3.2 System and Subscriber Features
3.2.1 System Features
Description
System management can be performed by the system manager and the message manager using an extension
telephone, or by the System Administrator using Web Maintenance Console.
An example of items which are programmed by the system manager include:
•
Creating, editing, deleting, and resetting mailboxes
•
Class of Service (COS) settings
•
Changing the company greeting
An example of items which are programmed by the message manager include:
•
General Delivery Mailbox maintenance
•
Message notification settings
•
Recording/deleting messages (system prompts, company greetings, custom service menus, system caller
names, etc.)
3.2.1.1 Alternate Extension Group
Description
A group of extensions that require a different call transfer sequence than other extensions and are therefore
placed into a separate group.
PC Programming Manual References
3.2.1.2 Auto Forwarding
Description
Moves or copies unplayed messages from one mailbox to another after a specified period of time has passed.
A message can be forwarded up to 9 times, and forwarding stops at the 9th designated mailbox. Note that you
cannot auto forward messages to the Mailbox Group, and messages marked as "private" cannot be forwarded.
Also, a message is never forwarded to the original sender of the message.
PC Programming Manual References
3.2.1.3 Automated Attendant (AA)
Description
Allows you to direct incoming calls without the use of an operator. Callers can be redirected to the desired
extension in one of the following ways:
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Feature Guide
3.2.1 System Features
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...