Oki C9800 Series, Service & Troubleshooting Manual

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Self Diagnostic Error Codes (Printer)
Code Cause/Description Remedy
480
Paper Output Stacker Full Error Check Sensor / Connections
Check / Replace stacker Full Sensor
490 MP Tray Out of Paper Error Check Sensor / Connections
Check / Replace Sensor
491 to 495 Tray Out of Paper Error
491 = Tray 1 492 = Tray 2 493 = Tray 3
494 = Tray 4 495 = Tray5 Check Sensor / Connections
Check / Replace Sensor
Replace
Fuser
Fuser Counter Exceeds Life Check Fuser Unit Life
Replace Fuser Unit
Tray Paper
Almost
Finished
Paper Near End Detection Error Check Sensor / Connections
Check / Replace Sensor
Disk
Operation
Error
Can not Write to Hard Drive Replace Hard Drive
910 to 914 GDDC Error / Tray Motor Error
910 = Tray 1 911 = Tray 2 912 = Tray 3
913 = Tray 4 914 = Tray5 Check Sensor / Connections / Replace Motor
See “Tray 1, 2, 3, 4 Communication Errors”
page 108
917 Belt Slit Sensor Error Check Belt Unit is Turning. Check Sensor / Connections
See “Error in the Transfer Belt”
page 121
918
Duplex Fan Error Check / Re-install Duplex Unit. Check Connections
See “Duplex Fan Failure”
page 106
919
Abnormal 24V to the Duplex Check / Re-install Duplex Unit. Check Connections
See “ Duplex Interface Failure”
page 107
920 to 923
Drum Lock Error
920 = Y 921 = M 922 = C 923 = K
Check / Re-install Drum Unit
Replace the Drum Unit
Replace the Drum Motor
924 to 927
Abnormal Voltage Detection Cassette Error
924 = Tray 2 925 = Tray 3 926 = Tray 4 Check Sensor / Connections
See “ Tray 1, 2, 3, 4 Communication Errors”
page 108
928
Fuser Motor Lock Error Check / Re-install Fuser Unit
Replace the Fuser Unit
Replace the Fuser Motor
929
Waste Toner Transfer Motor Lock Error Check Waste Toner Unit Operation
Replace the Waste Toner Motor