Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will be
redirected to the Transfer Recall destination assigned to the extension which transferred the call.
If the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that
destination.
A call is transferred without announcement.
No
Does the transferrer
have a Transfer Recall
destination assigned?
Yes
The Transfer Recall timer is started.
Is the first transfer
destination an extension?
Does the first transfer
destination have a destination set as
Intercept Routing No Answer?
Yes
Yes
Is the intercept destination
an extension, ICD group,
centralised VM, UM group, or
VM group?
The set extension, ICD group,
centralised VM, UM group, or VM
group is memorised as the Transfer
Recall destination.
Yes
Is the recall destination an
extension, ICD group, UM
group, or VM group?
The set extension, ICD group, UM
group, or VM group is memorised
as the Transfer Recall destination.
No
The transferrer is
memorised as the
Transfer Recall destination.
No
No
No
Yes
[Available destination]
Destination
Availability
Wired Extension (PT/SLT/SIP Extension/ISDN Extension)
ü
PS
ü
Incoming Call Distribution Group
ü
PS Ring Group
UM Group
VM Group (DTMF/DPT)
ü
External Pager (TAFAS)
Feature Guide
187
2.12.1 Call Transfer
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...