![background image](http://html1.mh-extra.com/html/panasonic/kx-ns500/kx-ns500_features-manual_3554256327.webp)
Conditions
•
As the Unified Messaging system is part of the same system as the PBX, the Unified Messaging system’s
data coordinates with PBX settings. For details, refer to "5.9 Configuration of Users" in the Installation
Manual.
•
To use the Unified Messaging system, the following optional equipment is necessary:
–
VoIP DSP Card: KX-NS5110 (S), KX-NS5111 (M), KX-NS5112 (L)
–
SD Memory Card: Depending on the message recording time.
KX-NS5134 (XS), KX-NS5135 (S), KX-NS5136 (M)
•
To expand the number of ports or the UM features, activation keys are required for each feature and for
mail boxes (in accordance with the number of mailboxes). For details, refer to "3.1.1 Type and Maximum
Number of Activation Keys" in the Installation Manual.
•
Each port is assigned an extension number.
®
9.6 PBX Configuration—[1-1] Configuration—Slot—UM Port Property—
•
When hunting for an available UM port, the PBX ignores any FWD or DND settings (
®
(FWD)/Do Not Disturb (DND) Features) applied to the ports.
It is possible to call a port in a UM group directly. If a call is routed directly to a port in the group, it is possible
to apply certain features (e.g., FWD) to that port.
•
It is programmable whether the calls queue when all ports in the group are busy through system
programming. If queuing is disabled through system programming, the call will be redirected to the intercept
destination of the first member extension of the UM group.
•
DSP Resource Usage
Connecting to the Unified Messaging system (including using features such as Two-way Recording)
requires a certain number of DSP resources. If all DSP resources are in use, this operation cannot be
performed. To ensure a minimum level of performance, DSP resources can be reserved for Unified
Messaging operations. (
®
Notice
Reserving resources for Two-way Recording (
®
3.2.1.4 Automatic Two-way Recording for Manager,
®
3.2.2.30 Two-way Record/Two-way Transfer) reserves the necessary number of UM ports
exclusively for Two-way Recording. For example, if 2 UM ports (the default) are available and you
reserve resources for 2 Two-way Recording sessions, both UM ports will be reserved for Two-way
Recording, and the Unified Messaging system will not be available for other uses.
Reserved (Two-way)
Reserved (Two-way)
UM Group
UM
Port 1
UM
Port 2
Two-way Recording
Incoming Call
To provide access to the Unified Messaging system in this case, either the number of UM ports must
be increased or the number of resources reserved for Two-way Recording must be lowered.
•
Installing KX-NSU102 or KX-NSU104 (Unified Messaging Activation Key) increases the number of
available UM ports at a PBX (maximum: 24).
Installation Manual References
Feature Guide
327
3.1.1 Unified Messaging System Overview
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...