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[Flowchart]
A DISA call from an outside party is received.
No
Is there a port available?
Yes
The PBX answers the call.
The OGM plays and the PBX starts to
receive the DTMF signalling.
Yes
The OGM stops.
No
Is a second digit dialled?
Is the first digit dialled?
Yes
Is the first dialled digit assigned a
destination for the DISA AA service?
The call is routed to the destination.
Yes
The PBX receives the dialled
digits and checks the dialled
number.
No
What is the DISA security mode?
Continued on next page
F
A
The call is routed to an operator,
etc. (DISA Intercept when All
DISA Ports are busy)
(DISA Mute & OGM Start Time
after Answering
expires
)
(DISA Delayed
Answer time
expires
)
(DISA Second Digit Time for
Automated Attendant
expires
)
No
What method is assigned for
DISA Intercept Routing No Dial?
Operator
Disable
AA-0, AA-9
The call is
disconnected.
The call is redirected to
the destination assigned
to AA-0 or AA-9.
The call is routed to an
operator.
(DISA First Digit Time
When No Dial
expires
)
C
C
Feature Guide
211
2.16.1 Direct Inward System Access (DISA)
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...