Olivetti PF-P09, Service Manual

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20. FAX ERROR Field Service Ver. 1.1 May 2011
338
TROUBLESHOOTING
(82) Error code: 00FC
(83) Error code: 00FD
(84) Error code: 00FE
(85) Error code: 00FF
Definition Can not receive any response after sending CTC.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Change the machine setting to ECM OFF, then resend again.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
5. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Can not speed down to lower speed in ECM mode.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Change the machine setting to ECM OFF, then resend again.
3. Boost the TX level of sender's machine.
4. Boost the machine TX level. <*1>
5. Adjust the SOFT SW12 [6-7] to “11”, while receiving 4 PPR, the speed will
down.
6. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Memory full for transmission.
Solution 1. Split the document into several copies, and send them by several different
times.
2. Print out the receiving data which was stored in the FAX memory or delete the
unnecessary data.
3. Reboot the machine.
4. Execute MEMORY CLEAR.
Definition Redial all fail.
Solution 1. Check whether the dialing number is correct or not.
2. Check whether the telephone line is connect correctly or not.
3. Faxing by Manual TX.
4. Check the machine setting whether is according with the switchboard.
5. Adjust the SOFT SW07 [8] to “0”, disable the dial tone detect before dial.
6. Adjust the SOFT SW21 [1-2] to “11”, increase T1 time.
7. Adjust the SOFT SW55 [6-8] to “000” or “010” or “100” or “110”, change to
accord with the switchboard environment.
d-Color MF2400