Olivetti PF-P09, Service Manual

Page: 382 / 457

Field Service Ver. 1.1 May 2011 20. FAX ERROR
339
TROUBLESHOOTING
20.5 FAX can sent but not receive
• Review the following information to determine why faxes are not being received.
A. Troubleshooting procedure
Relevant electrical parts
FAX board (FAXB)
Step Check item Result Action
1 Turn OFF and ON the power switch. NO Go to step 2.
2 Is the telephone line connect correctly?
YES Go to step 3.
NO Connect it correctly.
3 Is there a paper jam?
YES Clear the paper jam.
NO Go to step 4.
4 Is the machine set to receive faxes manually?
YES
Set the machine to automatic
reception.
NO Go to step 5.
5 Is it able to detect the local ring?
YES Go to step 6.
NO
Enter the SERVICE MODE =>
SOFT SWITCH => Change the
SW# 50 bit (1-3) from (1,0,0) to
(0,0,0)
6 Check the fax board for correct installation.
YES Go to step 7.
NO Reinstall the fax board.
7 Does the error still occur when faxing?
YES Change the fax board.
NO Complete.
d-Color MF2400