When the original destination is:
The Available Intercept Destination is:
•
ICD Group
The ICD Group Overflow destination assigned to the
group. (
®
®
11.5.1 PBX Configuration—[3-5-1]
Group—Incoming Call Distribution Group—Group
Settings—Overflow No Answer—
Manual Queue Redirection—Destination-Day,
Lunch, Break, Night
•
UM Group
The destination assigned to the first extension of the
UM group.
•
VM Group (DTMF/DPT)
The destination assigned to the first extension of the
VM group.
•
DISA
If all DISA ports are busy when a call is made using
DISA, one of the following can be selected through
system programming:
•
Disable:
Busy tone is sent to the caller. When
using an analogue trunk, a ringback tone is sent.
•
Operator:
The call will be redirected to the
operator.
•
AA-0, AA-9:
The call will be redirected to the
destination assigned to that AA number.
®
13.3.1 PBX Configuration—[5-3-1] Optional
Device—Voice Message—DISA System—Option
1—
DISA Intercept—Intercept when all DISA ports
•
PS Ring Group
•
•
Analogue/ISDN Remote Maintenance
•
Other PBX Extension (TIE with no PBX Code)
Not assignable (Intercept Routing is not available.)
*1
Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy. Once the call
reaches the destination extension by using the DISA feature, the Intercept Routing feature of the extension is used.
*2
By assigning the forward destination of a Virtual PS to a PS Ring Group or external pager, and assigning Intercept Routing destinations
to the Virtual PS, calls to these destinations will be redirected to the Intercept Routing destination of the Virtual PS.
34
Feature Guide
2.1.1 Incoming Trunk Call Features
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...