Olivetti PF-P09, Service Manual

Page: 349 / 457

20. FAX ERROR Field Service Ver. 1.1 May 2011
306
TROUBLESHOOTING
20.1.2 Can not receive a fax
• To explain the solution when fax can not be received.
A0FDF4E513DA
Is operation correct?
YES
Does the phone line have
any problem?
NO
Cause
Action
Machine power does not turn on.
If power does not turn on, machine is unable to
receive a fax. Please turn on the machine power.
Cause
Action
Paper empty.
The fax can not be printed if paper empty.
Cause
Action
ADMIN. MANAGEMENT mode.
If machine is under the ADMIN. MANAGEMENT
mode, it is unable to receive the fax. Please log out
the ADMIN. MANAGEMENT mode.
Cause
Action
The recipient password has been set.
Set MEMORY RX MODE back to “OFF” .
( “UTILITY”
→
“FAX RX OPERATION”
→
“MEMORY RX MODE” )
Cause
Action
RX machine is set as [MANUAL RX] mode.
Set RX MODE as “AUTO RX”
( “UTILITY”
→
“FAX RX OPERATION”
→
“RX MODE”
→
“AUTO RX” )
Cause
Action
Original document does not load in correct position.
Please confirm with sender.
NOTE
The poor image quality of received fax may be
caused by the TX machine.
Cause
Action
The phone line cable connects incorrectly.
Machine has two phone line jacks, if you use
incorrect one, the RX will be failed.
If the phone jack is correctly install, you can hear
dail tone when press down the “On hook” key.
Cause
Action
Paper jam.
Check the display of control panel, and clear the
paper misfeed.
d-Color MF2400