![background image](http://html1.mh-extra.com/html/panasonic/kx-ns500/kx-ns500_features-manual_3554256458.webp)
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An extension can receive Message Waiting notifications from multiple voice mail services connected to
PBXs in the network. When multiple notifications of the number of unheard messages in an extension
user’s message box are sent from different voice mail services, the most recent notification will be
displayed.
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A flexible button cannot be customised as a Message Waiting button for another extension at a different
PBX.
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Whether or not Enhanced QSIG information is transmitted can be set in the TIE table.
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When PBXs are connected by PRI23 cards, the card must be set to ISDN Standard mode. If set to LCOT
mode, the card must be removed and reinstalled to allow the mode to be changed. When the card is
reinserted into the PBX, it is possible to choose whether the card will be set to LCOT mode or ISDN
Standard mode. The default is ISDN Standard.
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PBX Code Method
The number used in this method must be no more than 8 digits.
[Voice Mail (VM) Transfer Button]
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A flexible button can be customised as the VM Transfer button with the floating extension number of the
UM group (KX-NS series PBXs) or VM group (KX-TDA/KX-TDE/KX-NCP/KX-NS series PBX) of a remote
voice mail system as the parameter.
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A call in progress can be transferred to a Unified Messaging mailbox by pressing the VM Transfer button
and then (1) pressing a DSS button or NDSS button, or (2) dialling the desired extension number directly.
When the desired extension number (or TIE Line Access PBX code + desired extension number)
is dialled directly, it must be followed by "#" in these cases:
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The extension user performing the transfer and the destination extension belong to different PBXs.
–
The PBX of the extension user pressing the VM Transfer button does not have its own voice mail
service.
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VM Transfer button functions will not operate on networks using Common Extension Numbering for 2 PBXs,
or Common Extension Numbering for Multiple PBXs. It is necessary to create a network where the Voice
Mail can be accessed by the TIE Line Access number or an Other PBX Extension number.
Example: Using Centralised Voice Mail with Common Extension Numbering
Extn. 204
Extn. 305
Extn. 102
Extn. 101
PBX-1
Extn. 304
Extn. 203
PBX-2
Extn. 301
Private IP
Network
Extn. 103
PBX-3
Unified
Messaging
Extn. 800
[Explanation]
In this example, only PBX-1 has an extension beginning with "8" assigned (for the Unified Messaging
system). In the Flexible Numbering Plan for PBX-2 and PBX-3, "1", "2", and "3" must be set as "Extension
Numbers", and "8" must be set as an "Other PBX Extension Number (TIE)".
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Feature Guide
4.3.5 QSIG Enhanced Features
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...