When incoming calls are received at the floating extension number of the VM group, calls will hunt starting
at the lowest VM port number. In this case, the FWD and DND settings (
®
Do Not Disturb (DND)—SUMMARY) for each extension port are disregarded.
It is programmable whether the calls queue when all extension ports in the group are busy through system
programming. If the queuing is disabled through system programming, the call will be redirected to the
intercept destination of the head member extension of the VM (DPT) group.
Conditions
•
It is possible to call an extension (extension port) in a VM group directly. If the calls are routed directly to
the extension in the group, it is possible to enable some features (e.g., FWD, Idle Extension Hunting) on
the extension in the group.
The Voice Mail DTMF/DPT (Digital) Integration (e.g., command transmit) is also available on the extension.
•
One-touch Voice Mail Feature Access
It is possible to assign a One-touch Dialling button for direct access to a Voice Mail feature. (
®
2.6.2 One-touch Dialling) For example, to access a mailbox (mailbox number 123) of the VPS (extension
number 165) directly, assign "
165
#6
123
" to a One-touch Dialling button. When pressing this button, the
outgoing message (OGM) of the mailbox will be heard.
•
All ports in a VM (DPT) group must be connected to a single DHLC or DLC card.
PC Programming Manual References
9.22 PBX Configuration—[1-1] Configuration—Slot—Port Property—Extension Type
PT Programming Manual References
[601] Terminal Device Assignment
[660] UM Group Floating Extension Number
Feature Guide References
2.28.2 Voice Mail DTMF Integration
2.28.3 Voice Mail DPT (Digital) Integration
6.1 Capacity of System Resources
Feature Guide
303
2.28.1 Voice Mail (VM) Group
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...