Olivetti PF-P09, Service Manual

Page: 361 / 457

20. FAX ERROR Field Service Ver. 1.1 May 2011
318
TROUBLESHOOTING
(19) Error code: 0039
(20) Error code: 003F
(21) Error code: 0040
(22) Error code: 0041
(23) Error code: 0042
(24) Error code: 0043
Definition In non-ECM mode, when machine already received the data but next line data does
not receive within 13.1 seconds.
Solution 1. Ask sender resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Boost the TX level of sender's machine.
Definition Remote side TSI not define in machine one touch or speed dial directory.
Solution 1. Register the remote side telephone number in GROUP DIAL or SPEED DIAL of
machine.
2. Print out the GROUP DIAL and SPEED DIAL to confirm that the registered tele-
phone number is the same as the coming sender's number.
Definition Can not receive carrier within 6 sec. after sending CTR.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
3. Boost the TX level of sender's machine.
Definition Can not receive carrier within 6 sec. after sending PPR.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
3. Boost the TX level of sender's machine.
Definition Can not receive correct signal after sending RNR signal.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
3. Boost the TX level of sender's machine.
Definition Receive incorrect signal at phase D in ECM mode.
Solution 1. Change the machine setting to ECM OFF, and then ask sender resend again.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
d-Color MF2400