Olivetti PF-P09, Service Manual

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20. FAX ERROR Field Service Ver. 1.1 May 2011
330
TROUBLESHOOTING
(32) Error code: 00BD
(33) Error code: 00BF
(34) Error code: 00C0
(35) Error code: 00C1
(36) Error code: 00C2
(37) Error code: 00C4
Definition Can not detect correct V.21 or JM signal after detected FSK frequency.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Boost the TX level of sender's machine.
3. Change the machine TX speed to V.17, then resend again.
4. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Capability no match.
Solution 1. Change the machine TX speed to V.17, then resend again.
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Remote side disconnect before entering primary channel in V.34.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Resend the FAX again.
3. Change the machine TX speed to V.17, then resend again.
4. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition At phase D, transmitting units out EOP 3 times consecutively, but receive no answer
from receiving unit.
Solution 1. Resend the FAX again.
2. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
3. Set SOFT SW21 [5] to “1” (T4 timer = 4.5 sec.)
4. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition Remote side disconnect after sending out V.8 CM signal.
Solution 1. Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
2. Resend the FAX again.
3. Change the machine TX speed to V.17, then resend again.
4. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Definition After sending MPS signal, the received is not one of MCF, RTN, PIP, PIN, RTP, DCN.
Solution 1. Set SOFT SW21 [5] to “1” (T4 timer = 4.5 sec.)
2. Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
d-Color MF2400