A call being recorded between 2 extensions cannot be monitored if the user performing Call Monitoring is
connected via QSIG (TIE).
•
Monitoring a Conference
When a user monitors a three-party conference, the voices of all 3 participants can be heard.
Executive Busy Override can also be performed on a three-party conference. In this case, a four-party
conference will be established.
Call monitoring cannot be performed on a conference on hold.
Call monitoring cannot be performed on a three-party conference where the originator of the conference
is on an outside line (e.g., when calling from a cellular phone).
A 3-party conference call cannot be monitored if the user performing Call Monitoring is connected via QSIG
(TIE).
PC Programming Manual References
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature—
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Executive—
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 3—
Feature Guide References
2.14 Conference Features
3.2.1.4 Automatic Two-way Recording for Manager
3.2.2.30 Two-way Record/Two-way Transfer
5.1.1 Class of Service (COS)
User Manual References
1.2.4 When the Dialled Line is Busy or There is No Answer
1.15.1 Cellular Phone Features
Feature Guide
161
2.10.3 Call Monitor
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...