leave a message… ".
Conditions
•
Voice Mail (VM) Transfer Button
A flexible button can be customised as the Voice Mail (VM) Transfer button with the floating extension
number of the VM group as the parameter.
•
It is possible to assign the time period between when the VPS answers the call and the PBX sends the
Follow on ID to the VPS.
®
11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings— Timing—Waiting
Time before Sending Follow on ID
•
It is possible to assign the time period between when the VPS transfers the call using the AA service to
the PBX and the PBX sends the DTMF status signal to the VPS.
®
11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings—
•
It is possible to select whether the mailbox number is the same as the extension number, or the mailbox
number is programmable for each extension number and incoming call distribution group (Mailbox Access
ID).
®
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Programmed Mailbox No. (16 Digits)
®
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 1—
®
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 1—
•
The Inter-digit time for the DTMF command and for DTMF status signal is programmable.
11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings
®
®
Timing—Waiting Time before Sending VM DTMF Status Signal
•
Data Line Security is set automatically on the extensions in the VM (DTMF) group to achieve proper
recording. (
®
Feature Guide
309
2.28.2 Voice Mail DTMF Integration
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...