Olivetti PF-P09, Service Manual

Page: 360 / 457

Field Service Ver. 1.1 May 2011 20. FAX ERROR
317
TROUBLESHOOTING
(13) Error code: 0022
(14) Error code: 002A
(15) Error code: 0030
(16) Error code: 0031
(17) Error code: 0032
(18) Error code: 0033
Definition Owing to noise interference on the line, receiving side can not receive correct data
within specified time (no ECM).
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
Definition Line problem.
Solution 1. Check whether the telephone line is connect correctly or not.
2. Check the dialing number whether is correct or not.
3. Check the machine setting whether the dial type setting (DTMF/PLUSE) is
applicable on the telephone network system.
4. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
5. Adjust the SOFT SW07 [8] to “0”, and disable the dial tone detect before dial.
Definition Can not receive any signal within 6 sec. at phase D.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
Definition Received incorrect signal at phase D (not EOP, MPS, EOM, DCS PPS_Q, PPS_Q,
etc.).
Solution 1. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Can not receive carrier within 6 sec. after sending MCF or RTP, RTN signal.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
5. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Received DCN signal at phase D within pages (not last page).
Solution 1. Ask sender resend the FAX again.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
d-Color MF2400